Placed an order on the App and stopped in to pick up my order. Their fryer wasn’t working so they weren’t able to make the order. The manager sent an employee out to tell me they couldn’t make the order. Unfortunately the employee didn’t speak very good English. I told them it was okay and asked them to cancel the order. The employee told me she couldn’t. I asked to talk with the manager but the manager wouldn’t come out and talk with me to resolve the situation. So I paid for an order I didn’t get and the manager was unwilling to make it right.
Atmosphere: 1
Food: 1
Service: 1
Jerika vest
Ever since they put in a machine where you can place the order yourself, they have been ignoring me every time I came I (I wanted something that wasn't on the kiosk. It's not that hard to say "HI, we'll be with you in a second.
Atmosphere: 3
Food: 3
Service: 1
Rafael Mendez
Highway atmosphere, very good service, Mrs. Virginia attended us, very friendly and helpful, the girl at the cashier I don't remember her name but she was also super friendly in this particular restaurant, in other Wendy's where I have entered where very young people serve service is not very good. Very good breakfast and very good atmosphere.
Atmosphere: 4
Food: 4
Service: 5
Becky Bench
I haven't been to Wendy's in ages but went with my sister and we both had baked potato with chili, it was a great choice on a cold day!
Atmosphere: 5
Food: 5
Recommended dishes: Chili
Logan Parker
The food is typically good. I go here for breakfast frequently and have excellent service from the staff in the mornings. When I have gone for lunch the food has been fresh and service is great. The managers are doing a great job. Vilma is awesome!
Atmosphere: 4
Food: 4
Service: 5
Shera Taylor
Saw the worker eating one of my
Food: 1
Service: 1
Merriley Mackey
The food is good but the prices have gone
Atmosphere: 5
Food: 5
Service: 5
Timoteo Hills
Feeling a little peckish around 10:30 PM while driving home, I stopped by Wendy's: my usual go-to for a quick pick-me-up. What surprised me was the kind service from the drive-thru attendants. The first attendant was prompt, detailed, and had amazing tact in conversation that wasn't overbearing, but delightful and well-timed without delaying service. She asked about my day, plans for the New Year, and kindly reminded me to check my sandwich before leaving to make sure everything was in order. I don't believe I've ever had a drive-thru attendant display that level of sincerity and kindness, especially near the end of their shift. The second attendant was prompt and polite, and served nice, hot fries and a sandwich according to what I asked. The food was just what I needed, and the pleasant interaction was an additional, and much-appreciated, second pick-me-up for the evening. ?
Atmosphere: 5
Food: 5
Service: 5
Anna M.
We went tonight and it was the best customer service we have ever received! Everyone was so kind and fast. Our food was delicious and hot as well.
Slow and didn’t even say hi at least 3 employees looked at me and still nothing happenedi even said hello and hi I ordered what I was getting and one again no employee even acknowledged that I was there one went right by me to take the dive though there food finally after 15 minutes of ordering someone asked if I was waiting on something??
Atmosphere: 1
Service: 1
Elizabeth Estrada
#9037Sonia is an attentive person with all customers and very nice. I love coming to Wendys because of the attention they provide, especially Mrs.
Atmosphere: 5
Food: 5
Service: 5
Malieta Estrada
Store #9037Very nice environment and the crew were really nice and Sonia was nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
Jamisen Withroder
The workers are always so nice and friendly when I come through the drive thru no matter what. They definitely should get a raise they really deserve it.
Atmosphere: 5
Food: 5
Service: 5
Todd Grace
Nice staff at this location. Scratching my head with the rest of it especially as to the legality to control and monopolize a consumable good.
Bring back the $5 biggie bag.
Atmosphere: 2
Food: 3
Service: 4
Placed an order on the App and stopped in to pick up my order. Their fryer wasn’t working so they weren’t able to make the order. The manager sent an employee out to tell me they couldn’t make the order. Unfortunately the employee didn’t speak very good English. I told them it was okay and asked them to cancel the order. The employee told me she couldn’t. I asked to talk with the manager but the manager wouldn’t come out and talk with me to resolve the situation. So I paid for an order I didn’t get and the manager was unwilling to make it right.
Atmosphere: 1
Food: 1
Service: 1
Ever since they put in a machine where you can place the order yourself, they have been ignoring me every time I came I (I wanted something that wasn't on the kiosk. It's not that hard to say "HI, we'll be with you in a second.
Atmosphere: 3
Food: 3
Service: 1
Highway atmosphere, very good service, Mrs. Virginia attended us, very friendly and helpful, the girl at the cashier I don't remember her name but she was also super friendly in this particular restaurant, in other Wendy's where I have entered where very young people serve service is not very good. Very good breakfast and very good atmosphere.
Atmosphere: 4
Food: 4
Service: 5
I haven't been to Wendy's in ages but went with my sister and we both had baked potato with chili, it was a great choice on a cold day!
Atmosphere: 5
Food: 5
Recommended dishes: Chili
The food is typically good. I go here for breakfast frequently and have excellent service from the staff in the mornings. When I have gone for lunch the food has been fresh and service is great. The managers are doing a great job. Vilma is awesome!
Atmosphere: 4
Food: 4
Service: 5
Saw the worker eating one of my
Food: 1
Service: 1
The food is good but the prices have gone
Atmosphere: 5
Food: 5
Service: 5
Feeling a little peckish around 10:30 PM while driving home, I stopped by Wendy's: my usual go-to for a quick pick-me-up. What surprised me was the kind service from the drive-thru attendants. The first attendant was prompt, detailed, and had amazing tact in conversation that wasn't overbearing, but delightful and well-timed without delaying service. She asked about my day, plans for the New Year, and kindly reminded me to check my sandwich before leaving to make sure everything was in order. I don't believe I've ever had a drive-thru attendant display that level of sincerity and kindness, especially near the end of their shift. The second attendant was prompt and polite, and served nice, hot fries and a sandwich according to what I asked. The food was just what I needed, and the pleasant interaction was an additional, and much-appreciated, second pick-me-up for the evening. ?
Atmosphere: 5
Food: 5
Service: 5
We went tonight and it was the best customer service we have ever received! Everyone was so kind and fast. Our food was delicious and hot as well.
Restaurantji Recommends
Slow and didn’t even say hi at least 3 employees looked at me and still nothing happenedi even said hello and hi I ordered what I was getting and one again no employee even acknowledged that I was there one went right by me to take the dive though there food finally after 15 minutes of ordering someone asked if I was waiting on something??
Atmosphere: 1
Service: 1
#9037Sonia is an attentive person with all customers and very nice. I love coming to Wendys because of the attention they provide, especially Mrs.
Atmosphere: 5
Food: 5
Service: 5
Store #9037Very nice environment and the crew were really nice and Sonia was nice and friendly.
Atmosphere: 5
Food: 5
Service: 5
The workers are always so nice and friendly when I come through the drive thru no matter what. They definitely should get a raise they really deserve it.
Atmosphere: 5
Food: 5
Service: 5
Nice staff at this location. Scratching my head with the rest of it especially as to the legality to control and monopolize a consumable good.
Atmosphere: 1
Service: 5