Beans & Brews Coffee House

Awesome location and fast service. Tessa is amazing!

Atmosphere: 5

Food: 5

Service: 5

It was great service!

Atmosphere: 5

Food: 5

Service: 5

The vibe from the manager Anderson was coming off as very irritated. All i wanted was a simple iced coffee with cream and was treated as it was a ridiculous request.

Atmosphere: 1

Service: 2

Interesting the one star reviews are a pain to find. I come to this beans and brew every once in a while but don't order frozen drinks for this same reason. There seems to be some miss communication on what can be done for frozen drinks on alternative milk options.

Edit - I'm updating my review because of the response and will give the frozen drinks another try in the future.

I came back months later. Total 180. Top notch service and no longer any issues with the frozen and or blended drinks with some of the milk alternatives.

Getting coffee is a treat not a daily stop for me. I stopped to get me and a coworker a Salted Carmel cold brew. I've had it 2 other times and loved it. This time I could tell it wasn't made correctly it was horrible. The worker that made it tried to argue with me so I just left unhappy. They wouldn't fix the issue. This location is inconsistent with their recipes. I spent $32 and had to stop and buy some cream at the grocery store to help the flavor of the drink. They basically just put cold brew over ice with no milk or Carmel syrup with a little Carmel drizzle on the cup.

Atmosphere: 4

Food: 1

Service: 1

The best customer service.

Atmosphere: 5

Food: 5

Service: 5

The crew at this location are so incredible!! I personally have been there twice..and they remembered how I order, and actually care about our food and drinks!! I quit going to beans and brews because of terrible customer service at a location closer to home.. I now love beans and brews again!! Thank you for being outstanding!! If I could give 20 Stars... I would!!

Atmosphere: 5

Food: 5

Service: 5

Beans and Brews is my neighborhood coffee shop! Better than Starbucks, and with the friendliest staff! And they never forget to give my dog a treat!

Atmosphere: 5

Food: 5

Service: 5

Coffee legit been tasting likes it’s old or burned for months if I was a manager there I would change a lot in the store it’s just not worth coming here anymore

Atmosphere: 1

Food: 1

Service: 1

Andrew and the team have been providing the best customer service in the valley. The smile-on-the-side has been implemented in every step of the way.
Great job, Andrew!
Jay

Atmosphere: 5

Food: 5

Service: 5

By far the best beans in SLC! They know how to continuously make the drinks correctly. The management, staff= AMAZING!
Competition where? You guys rock! 💪 Keep slaying!

Atmosphere: 5

Food: 5

Service: 5

Staff is amazing!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Muffin

Recently started going to this location, and their service is amazing! My drink is always made correctly, and the line moves fast :) 10/10

Atmosphere: 5

Food: 5

Service: 5

I was having a bad day and was crying in the back booth trying to drink my coffee when one of the employees noticed. He then brought me a free breakfast sandwich and another coffee which brightened my day!

Atmosphere: 5

Food: 5

Service: 5

If there's mice outside, you have a pest problem. :(

Atmosphere: 1

Food: 5

Service: 5