Staff could care less that your standing there. They don't even make eye contact with you until they are ready to. You should look at people and say hello and you will be with them soon. Never see such a rude bunch of people. and SLOW OMG never seen anything like it
Atmosphere: 1
Food: 5
Service: 1
X H
Asked for a hot flat white but was given a cold flat white instead. The drink was made hot the second time but instead of a flat white it was a mocha. ðŸ˜
Atmosphere: 1
Food: 1
Service: 1
Phạm Mi
Bad customer service ever! This is the longest order I got any at starbucks stores. I placed my order at 12:54 in a personal cup, I showed up at the store, 3 mins after that & hand the barista my cup & it sit there forever! At first I thought it is in queue, until I saw they prioritized order of a customer just ordered in store way after I show up :) i never give any 1 stars, but this just ruined my day! I finally got my drink at 13:13 - last one in queue.
Atmosphere: 2
Food: 4
Service: 1
S L
Out of some coffees, caramel Sirup and food items while barista on training - set up for success
Edward
Just sad to be a Starbucks…. No energy and can’t get the order right…. Like the employees don’t want to be there….
Mandyah Olson
Every time I come to this location my coffee takes forever to get and then it's never made right. When asked if it can be remade im only meet with attitude. Starbucks is not cheap and its crap when the whole experience sucks. I will not be coming back!!
Bharath Mavillapalli
Staff were not professional and the hot chocolate was bad..
audrey phillips
i would like to say this is the first time i’ve had a issue but it isn’t. The girls here treat this place like a hangout. I have gave them multiple chances and each time nothing is made consistently or right. i ordered a ice green tea. they gave me a ice matcha all foam (no i did not ask for cold foam or anything.) this is pretty unfortunate considering how expensive it is. not to mention if you place a online order is takes about 20-30 mins with no in person foot traffic
Mewee Robert
Got the order wrong, but quickly fixed it. Our of Earl Gray.
Jimena Avila
Person training the new hire isn’t even next to them and being what a manager should be like, I placed my order and waited 10 minutes for them to be able to finish a talk and a grande drink! Please pay more attention and have more hospitality! They didn’t even add the caramel drizzle to my drink even though I paid for it I had to ask them to put it on!!!
Located in a shopping mall right behind the entrance door, this Starbucks is almost a coffee corner. The place offers good Starbucks coffee and staff members were nice. I also liked how many different cups or mugs with local pictures of Utah there are in the offer. So if you are collecting Starbucks cups, this is a good place for them.
Atmosphere: 3
Food: 4
Service: 4
Terry Wyman
The 1st one tasted alittle burnt but the gal had no problem redoing it. Thank you
Atmosphere: 4
Service: 4
Bryan Wilson
Service always great coffee always sucks. Guess I am not a fan of Starbucks anymore
Atmosphere: 5
Food: 1
Service: 5
Katya Lit
I ordered a sandwich, payed with app, they took my money and then (!) told me that sandwich is out of stock and they can’t (!) refund me because they have no computer and I should deal with support services. So I spent 15 minutes trying to find support in app (and failed). Nobody helped me and wasn’t interested in my problem at all. I had to take another sandwich, which was out of stock too, then i tried with third one, which I don’t like just not to loose my money. I was very disappointed with the service.
Staff could care less that your standing there. They don't even make eye contact with you until they are ready to. You should look at people and say hello and you will be with them soon. Never see such a rude bunch of people. and SLOW OMG never seen anything like it
Atmosphere: 1
Food: 5
Service: 1
Asked for a hot flat white but was given a cold flat white instead. The drink was made hot the second time but instead of a flat white it was a mocha. ðŸ˜
Atmosphere: 1
Food: 1
Service: 1
Bad customer service ever! This is the longest order I got any at starbucks stores. I placed my order at 12:54 in a personal cup, I showed up at the store, 3 mins after that & hand the barista my cup & it sit there forever! At first I thought it is in queue, until I saw they prioritized order of a customer just ordered in store way after I show up :) i never give any 1 stars, but this just ruined my day! I finally got my drink at 13:13 - last one in queue.
Atmosphere: 2
Food: 4
Service: 1
Out of some coffees, caramel Sirup and food items while barista on training - set up for success
Just sad to be a Starbucks…. No energy and can’t get the order right…. Like the employees don’t want to be there….
Every time I come to this location my coffee takes forever to get and then it's never made right. When asked if it can be remade im only meet with attitude. Starbucks is not cheap and its crap when the whole experience sucks. I will not be coming back!!
Staff were not professional and the hot chocolate was bad..
i would like to say this is the first time i’ve had a issue but it isn’t. The girls here treat this place like a hangout. I have gave them multiple chances and each time nothing is made consistently or right.
i ordered a ice green tea.
they gave me a ice matcha all foam (no i did not ask for cold foam or anything.)
this is pretty unfortunate considering how expensive it is.
not to mention if you place a online order is takes about 20-30 mins with no in person foot traffic
Got the order wrong, but quickly fixed it. Our of Earl Gray.
Person training the new hire isn’t even next to them and being what a manager should be like, I placed my order and waited 10 minutes for them to be able to finish a talk and a grande drink! Please pay more attention and have more hospitality! They didn’t even add the caramel drizzle to my drink even though I paid for it I had to ask them to put it on!!!
Restaurantji Recommends
Good as Starbucks :)
Atmosphere: 5
Food: 5
Service: 5
Located in a shopping mall right behind the entrance door, this Starbucks is almost a coffee corner. The place offers good Starbucks coffee and staff members were nice.
I also liked how many different cups or mugs with local pictures of Utah there are in the offer. So if you are collecting Starbucks cups, this is a good place for them.
Atmosphere: 3
Food: 4
Service: 4
The 1st one tasted alittle burnt but the gal had no problem redoing it. Thank you
Atmosphere: 4
Service: 4
Service always great coffee always sucks. Guess I am not a fan of Starbucks anymore
Atmosphere: 5
Food: 1
Service: 5
I ordered a sandwich, payed with app, they took my money and then (!) told me that sandwich is out of stock and they can’t (!) refund me because they have no computer and I should deal with support services. So I spent 15 minutes trying to find support in app (and failed). Nobody helped me and wasn’t interested in my problem at all. I had to take another sandwich, which was out of stock too, then i tried with third one, which I don’t like just not to loose my money. I was very disappointed with the service.
Atmosphere: 1
Food: 5
Service: 2
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