Latoya and the team are amazing!! They always greet me and make me feel welcome. The food is fantastic, and there are so many options. I'm addicted to the strawberry vinegarette!! Try it, you won't be disappointed.
Kevin Riggleman
Me and my dog (Steve) thoroughly enjoyed the lobster bisque. It was refreshing to enjoy while watching twilight:new moon. Great meal while watching a creepy movie! Thanks zupas!
Brynnlee Barr
I love zupas so much!
Elyzabeth Ortiz
love it was really good
Darrin France
Food was OK. Soups were overcooked. The bathrooms were terrible. I don't know if it was an off day, not enough people scheduled that day, or exactly what the problem was. I've had excellent meals and service from this particular store, but something was off.
Keenan Campbell
I was in the Boca Park location on 12/18/24 and had an absolutely terrible experience.
I placed our order for 2 try 2’s. The staff working was so unorganized they let our sandwiches sit while they tried to find enough ingredients to make our salads.
One employee used old brown Avocado's because as she told another employee I don’t want to cut anymore.
The employees were more focused on door dash or uber eats orders than the customers that were dining in, and kept making other orders in the middle.
When we finally got to the register and paid it was realized that the employee rang up the order wrong and overcharged me. She stated she couldn’t issue a refund.
We tried to make drinks and the tray from the fountain soda machine was overflowing with wasted soda. We realized this was because the machine was malfunctioning and out of CO2.
When I told the cashier about it she stated they were too busy to fix it and it has been out for 2 hours.
We sat down to eat and our sandwiches were completely cold. My salad was covered with the gross brown avocado which I removed and put on the plate with my sandwiches.
I brought the sandwiches up to the counter and told the cashier they were cold and please remake them. I went back to sit down and finish our salads.
I went back up to the counter to inquire about my replacement sandwiches and the employee stated sorry we are busy and didn’t get to it. They were still sitting in the same place on the counter.
I asked for a manager and she stated there wasn’t one there. I asked who was in charge and she stated Nobody.
I asked for a refund and she stated she couldn’t do that.
I have called into your customer service but the voicemail box says to email M Classon but didn’t spell her name.
I am very upset with this entire experience and how the store is managed.
It is also concerning that kids are running a store, and I think the Southern Nevada Health District should be notified about this as I’m sure nobody in the building is a certified food handler.
The store was a mess, ingredients were everywhere. The lack of a manager was evident.
I’m questioning how this food can be safely served and if temps were being monitored.
Without a manager in the building and the lack of any sense of urgency by employees someone could get very sick.
I am extremely disappointed in this entire experience. And doubt I will ever patronize a Cafe Zupas ever again. This has been my goto for a fresh salad, but now I feel like I need to explore other options.
As of 5/9/25 NOBODY has responded to my emails, voicemails, or any correspondence sent in to corporate.
Karsten Leo
Great place! Sandwiches and salads are delicious.
Lainey
I ordered a sandwich and asked for pickles, I didn’t know it was an extra EIGHTY CENTS! It would’ve been nice for the lady working to confirm I knew of the upcharge as I would’ve removed the pickles. I brought this up after reviewing my receipt once I sat down and she just said “sorry.” It’s simple to confirm an upcharge, I’ve worked in food service it’s basic service. I won’t be returning to this location.
Jason Pepper
The line can be long but even if you think salads are a side dish or food for the cows you eat, you will leave satisfied and still have a couple bucks in your pocket and even live a little longer... maybe.
Kendra Sorenson
We were meeting some friends at another place so their kids could play. We haven’t been to Cafe Zupas in awhile so we ordered to go so we could enjoy our meal at the other location while visiting friends. My son ordered a Mediterranean chicken sandwich, my husband ordered the BBQ Brisket and I ordered a protein bowl. To say the sandwiches were disappointing would be an understatement. Both had so little meat on them that we looked at our receipt again thinking we ordered wrong. The only thing that was good was the protein bowl. We will not be going to Cafe Zupas. We went to the Arrowhead location in Glendale Arizona
This place is full of dust all over on top of the food area.
Bathrooms wow, if you think think this place is nice and fancy?? Just go to the restroom and you definitely change your mind about it.
There is like 8 or ten employees trying to take orders but they all really slow me and my husband waited 40 minutes to get our order. Not to be raíces but I’m pretty sure that with 5 Mexican the line would be running faster.
Hsi-Min Wang
Charged extra meal. as we asked for clarification. the manager only refunded half price without any reason. any body know why?
Nicholas Maxwell
look at the picture of the BBQ Brisket sandwich and then order one and see what it looks like 🤣🤣🤣 pathetic portions. I was so ready to devour a giant sandwich, this thing ended up being so tiny. also y'all gave me the wrong lettuce
Joy Amagi
Their catering service is excellent!!
Kayla Burger
This place has gone so far downhill in the last few months. They fired all their capable staff and hired less expensive workers who have no idea what they’re doing most of the time. If you order “to go”, prepare for your order not to be ready any time close to when it’s supposed to be. I haven’t been to the one on 12th lately so not sure if they are as bad but I don’t think I’ll be back here.
Latoya and the team are amazing!! They always greet me and make me feel welcome. The food is fantastic, and there are so many options. I'm addicted to the strawberry vinegarette!! Try it, you won't be disappointed.
Me and my dog (Steve) thoroughly enjoyed the lobster bisque. It was refreshing to enjoy while watching twilight:new moon. Great meal while watching a creepy movie! Thanks zupas!
I love zupas so much!
love it was really good
Food was OK. Soups were overcooked. The bathrooms were terrible. I don't know if it was an off day, not enough people scheduled that day, or exactly what the problem was. I've had excellent meals and service from this particular store, but something was off.
I was in the Boca Park location on 12/18/24 and had an absolutely terrible experience. I placed our order for 2 try 2’s. The staff working was so unorganized they let our sandwiches sit while they tried to find enough ingredients to make our salads. One employee used old brown Avocado's because as she told another employee I don’t want to cut anymore. The employees were more focused on door dash or uber eats orders than the customers that were dining in, and kept making other orders in the middle. When we finally got to the register and paid it was realized that the employee rang up the order wrong and overcharged me. She stated she couldn’t issue a refund. We tried to make drinks and the tray from the fountain soda machine was overflowing with wasted soda. We realized this was because the machine was malfunctioning and out of CO2. When I told the cashier about it she stated they were too busy to fix it and it has been out for 2 hours. We sat down to eat and our sandwiches were completely cold. My salad was covered with the gross brown avocado which I removed and put on the plate with my sandwiches. I brought the sandwiches up to the counter and told the cashier they were cold and please remake them. I went back to sit down and finish our salads. I went back up to the counter to inquire about my replacement sandwiches and the employee stated sorry we are busy and didn’t get to it. They were still sitting in the same place on the counter. I asked for a manager and she stated there wasn’t one there. I asked who was in charge and she stated Nobody. I asked for a refund and she stated she couldn’t do that. I have called into your customer service but the voicemail box says to email M Classon but didn’t spell her name. I am very upset with this entire experience and how the store is managed. It is also concerning that kids are running a store, and I think the Southern Nevada Health District should be notified about this as I’m sure nobody in the building is a certified food handler. The store was a mess, ingredients were everywhere. The lack of a manager was evident. I’m questioning how this food can be safely served and if temps were being monitored. Without a manager in the building and the lack of any sense of urgency by employees someone could get very sick. I am extremely disappointed in this entire experience. And doubt I will ever patronize a Cafe Zupas ever again. This has been my goto for a fresh salad, but now I feel like I need to explore other options. As of 5/9/25 NOBODY has responded to my emails, voicemails, or any correspondence sent in to corporate.
Great place! Sandwiches and salads are delicious.
I ordered a sandwich and asked for pickles, I didn’t know it was an extra EIGHTY CENTS! It would’ve been nice for the lady working to confirm I knew of the upcharge as I would’ve removed the pickles. I brought this up after reviewing my receipt once I sat down and she just said “sorry.” It’s simple to confirm an upcharge, I’ve worked in food service it’s basic service. I won’t be returning to this location.
The line can be long but even if you think salads are a side dish or food for the cows you eat, you will leave satisfied and still have a couple bucks in your pocket and even live a little longer... maybe.
We were meeting some friends at another place so their kids could play. We haven’t been to Cafe Zupas in awhile so we ordered to go so we could enjoy our meal at the other location while visiting friends. My son ordered a Mediterranean chicken sandwich, my husband ordered the BBQ Brisket and I ordered a protein bowl. To say the sandwiches were disappointing would be an understatement. Both had so little meat on them that we looked at our receipt again thinking we ordered wrong. The only thing that was good was the protein bowl. We will not be going to Cafe Zupas. We went to the Arrowhead location in Glendale Arizona
Restaurantji Recommends
This place is full of dust all over on top of the food area. Bathrooms wow, if you think think this place is nice and fancy?? Just go to the restroom and you definitely change your mind about it. There is like 8 or ten employees trying to take orders but they all really slow me and my husband waited 40 minutes to get our order. Not to be raíces but I’m pretty sure that with 5 Mexican the line would be running faster.
Charged extra meal. as we asked for clarification. the manager only refunded half price without any reason. any body know why?
look at the picture of the BBQ Brisket sandwich and then order one and see what it looks like 🤣🤣🤣 pathetic portions. I was so ready to devour a giant sandwich, this thing ended up being so tiny. also y'all gave me the wrong lettuce
Their catering service is excellent!!
This place has gone so far downhill in the last few months. They fired all their capable staff and hired less expensive workers who have no idea what they’re doing most of the time. If you order “to go”, prepare for your order not to be ready any time close to when it’s supposed to be. I haven’t been to the one on 12th lately so not sure if they are as bad but I don’t think I’ll be back here.
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