I visited a Five Guys location on 8/14/2025 and I just wanted to express my gratitude and give you my thanks for such an excellent experience! My burger was fresh, absolutely delicious, and not very greasy at all! The fries were fry sauce was perfectly tangy and delicious and the Coca Cola that I got from the soda fountain was perfect. Everything from my visit was perfect! The employees were very friendly and helpful, I hadn’t been to a Five Guys restaurant for several years, but I’m glad that they helped me out. I did ask about the toppings, because I had forgotten what exactly came on the burgers, and I was actually told that you choose your own toppings! Which, I think is totally awesome by the way! I wish that all burger restaurants let you be the decider of your toppings. I mean, you can ask to remove toppings at other restaurants, but Five Guys really steps it up and lets you make your burger your way from the start, which I think is awesome. I wish that I had ordered a milkshake too! But I forgot to, but I will in the future haha. Unfortunately, I wanted to take the survey as mentioned on my receipt to tell you about my experience, and the receipt even told me “Don’t throw me away!” but sadly I accidentally threw it away and can’t take the survey, but I thought I’d give my feedback here. Thank you for everything! 😊 I had such a wonderful time! Keep being awesome! Five Guys gets 5 stars from me! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Atmosphere: 5
Food: 5
Service: 5
Matt McFarland
We stopped in at the Five Guys in Ogden for a quick lunch, and overall it was a solid experience with a few things worth mentioning. We ordered a couple of burgers along with both the regular fries and the Cajun fries. One thing my son didn’t realize at first is that Five Guys lets you add any toppings you want for free. He accidentally ordered his bacon burger plain, but the staff was great about it—they quickly offered to give him all the toppings on the side so he could build it the way he wanted. That kind of flexibility and customer service goes a long way.
My own hamburger had good flavor, but it was slightly on the dry side for my taste. The fries, on the other hand, were excellent—especially paired with fry sauce. The Cajun seasoning was perfect without being overwhelming. And of course, the unlimited peanuts while you wait are always a fun touch and something that makes Five Guys unique.
The employees were friendly, attentive, and seemed genuinely happy to help, which made the visit pleasant. Parking was easy, with plenty of spots right in front of the restaurant, and it’s in a convenient little plaza with other shops and places to grab anything you might need before or after you eat.
Overall, it’s a reliable spot for a quick, casual meal with great fries and outstanding service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cajun Fries
Makayla Messegee
Just wanted to say the crew working the PM shift Nov 8th, 2025 MADE MY NIGHT! Was having a rough day and decided to get burgers for dinner with my kids... while we were there, the kitchen crew started singing to the song playing and for some reason warmed my heart (I have been working in kitchens for 10 years and forgot what its like to just let go and enjoy it). Thanks guys!
Food came out fast and tasty. Cleanliness was great. Customer service was great. This location does really well overall!
Atmosphere: 5
Food: 5
Service: 5
Wylene Cramer
I ordered a bacon cheeseburger in a bowl with, Mayo, A-1, BBQ sauce, Lettuce, Tomato, Grilled Mushrooms and Grilled Onion. What I got was a cold bacon cheeseburger in a bowl with no sauce and fresh onions. It was disgusting 🤢. The weirdest part is everything was right on the receipt. I don't know how they botched it so bad. I called to let them know and the kid said they could remake it for me. However I couldn't go pick it up because I was at work (my husband surprised me with lunch). He rudely said well we can only give you a refund if you come in with your card. And we have to have the receipt to prove you bought it. Which is fine, no need to be so rude! Very disappointing experience all around.
tonya farr
Not sure what all the hype is but my burger wasn't great. Lacked seasoning was flavorless even with every topping. Cajin fries delicious.
Atmosphere: 3
Food: 3
Service: 3
Tim Pedersen
The burger was tasty
Atmosphere: 3
Food: 4
Service: 4
Brittyn Jensen
Great food, but even better staff. They are very attentive, keep things clean, and even ran after me when I forgot my bag to return it to me.
Jason Hadley
Very little wait, friendly service, and great food
Atmosphere: 5
Food: 5
Service: 5
Erica Stark
Still my favorite burger place
Atmosphere: 5
Food: 5
Service: 5
Sonia Beljean
I used to LOVE this place. They used to be the reliable place. Now, the only reliable thing they generate are undercooked and soggy fries accompanied by greasy and…I don’t know what other adjective to use other than “wet” or “soggy”…oh! Like their fries! There is a theme! Just awful. The worst 5 Guys ever. Do yourself a favor and just don’t. Try Habit or Burley instead. This is overpriced trash. Honestly, Burger King is better.
My girlfriend and I came in for dinner on a Saturday night. The food was good but the service and atmosphere left much to be desired. The employees were being extremely loud and disruptive. I could barely hear my girlfriend talk she was sitting right across from me. There was an employee yelling to music and slamming the table in the kitchen. It made for an unpleasant dinner experience.
Atmosphere: 1
Food: 4
Service: 1
DEB BEUTLER
The fries were delicious and the portion was huge! The burger was very good. It is a bit pricey for a burger and fries.
Atmosphere: 3
Food: 5
Service: 5
Danell S
Well...my husband stopped in to get us dinner and we were very disappointed. You get 2 stars because his burger was pretty good. Mine was smashed and soggy. Way too much sauce. We bought the large fry (6.99) to share and it was not a lot of fries and they were not even cooked through. And most were small pieces. You are cooking burgers fresh...leave the fries in. It was obvious they were not cooked. I am shocked they let them leave restaurant. And I know you can't help it but homeless right outside harassing customers for food is not attractive. It will be a long time...if ever that we come back.
Atmosphere: 2
Food: 2
Service: 4
Henry Lichfield
Clean place good food, low key wanna smoke weed with the cook tho
Atmosphere: 5
Food: 4
Service: 5
TheWokeIndigo 11
How is it possible for you guys to be so incompetent? I have ordered DoorDash from you guys a dozen or so times and literally half the time the fries are just missing. It shows the fries are in my order on the receipt and then I open the sealed bag and there's no fries. Can you guys not read? This is ridiculous I can't comprehend this It's literally 50 50 my odds of getting my entire order.
I visited a Five Guys location on 8/14/2025 and I just wanted to express my gratitude and give you my thanks for such an excellent experience! My burger was fresh, absolutely delicious, and not very greasy at all! The fries were fry sauce was perfectly tangy and delicious and the Coca Cola that I got from the soda fountain was perfect. Everything from my visit was perfect! The employees were very friendly and helpful, I hadn’t been to a Five Guys restaurant for several years, but I’m glad that they helped me out. I did ask about the toppings, because I had forgotten what exactly came on the burgers, and I was actually told that you choose your own toppings! Which, I think is totally awesome by the way! I wish that all burger restaurants let you be the decider of your toppings. I mean, you can ask to remove toppings at other restaurants, but Five Guys really steps it up and lets you make your burger your way from the start, which I think is awesome. I wish that I had ordered a milkshake too! But I forgot to, but I will in the future haha. Unfortunately, I wanted to take the survey as mentioned on my receipt to tell you about my experience, and the receipt even told me “Don’t throw me away!” but sadly I accidentally threw it away and can’t take the survey, but I thought I’d give my feedback here. Thank you for everything! 😊 I had such a wonderful time! Keep being awesome! Five Guys gets 5 stars from me! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️
Atmosphere: 5
Food: 5
Service: 5
We stopped in at the Five Guys in Ogden for a quick lunch, and overall it was a solid experience with a few things worth mentioning. We ordered a couple of burgers along with both the regular fries and the Cajun fries. One thing my son didn’t realize at first is that Five Guys lets you add any toppings you want for free. He accidentally ordered his bacon burger plain, but the staff was great about it—they quickly offered to give him all the toppings on the side so he could build it the way he wanted. That kind of flexibility and customer service goes a long way.
My own hamburger had good flavor, but it was slightly on the dry side for my taste. The fries, on the other hand, were excellent—especially paired with fry sauce. The Cajun seasoning was perfect without being overwhelming. And of course, the unlimited peanuts while you wait are always a fun touch and something that makes Five Guys unique.
The employees were friendly, attentive, and seemed genuinely happy to help, which made the visit pleasant. Parking was easy, with plenty of spots right in front of the restaurant, and it’s in a convenient little plaza with other shops and places to grab anything you might need before or after you eat.
Overall, it’s a reliable spot for a quick, casual meal with great fries and outstanding service.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Cajun Fries
Just wanted to say the crew working the PM shift Nov 8th, 2025 MADE MY NIGHT!
Was having a rough day and decided to get burgers for dinner with my kids... while we were there, the kitchen crew started singing to the song playing and for some reason warmed my heart (I have been working in kitchens for 10 years and forgot what its like to just let go and enjoy it). Thanks guys!
Food came out fast and tasty.
Cleanliness was great.
Customer service was great.
This location does really well overall!
Atmosphere: 5
Food: 5
Service: 5
I ordered a bacon cheeseburger in a bowl with, Mayo, A-1, BBQ sauce, Lettuce, Tomato, Grilled Mushrooms and Grilled Onion.
What I got was a cold bacon cheeseburger in a bowl with no sauce and fresh onions. It was disgusting 🤢. The weirdest part is everything was right on the receipt. I don't know how they botched it so bad.
I called to let them know and the kid said they could remake it for me. However I couldn't go pick it up because I was at work (my husband surprised me with lunch). He rudely said well we can only give you a refund if you come in with your card. And we have to have the receipt to prove you bought it. Which is fine, no need to be so rude! Very disappointing experience all around.
Not sure what all the hype is but my burger wasn't great. Lacked seasoning was flavorless even with every topping. Cajin fries delicious.
Atmosphere: 3
Food: 3
Service: 3
The burger was tasty
Atmosphere: 3
Food: 4
Service: 4
Great food, but even better staff. They are very attentive, keep things clean, and even ran after me when I forgot my bag to return it to me.
Very little wait, friendly service, and great food
Atmosphere: 5
Food: 5
Service: 5
Still my favorite burger place
Atmosphere: 5
Food: 5
Service: 5
I used to LOVE this place. They used to be the reliable place. Now, the only reliable thing they generate are undercooked and soggy fries accompanied by greasy and…I don’t know what other adjective to use other than “wet” or “soggy”…oh! Like their fries! There is a theme! Just awful. The worst 5 Guys ever. Do yourself a favor and just don’t. Try Habit or Burley instead. This is overpriced trash. Honestly, Burger King is better.
Owner, I tried. See screenshot.
Restaurantji Recommends
My girlfriend and I came in for dinner on a Saturday night. The food was good but the service and atmosphere left much to be desired. The employees were being extremely loud and disruptive. I could barely hear my girlfriend talk she was sitting right across from me. There was an employee yelling to music and slamming the table in the kitchen. It made for an unpleasant dinner experience.
Atmosphere: 1
Food: 4
Service: 1
The fries were delicious and the portion was huge! The burger was very good. It is a bit pricey for a burger and fries.
Atmosphere: 3
Food: 5
Service: 5
Well...my husband stopped in to get us dinner and we were very disappointed. You get 2 stars because his burger was pretty good. Mine was smashed and soggy. Way too much sauce. We bought the large fry (6.99) to share and it was not a lot of fries and they were not even cooked through. And most were small pieces. You are cooking burgers fresh...leave the fries in. It was obvious they were not cooked. I am shocked they let them leave restaurant. And I know you can't help it but homeless right outside harassing customers for food is not attractive. It will be a long time...if ever that we come back.
Atmosphere: 2
Food: 2
Service: 4
Clean place good food, low key wanna smoke weed with the cook tho
Atmosphere: 5
Food: 4
Service: 5
How is it possible for you guys to be so incompetent? I have ordered DoorDash from you guys a dozen or so times and literally half the time the fries are just missing. It shows the fries are in my order on the receipt and then I open the sealed bag and there's no fries. Can you guys not read? This is ridiculous I can't comprehend this It's literally 50 50 my odds of getting my entire order.
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