Jimmy John's

185 W 12th St, Ogden
(801) 409-9880

Recent Reviews

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John Henderson

Waited 10 minutes at the drive thru while employees were outside talking

Service: 1

Randa Russell

Kickin Chickin ranch wrap or unwrapped is amazing! Always friendly and fast

Atmosphere: 5

Food: 5

Service: 5

Private Confidential

Super slow. No updates. Used to order from them a lot, and never had them take over thirty minutes to deliver sandwiches.

Atmosphere: 1

Food: 3

Service: 1

mike egan

Not a fast Jimmy Johns. Sat in drivethrough ready to order for more than 20 min. Worker said the were busy inside, so maybe that would have been faster. Ended up leaving.

Atmosphere: 2

Food: 3

Service: 1

Zeke

Not just a one time thing, I’ve tried to go here several times and the workers don’t do anything. You wait in line for 25 minutes with only 2 cars and then when you do eventually order it takes another 15 minutes. Might be faster to go to a sit down restaurant. My advice? Don’t bother unless you want to waste your time to get mediocre food.

Atmosphere: 1

Food: 1

Service: 1

Bug

They need to get the hours on the app aligned with on Google. I ordered a sandwich for pick up at 10:30 in the app. App said the store opened at 10:30 I believe. I show up at 10:25 and got in the drive thru at 10:30. I wasn’t expecting them to have it ready right then just wanted to make sure they received my order. I pulled up to the drive thru and the store and google says 11. Why did the app let me order for 10:30 pick up at this location if yall ain’t even open?? Fix that!
Edit- waited until 11. Got in the drive thru behind 2 other people. NO ONE came to the speaker at all. All three of us waited for maybe 3-4 minutes each with no one coming onto the speaker at all. Pulled up to the drive thru window where yet again NO ONE was there to help. Very very disappointed and now my sandwich I ordered to be ready almost an hour ago I’m still waiting for. Waited AT the window where employees made eye contact with me but did nothing multiple times. I had to go inside and wait because the three girls were chit chatting and not doing their job. NEVER EVER GO HERE.

Service: 1

Matthew Jefferson

This location is anything but “freaky fast”. They use third party delivery like Uber half the time and it takes much longer. I’ve ordered here several times over the past year and there’s always something wrong with the order too.

Food: 3

Service: 2

Natalie Snow

I have been going to this Jimmy John’s on and off for years. It has always been slow, like wait 15 mins in the drive thru slow. This time I placed an order 20 mins before I arrived to the store and I’ve been waiting 10 mins in the store with no order in sight.
I love their food but when subway is 10 times faster than “freaky fast” it’s time to give it up.
Very disappointing. I understanding they’re beyond understaffed but maybe give a disclaimer that when ordering “we are not freaky fast anymore” and stop wasting our time.

Atmosphere: 3

Food: 5

Service: 2

Madison Duncan

This Jimmy John’s is terrible. Ordered delivery 4/24/25. Ordered a Vito add hot peppers cut in half combo w salt and vinegar chips and a Diet Coke. I received a Vito with none of the oil/vinegar, not cut in half, literally 2 hot peppers, regular chips and a regular coke. The order is printed clearly on the ticket however this shop barely got any of it right. Very annoyed I paid $16 and did not receive what I ordered. This isn’t the first time w this location. It’s worth the drive to the Riverdale shop or forget it and go to Jersey Mikes!!

Atmosphere: 1

Food: 1

Service: 1

Benjamin Stutz

Remember when Jimmy John's was freaky fast? This one is not. I waited several minutes at the drive through menu before being asked for my order, then much longer at the window waiting for my food. In total, my trip through the drive through for a single sandwich took over 20 minutes. There are plenty of other options in this price range that are just as good or better that will recieve faster service. I'm not sure that I will ever want to return to this one.

Chauney Sadlier Nielson

In my recent visit here one of my sandwiches got mixed up. The staff handled the situation so well and quickly made me the correct sandwich. I was so impressed by their understanding and professionalism. I've been to this location several times and have always been happy with the service provided.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Ultimate Porker

Phu Ngo

They closed the store a whole 30 minutes early for no reason on Thursday April 10th.

Atmosphere: 1

Food: 1

Service: 1

Robert Collins

The stay here all has a great sense of humor! When, I, the customer think I'm in a totally different sandwich chain and order from THAT chain's menu...... 🤦😝 We all had a great laugh at that.

Atmosphere: 5

Food: 5

Service: 5

Dakota Preece

Super lazy wouldn't recommend coming here

Atmosphere: 1

Food: 1

Service: 1

julia a

Love their sandwiches.Great and fast service

Atmosphere: 5

Food: 5

Service: 5

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