Jimmy John's

185 W 12th St, Ogden
(801) 409-9880

Recent Reviews

Kelli Hansen

Absolutely terrible service. We ordered and paid , then sat in line for 46 minutes in the drive through. We kept knocking on the window and they would look back and ignore us. Finally someone came and said they were trying to finish a huge catering order and hadn’t even started our order!! They said it would be 3 mins to make the sandwiches but would not give our money back. 10 more minutes and they give a a free brownie and cookie. Are you kidding me! We waited a total of 56 mins for 2 sandwiches. Insane. We will never come back to this location.

james malone

OKAY COBY you work at a jimmy johns you4 job is no hard at all the job is easy and you cant make an order right the order wasnt even complicated all i asked for green pepers not jalapeños its not hard to know the difference and you cant even cut the sandwich ??? And on top of that your rude like what do you have going on that you havw to take it out on other people you messed up the sandwich you cant cut the sandwich your rude i dont think this line pf work is for you. Your attitude needs to be fixed AINT NO WAY IM PAYING 15 FOR A SANDWICH AND im getting my sandwich you cant even tell what the difference between jalapeños ans green pepers ???? You shouldn't have a job you should go back to school. Real disappointing to see you cant know the difference between a jalapeños and green peper go back to school and USE your brain dog shir sandwich and service

Jacob Browning

Ordered 1 hour ago, like always, no delivery driver was an excuse, but apologies because he thought someone else called us. Now it's dinner rushSMFH

Atmosphere: 1

Food: 1

Service: 1

Jacob Lythgoe

Good food made quickly. Nice clean restaurant and friendly staff.

Atmosphere: 4

Food: 5

Service: 5

Codey Collier

Great

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Extra Load of Meat, Hunter's Club

Tommy Brandt

Too much $$$ for a lot of bread.Staff is good but loud.

Atmosphere: 3

Food: 4

Service: 4

Mazie L. Shepherd

I like the beach

Atmosphere: 5

Food: 5

Service: 5

Derek Crotwell

I tried to order Sunday they are 1.4 miles from my job they are the only one that's close to me and they said sorry does not deliver to you another range what kind of services that

Dylan Wayne

Got two amazing combos from them! Thanks so much to Jackline and Austin for your amazing service and the counter and to our amazing Sami maker. As well to managment for taking great care of us. Thank you jimmy john-

Atmosphere: 5

Food: 5

Service: 5

Travis

Wont deliver 3 miles away very inconvenient

Wyatt Fresh

Great staff, they always are timely with their deliveries and have really kind staff, and I've never had any hiccups with my orders! Thanks for the tasty dinners!!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Italian Night Club

Laura Allen

This is the best jimmy John’s location I have been to! The staff were so kind and helpful, made my order to perfection. I wish I would have gotten their names to praise their outstanding service. Definitely recommending to everyone!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Lulu

Benni Hanna

First time placing an order and waited an hour and 45 min. After 3 phone calls, no food and the push was to void my order or wait for the food. Terrible service, don't go here.

Service: 1

Velden Wardle

We ordered over $300 in sandwiches to be delivered at 3:30 pm. We placed the order almost 2 weeks in advance and pre-paid. They never arrived until 4:30 pm on the day we asked for. When they weren’t here at 3:40, we called and we told the driver just left with them (we are less than 10 minutes away from the store). We called again at 4:00 and were told the same thing. They finally show up at 4:30-after our group was gone-with our order. I have tried at least 10 times to talk to the manager and keep getting some excuse why he isn’t available. This is the worst customer service I have ever experienced. We will never use Jimmy John’s again!!!! The only reason they get 1 star is because I can’t give anything lower.

Atmosphere: 1

Food: 3

Service: 1

Erika J.

Very slow service, especially for a Jimmy John's. I've been here a couple times and it's always slow. I came during one of my lunch breaks and I sat for 20 mins in the drive through without moving. Unfortunately I had ordered online and already paid, so I couldn't just leave. The food is good though. I always customize the Vito and they've always gotten it right.

Load More