PUENTE VIEJO MEXICAN STEAK HOUSE LLC

Their food is good. But, the customer service sucks. And, the online ordering is horrible. I ordered a meal on the online platform they force you to when you call. They accepted the order and told me it would be here in less than an hour. I continued to receive texts updating me that the order was coming. Eventually I was checking my email, and saw that they canceled my order an hour earlier!! When I called,and spoke with someone, they blamed it on me!?! Never again with these guys, I'm starving!!

Atmosphere: 1

Food: 5

Service: 1

The food was served very quickly! It was hot and tasted amazing! Great flavor! Only downside: The service was not good from the server. He brought out food and never returned. We sat almost 10 min after we were finished eating just to be able to ask for a box and get our check. We were never offered a refill because he never returned after dropping off our food. The food was still 100% worth it. We would definitely visit again!

Atmosphere: 4

Food: 5

Service: 2

Damn! The shrimp and steak were definitely cooked RIGHT! We will definitely be back. The food overall was awesome. Thank you! Our server was helpful with our questions with the food. The horchata drink was on point…

Atmosphere: 5

Food: 5

Service: 4

I wish I could give any stars for the food, but unfortunately the staff were too busy “eating” to be bothered by us! We tried to eat here but the two amigos said they were eating their dinner and we would have to com back in 40 minutes. If you have your “open” sign on and your door unlocked, you should probably seat people who what to eat at your restaurant. Very unprofessional and sadly, we will never take the time to return. You all lost a potential customer.

Atmosphere: 1

Service: 1

When we walked in the restaurant we were turned away because the employees were having dinner. They told us to come back in 30 minutes. The building was run down. I was not impressed and I won't be back.

Atmosphere: 1

Service: 1

The reviews are correct. This is the best Mexican steak I have ever had. Great service too! We will be back.

Atmosphere: 5

Food: 5

Service: 5

Great place! Nice presentation with each plate they bring out. Nice touch! Fresh guacamole is a hit too. The service is always really good. Friendly people. Young lady even ran across the parking lot to bring me the phone I forgot :)

Atmosphere: 5

Food: 5

Service: 5

I liked the atmosphere and the service was very good! The food wasn’t too special, but I don’t mean that it was disgusting by any means. It’s a solid lunch spot in the neighborhood and it’ll fill your craving for Mexican cuisine.

Atmosphere: 5

Food: 3

Service: 4

Recommended dishes: Enchiladas Suizas in Green Salad, Chips Salsa

Been wanting to try this place for awhile. Online, it says that it closes at 10 PM. We got there at 830. The server disappeared for about 10 minutes thrn arrived to take our order. We tried to order from the Del Mar menu (Shrimp and Ceviche). Was told that it was too late. Server disappeared and returned at 847 and stated that despite the posted hours, they actuallt start closing at 9-920. He seemed annoyed that we were there by his behavior too. I'll never return to this place based upon this experience.

Atmosphere: 1

Food: 1

Service: 1

the best mexican food in ogden! birria tacos are AMAZING. will definitely be coming back!!

Atmosphere: 5

Food: 5

Service: 5

The food and service was excellent along with a cheesecake to share at the end.

Atmosphere: 5

Food: 5

Service: 5

30$ Ordered fajitas to go, Sadly they left out guacamole, pico, tortillas, extra sauce and sour cream as well for my order. I was in a hurry and was weak and needed food bad I was very dissatisfied with the dryness of the steak too. No flavor and very tough and chewy meat!! I will not be returning here again.

Atmosphere: 4

Food: 3

Service: 1

I don’t know why this place doesn’t have a line outside at all hours of the day.
We ate here for lunch, Saturday afternoon after 1pm. Service was quick and the food was absolutely delicious.
I got Tacos de Birria and the meat and tortillas were so fresh, my husband got Tacos de Rib-Eye and his were really good too! I appreciated that they served us two different types of onions, it sounds silly but red onion and white onion taste different, so it was an incredibly nice touch! Rice and beans were also really good. We didn’t leave hungry, by any means, and I like that the portions are generous but not outrageous, I hate wasting food.
It’s the best Mexican place we’ve eaten at in Ogden and we highly recommend it! Muchísimas gracias!

Atmosphere: 5

Food: 5

Service: 5

Being Latino, I’m always doubting Mexican Food in Utah. However, this place is legit!!! Great food, perfectly prepared and authentic! The service was fast and on point. I’ll be coming back for sure! Very clean and great atmosphere! Ándale Pues!

Atmosphere: 5

Food: 5

Service: 5

Sooo good!!

Atmosphere: 5

Food: 5

Service: 5