Absolute best coffee in Provo! Chris, Maddie, and Whitney all make exceptional drinks!
Maezy
If you don’t tip they will make your drink absolutely awful!!
Atmosphere: 1
Food: 2
Service: 1
Bill Stuver
Excellent coffee great staff friendly
Atmosphere: 5
Food: 5
Service: 5
Richard o Ricardo Paul o Pablo
Appreciated the gluten free options. The GF pumpkin, chocolate chip cookies are great!
Atmosphere: 5
Food: 5
Service: 5
Igor V. Krivov
I thought I was the only one here, but they really have this bad habit. I ordered by drive-thru, and they asked for a tip for a small late... I said no, and they charged me anyway, $6. It had a horrible taste, and it was like a personal lesson they tried to give me. It looks like it was meant to be that way. If you can avoid this place is highly recommended! There are some better places with good services 1 min from that place
Atmosphere: 1
Food: 1
Service: 1
Claire Bunce
Juice 'n Java is our favorite OG coffee spot in Provo. Good pricing, fantastic coffee (or a throat bomb if you're under the weather). Chris in the drive through always makes our day better and our dogs get just excited to pull up as we do.
Atmosphere: 5
Food: 5
Service: 5
Mackenzie Janak
Coffee was great! Amount of ice was kind of insane though plus verbally asking for a tip is a little awkward. Staff was super nice
Emma
Can’t sleep thinking bout the chaizen. Why do yall have the best chai I’ve ever had? I need a gallon bucket of it NOWWW
Noah Holmes
Asking me for a tip verbally and making me say what I wanna tip you out loud is absolutely insane I’m not coming back here till you change that “just put the fries in the bag” yall do too much
Service: 1
Matt Styles
I had the dirty chai. It was quite tasty, no complaints 👍.
Tipping is practically demanded in the drive-thru, there’s usually no table service, minimal interaction, and you’re already paying full price for the drink often more than what it costs to make. Tipping prompts can feel pressuring, especially when you’re just handed a drink through a window.
I know many coffee workers earn low base pay and rely on tips to make ends meet. I feel like if this is the case you need a higher paying job maybe a pushy car sales man.
If you’re treated rudely for not tipping, that’s actually unprofessional on the business’s part. Tips are supposed to be voluntary, a way to say “thank you” for good service not a condition for being treated with respect.
I see that the owner or manager replies to reviews by degrading or insulting customers and I got to say YIKES! that’s a major red flag for any business. 😬 it says a lot more about their professionalism (or lack of it) than about the reviewers themselves. We should make this a TIK TOK series and make this location FAMOUS ;) Insert Managers degrading, rude, insulting and incredibly unprofessional reply here ↓↓↓
Atmosphere: 1
Food: 1
Service: 1
McKenna Brayton
If there is a little black haired girl with glasses DO NOT stop here she will mess up your drinks real bad if you don’t tip her and when you ask to get them fixed she will decline and just tell you that tips are really appreciated. After spending 25 dollars on a couple drinks the least they can do is make them taste like more than just water and cream. Very upset and will never be coming back to my go to spot.
Service: 1
Darron Sanderson (Darron)
Great vibe here. I was treated well. Thanks guys! 🫶🏼
Atmosphere: 5
Food: 5
Service: 5
Kyla Jackman
I can’t speak for all the drinks, but I was a Karen and made a weird request (got an americano with Mexican chocolate mocha powder) and it was perfect! Plus, the girl working there was very sweet and gave me zero judgment for my strange order hahaha. Love that’s there’s a drive through with high quality coffee!
Food: 5
Service: 5
Chey Jord
Love! The drive through was so quick and easy. I really appreciate all the details they gave me as a first timer. I can't wait to be back! Thanks for a great coffee and experience.
Absolute best coffee in Provo! Chris, Maddie, and Whitney all make exceptional drinks!
If you don’t tip they will make your drink absolutely awful!!
Atmosphere: 1
Food: 2
Service: 1
Excellent coffee great staff friendly
Atmosphere: 5
Food: 5
Service: 5
Appreciated the gluten free options. The GF pumpkin, chocolate chip cookies are great!
Atmosphere: 5
Food: 5
Service: 5
I thought I was the only one here, but they really have this bad habit. I ordered by drive-thru, and they asked for a tip for a small late... I said no, and they charged me anyway, $6. It had a horrible taste, and it was like a personal lesson they tried to give me. It looks like it was meant to be that way. If you can avoid this place is highly recommended! There are some better places with good services 1 min from that place
Atmosphere: 1
Food: 1
Service: 1
Juice 'n Java is our favorite OG coffee spot in Provo. Good pricing, fantastic coffee (or a throat bomb if you're under the weather). Chris in the drive through always makes our day better and our dogs get just excited to pull up as we do.
Atmosphere: 5
Food: 5
Service: 5
Coffee was great! Amount of ice was kind of insane though plus verbally asking for a tip is a little awkward. Staff was super nice
Can’t sleep thinking bout the chaizen. Why do yall have the best chai I’ve ever had? I need a gallon bucket of it NOWWW
Asking me for a tip verbally and making me say what I wanna tip you out loud is absolutely insane I’m not coming back here till you change that “just put the fries in the bag” yall do too much
Service: 1
I had the dirty chai. It was quite tasty, no complaints 👍.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Was Excited to Try It — Left Feeling Disrespected
Tipping is practically demanded in the drive-thru, there’s usually no table service, minimal interaction, and you’re already paying full price for the drink often more than what it costs to make.
Tipping prompts can feel pressuring, especially when you’re just handed a drink through a window.
I know many coffee workers earn low base pay and rely on tips to make ends meet. I feel like if this is the case you need a higher paying job maybe a pushy car sales man.
If you’re treated rudely for not tipping, that’s actually unprofessional on the business’s part. Tips are supposed to be voluntary, a way to say “thank you” for good service not a condition for being treated with respect.
I see that the owner or manager replies to reviews by degrading or insulting customers and I got to say YIKES! that’s a major red flag for any business. 😬 it says a lot more about their professionalism (or lack of it) than about the reviewers themselves. We should make this a TIK TOK series and make this location FAMOUS ;) Insert Managers degrading, rude, insulting and incredibly unprofessional reply here ↓↓↓
Atmosphere: 1
Food: 1
Service: 1
If there is a little black haired girl with glasses DO NOT stop here she will mess up your drinks real bad if you don’t tip her and when you ask to get them fixed she will decline and just tell you that tips are really appreciated. After spending 25 dollars on a couple drinks the least they can do is make them taste like more than just water and cream. Very upset and will never be coming back to my go to spot.
Service: 1
Great vibe here. I was treated well. Thanks guys! 🫶🏼
Atmosphere: 5
Food: 5
Service: 5
I can’t speak for all the drinks, but I was a Karen and made a weird request (got an americano with Mexican chocolate mocha powder) and it was perfect! Plus, the girl working there was very sweet and gave me zero judgment for my strange order hahaha. Love that’s there’s a drive through with high quality coffee!
Food: 5
Service: 5
Love! The drive through was so quick and easy. I really appreciate all the details they gave me as a first timer. I can't wait to be back! Thanks for a great coffee and experience.
Atmosphere: 5
Food: 5
Service: 5
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