R&R BBQ

4801 N University Ave #490, Provo
(801) 281-5508

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I have really enjoyed the food at R&R for a while. It has gone down in quality after the Savory Fund acquired it, but it's still reasonably good.

What is not good anymore is their service/customer support! Which you might imagine would be easier/better under a large restaurant private equity company that can streamline those precesses. This has not been my experience.

When using their app I had a technical issue redeeming a reward....
We went here for date night. I’ve been to this location before which is why I gave it a 4 instead of a 3. The brisket before was better and not dry, this time was pretty dry, maybe because it was like 9pm when we ate, but I still would expect a little better from r and r all the way until they are closed. They were out of two of the meats my wife wanted but they did give us free drinks so that was nice of them. Guy that rang us up was also nice.
I've been here twice. The first time was great and I thought it was my new favorite BBQ place. The second time was really disappointing. We were hoping to bring my parents and family a nice dinner last Saturday after they helped watch our kids while we finished Christmas prep. My husband had wanted to go to a different BBQ place but I convinced him to get R&R because I liked it so much the first time. We ordered 2 family meals. The meat (turkey, pulled pork, brisket,...

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