Wendy's
$ • Fast Food, Burgers
Hours:
1066 S University Ave, Provo
(801) 377-1413
About Wendy's
Customers' Favorites
Wendy's Reviews
I will never go to this location again. They turned away a trucker and his two boys who waited in line to order. Not only did they do that they cut me off when I went to order my meal. The food was made incorrectly, they didn’t give the sauces and even the straws.
When I called to speak to the manager, the manager was oh it’s policy for customers safety not to have walk ups but there was zero note on the door at the time with there being a number to order which manager...read full review
Ratings
Menu
Hours
| Monday | 6AM - 12AM |
| Tuesday | 6AM - 12AM |
| Wednesday | 6:30AM - 6PM |
| Thursday | Closed |
| Friday | 6AM - 1AM |
| Saturday | 6AM - 1AM |
| Sunday | 7AM - 12AM |
Wendy's service may be delayed due to a small number of staff, but employees are generally acknowledged as friendly and attentive. Customers have noted that the staff listens well and gets orders right the first time, although there have been some slow moments, such as when a simple bag for fries took a minute to be brought out. The inside of the restaurant is clean and nicely maintained. Some customers mention that the chicken sandwich could be improved with additional toppings like onions and pickles, especially for the 6 spicy chicken sandwich, which can be ordered as a combo or alone. There have been concerns about health code compliance, as some employees have been scooping ice with cups instead of the designated scoop, and others have expressed frustration over staff not wearing gloves when preparing food, which raises food safety concerns. The mobile app has experienced downtime, making it difficult to redeem deals, but staff members are reported to be patient and understanding when these issues arise. On a positive note, customers have experienced extra food portions and kind service, making for a satisfying dining experience overall.