Arby's

420 E 400 S, Salt Lake City
(801) 532-4283

Recent Reviews

Jon Michael Mills

Man-I forgot how good these curly fries were! I haven't been to an Arby's in ages & was nearby. Clean dining area, friendly service. Food was pretty good - better than expected. Only (-) was it was a bit pricey. 5 Guys range.

Samuel Arriola

This place has not changed the decor since the nineties. The food has been great quality and is my favorite place gets my roast beef on. The staff has been kind and courteous when I have visited be it in the Drive-Thru or indoors.

Colton Middleton

I got the chicken bacon Swiss burger and got super sick the fallowing 2 days. I normally always get that but this time it tasted a little different or old but I didn’t think much of it not knowing I’ll be getting sick. We rely our health on these companies and they let me down. You don’t go to a food place expecting expired bad food. I’m good from arbys for a while and if I do decide to get it again it wouldn’t be from this place

Donald Berry

I’ve had enough of this restaurant. I can understand the occasional mishaps but it’s gotten beyond that point. if you go through the driver don’t expect to get what you ordered i.e. curly fries does not equal to jalapeño bites. Especially if you can’t stand curly fries.

Jade Foote

Ordered a chicken ranch sandwich and all I got was a chicken patty on a bun. By the time I noticed they had a really long line and wasn’t worth going through the head ache of re ordering. When ordering got asked what I would like to order. After telling them they sat there for about 2 minutes of silence just to have someone else to come in and take my order because the first person didn’t take my order. The service here is joke. I get places are low staffed but it shouldn’t be hard for someone to follow their own menus recipe.

Colleen McKnight

Waited for 10 minutes for our order at the window. Was slow business at the time. We only had two roast beef sandwich and chicken sandwich only not the meal.

Wendy B

In a time when real customer service is rare this location shines. We come often and are never let down. Daiton in particular went out of his way to correct an issue! Thanks guys! You rock.

Marcel Tremblay

Edit #1 - Not open at noon on a MondayEdit #2 - Changed from 1 to 3 stars because the owner responded so quickly to my review. I understand everyone is going through some staffing issues, but I'll keep the rating at 3 stars because I'm not going to call my Arby's location every time I visit. I come to this location a couple times a week and the "call my restaurant" option is not tenableEdit #3 - Changed back to 1 star because they haven't done something simple like update their hours in Google maps. I'm not sure how opening at 3pm works out better for them than being open during the lunch hour but at least update your hours in Google maps. I Just see streams of people drive through during the lunch hour and leave frustrated.Edit #4 - Updated hours but still not great, showed up at 11, supposedly opened at 10, no one at the drive thru, no one at the pickup window. Saw one person in the restaurant putting on an apronEdit#5 all good again

Becky Reddick

I love that place I used to work there when you go visit some friends had a great visit love their food specially their new hamburger y'all should try it

Garen Thompson

First off, the order was missing so much. No horsey sauce. We orders a few. No au jus with either French dip sandwich. Nor did they have the extra Swiss cheese. Which does cost extra. The Buffalo chicken sliders had ranch which was supposed to be removed was not and so unedible to the customer. And the fact that store closed early tonight, had to order from a different restaurant to eat tonight. That second meal cost 11.72 which I feel is owed to me for this mess up, on top of the fact that I spent 70.00 + on this restaurant. And no napkins added. Deeply disappointed and will inform others of this sloppy customer service. Also posted to grubhub.

Bill Asper

We ended up going to 2 Arby's restaurants for dinner tonight. We bypassed the closest one that is 2 miles away because they are frequently out of their menu items. The next closest one is 3 miles away.Pulling up at the drive through, they told us they were completely out of roast beef. (How does Arby's run out of roast beef???) This was a mild inconvenience because we were actually there to try out their new Wagyu Steakhouse burgers. But they said the hamburgers were "all frozen!". We thanked them and left without ordering.The next Arby's is 4 miles away. We called them first to verify they had "the meats," which they said did.We drove there and made our order in the drive through. They were extremely s-l-o-w but used their time wisely and made sure the order was accurate. We thanked them and didn't mind the extra time they took to be precise. We told them how awesome they are.The burgers were good. The buns were tough to bite through (believe it or not). The meat was dark brown on the outside and red but fully cooked on the inside, as expected.So, when Arby's says "We have the meats" be assured that they do, you just may not know which meats, or how much of them they actually have.

Scott Nelson

Funny situation. We got a kids meal that comes with fries, chicken nuggets with bbq sauce, and apple sauce... but when asked if we wanted any sauces, we said no... so, they put no sauces on the order... which meant no bbq sauce and no. apple. sauce. It really read no sauces on the receipt... so, no sauces is what we received. ;)Other than that, the typical sandwiches you'd expect and liquidity shakes... which they forgot the straws. It was lunch hour so things are fast. I just wish it would be nice to drink the shakes through a straw, rather than wait until it melted enough to drink it outright. And here I thought straws would be included by default?? ;)

Will Beatty

When they have food, it's good. I went through the drive through this week and the cashier said they were out of beef and couldn't make the sandwich I wanted.EDIT 1: Gave them another shot. How do you miss a whole top bun of the sandwich?Clearly they don't have the meats.

Jakob Reinhold

No complaints the drive through was fast and our food was exactly what we expected. I would definitely go back.

James Ehlers

I know Arby's is known for their meats, but me and my wife go here for the mozzarella sticks. They're phenomenal every time and feel classy and cheap all at the same time. If you don't want a full meal anywhere but just want to get out and grab a snack then I highly recommend this.

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