We didn't have a good experience the first time we came when they were newly opened. We decided to give it another chance. We found it was an excellent choice this time.
Brian
We had enjoyed the food and atmosphere on a previous visit, but this time both were lacking
Bill
The waiter was great made suggestions and explained the specials. My wife and best friend ordered the prime rib(special), when they brought the food my wife's dinner was a steak not the prime rib. They corrected it. The prime rib had no flavor and the size of the two were different. The baked potatoes were cold also. Both meals were hardly eaten. The drinks and appetizers were good, and again our waiter was great!
T
My husband and I liked nearly everything about this restaurant. The food was very delicious and the restaurant has a great atmosphere. However, I don't understand why the music has to be so loud that you cannot have a conversation with the person sitting next to you. I really enjoyed listening to music and going to concerts where it's loud, but this music was too loud for me and my husband to hear what the waitress was saying. I really enjoyed my time there and if I go back, I'll be sitting outside so the music from the DJ won't be an interruption to having any kind of conversation.
Garrett
Pretty good food. Although, there's ja loud DJ playing house music in the throughout the place. Hard to have a conversation and seems like a bizarre choice for an upscale restaurant.
Ljubi Jervis - Gonzalez
So good! Service was great, atmosphere was good. We went on a Friday and they had a live DJ, he played great music but his little too loud.
Menu was great! We had the bone marrow tacos, bread basket, sea bass and the whiskey ribs. Everything was amazing! The ribs were just okay. Fish wash so good! We will definitely go back and try different things off the menu!
It was a busy night Siri upfront door kept opening and closing, which made it a little chilly inside.
Cici Bouldin
Ryan was our waiter. He was outstanding and efficient. The food and service exceeded our expectations.
Matthew Just
I was visiting town for work and thought this sounded interesting. Waiter asked if I wanted water and I didn’t look as he filled my glass, as I was still looking at the menu. I was brought a bottle of water that ended up being 9 dollars!! It’s water! I ordered a two ingredient drink, an amaretto sour, and that was $17!! The food itself was fine, but that doesn’t make up for poor service and overpriced items. I just did my expense report and they overcharged me by $5. I called and left a message for the manager two days ago and have not heard back.
Chad Richardson
Had a great experience here!! Sammy was our server as well the bartender. Both the food and drinks were on point. Sammy can certainly point you in then right direction and may even have an off menu cocktail to enjoy. Will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Wendy Zeigler
Loved the drinks, the food and the service! The shrimp taquitos were amazing. Delicious steak and salad
This is a very unique restaurant. It's new, trendy, and in a nice and growing location. I had seen the restaurant featured on several Instagram pages of SLC food places and decided to come here when my friends were in town. Our drinks were pretty great. There's a variety available, and some great options for fans of Mezcal. For appetizers we ordered the bread basket (phenomenal bread), fried asparagus, and grilled artichokes. The asparagus was alright. I think the asparagus could have been cooked more prior to battering. The grilled artichokes were a disaster. Cooking artichokes can be hit and miss, and undercooking can be pretty dangerous as hard and undercooked artichoke can be prickly and even resemble wood if not cooked well enough. The artichokes here apparently have a process similar to brining, prior to grilling. However, the artichokes we received were still undercooked and were not just tough, but almost sharp (even the most inner pieces which should be most tender). We brought this to the attention of our server. A few minutes later, the manager came to our table and asked if everything was alright, all while essentially asking my friends and I if we knew how to eat an artichoke. The manager also asked if we were alright, and we said we'd just like to order entrees. Surprisingly, just seconds later, a freshly-cooked artichoke arrived at our table from the chef, who seemed annoyed. It wasn't discovered until later that this unwelcomed second artichoke was ordered by our server for a service recovery attempt, a very kind gesture. However, these transactions set the tone and made it evident that there's a lack of communication within the restaurant and that the manager and chef wanted to make it clear that we didn't know how to eat an artichoke. I ended up not ordering an entree, but my friends seemed to enjoy their shrimp salad and branzino entrees. At the end of the dinner, the manager returned with a happy and apologetic mood, and gave us a dessert. It was the butter cake with ice cream and was absolutely delicious. We truly appreciated the gesture. I had been reading on the Blind Rabbit website about the Thanksgiving buffet and the Facebook page said to call to make a reservation. I figured it would be easiest to ask my server about this at dinner. I asked about what food would be in the Thanksgiving buffet, and he had no idea. He said to make a reservation with the host, so I attempted to do so upon leaving the restaurant. I was told by the host to make a reservation online. To summarize the experience, there is a clear lack of communication between the social media team, management team, kitchen, servers, and hosts. There should be no reason why restaurant staff don't know the contents of a highly-advertised and sought-after Thanksgiving buffet. Additionally, the lack of customer service to tell a patron standing in the restaurant to make a reservation online is appalling, especially when the restaurant Facebook page says to call. The best part of the experience was the bread, and our server Andrew. I hope for the best interest in serving the Sugarhouse and greater Salt Lake restaurant patron community that the communication in this establishment improves.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Butter Cake Stack
Mallory Howard
Amazing food, service, and atmosphere. I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bone Marrow Tacos
Shelby Worthen
Carlos was a great server! He made us feel very welcome on our first visit and recommended some great dishes. The food here is delicious (I had the Ribeye Melt, best sandwich ever!) and the restaurant is beautiful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Basket
Cameron Norton
This was our first time in and it was awesome! Great food and service. Carlos was our server and he was outstanding and had some great recommendations for us. We left super full and happy.
We didn't have a good experience the first time we came when they were newly opened. We decided to give it another chance. We found it was an excellent choice this time.
We had enjoyed the food and atmosphere on a previous visit, but this time both were lacking
The waiter was great made suggestions and explained the specials. My wife and best friend ordered the prime rib(special), when they brought the food my wife's dinner was a steak not the prime rib. They corrected it. The prime rib had no flavor and the size of the two were different. The baked potatoes were cold also. Both meals were hardly eaten. The drinks and appetizers were good, and again our waiter was great!
My husband and I liked nearly everything about this restaurant. The food was very delicious and the restaurant has a great atmosphere. However, I don't understand why the music has to be so loud that you cannot have a conversation with the person sitting next to you. I really enjoyed listening to music and going to concerts where it's loud, but this music was too loud for me and my husband to hear what the waitress was saying. I really enjoyed my time there and if I go back, I'll be sitting outside so the music from the DJ won't be an interruption to having any kind of conversation.
Pretty good food. Although, there's ja loud DJ playing house music in the throughout the place. Hard to have a conversation and seems like a bizarre choice for an upscale restaurant.
So good! Service was great, atmosphere was good. We went on a Friday and they had a live DJ, he played great music but his little too loud. Menu was great! We had the bone marrow tacos, bread basket, sea bass and the whiskey ribs. Everything was amazing! The ribs were just okay. Fish wash so good! We will definitely go back and try different things off the menu! It was a busy night Siri upfront door kept opening and closing, which made it a little chilly inside.
Ryan was our waiter. He was outstanding and efficient. The food and service exceeded our expectations.
I was visiting town for work and thought this sounded interesting. Waiter asked if I wanted water and I didn’t look as he filled my glass, as I was still looking at the menu. I was brought a bottle of water that ended up being 9 dollars!! It’s water! I ordered a two ingredient drink, an amaretto sour, and that was $17!! The food itself was fine, but that doesn’t make up for poor service and overpriced items. I just did my expense report and they overcharged me by $5. I called and left a message for the manager two days ago and have not heard back.
Had a great experience here!! Sammy was our server as well the bartender. Both the food and drinks were on point. Sammy can certainly point you in then right direction and may even have an off menu cocktail to enjoy. Will be back for sure.
Atmosphere: 5
Food: 5
Service: 5
Loved the drinks, the food and the service! The shrimp taquitos were amazing. Delicious steak and salad
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Frankie was great!!!
Atmosphere: 5
Food: 5
Service: 5
This is a very unique restaurant. It's new, trendy, and in a nice and growing location. I had seen the restaurant featured on several Instagram pages of SLC food places and decided to come here when my friends were in town. Our drinks were pretty great. There's a variety available, and some great options for fans of Mezcal. For appetizers we ordered the bread basket (phenomenal bread), fried asparagus, and grilled artichokes. The asparagus was alright. I think the asparagus could have been cooked more prior to battering. The grilled artichokes were a disaster. Cooking artichokes can be hit and miss, and undercooking can be pretty dangerous as hard and undercooked artichoke can be prickly and even resemble wood if not cooked well enough. The artichokes here apparently have a process similar to brining, prior to grilling. However, the artichokes we received were still undercooked and were not just tough, but almost sharp (even the most inner pieces which should be most tender). We brought this to the attention of our server. A few minutes later, the manager came to our table and asked if everything was alright, all while essentially asking my friends and I if we knew how to eat an artichoke. The manager also asked if we were alright, and we said we'd just like to order entrees. Surprisingly, just seconds later, a freshly-cooked artichoke arrived at our table from the chef, who seemed annoyed. It wasn't discovered until later that this unwelcomed second artichoke was ordered by our server for a service recovery attempt, a very kind gesture. However, these transactions set the tone and made it evident that there's a lack of communication within the restaurant and that the manager and chef wanted to make it clear that we didn't know how to eat an artichoke. I ended up not ordering an entree, but my friends seemed to enjoy their shrimp salad and branzino entrees. At the end of the dinner, the manager returned with a happy and apologetic mood, and gave us a dessert. It was the butter cake with ice cream and was absolutely delicious. We truly appreciated the gesture. I had been reading on the Blind Rabbit website about the Thanksgiving buffet and the Facebook page said to call to make a reservation. I figured it would be easiest to ask my server about this at dinner. I asked about what food would be in the Thanksgiving buffet, and he had no idea. He said to make a reservation with the host, so I attempted to do so upon leaving the restaurant. I was told by the host to make a reservation online. To summarize the experience, there is a clear lack of communication between the social media team, management team, kitchen, servers, and hosts. There should be no reason why restaurant staff don't know the contents of a highly-advertised and sought-after Thanksgiving buffet. Additionally, the lack of customer service to tell a patron standing in the restaurant to make a reservation online is appalling, especially when the restaurant Facebook page says to call. The best part of the experience was the bread, and our server Andrew. I hope for the best interest in serving the Sugarhouse and greater Salt Lake restaurant patron community that the communication in this establishment improves.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Butter Cake Stack
Amazing food, service, and atmosphere. I'll definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bone Marrow Tacos
Carlos was a great server! He made us feel very welcome on our first visit and recommended some great dishes. The food here is delicious (I had the Ribeye Melt, best sandwich ever!) and the restaurant is beautiful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Basket
This was our first time in and it was awesome! Great food and service. Carlos was our server and he was outstanding and had some great recommendations for us. We left super full and happy.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bread Basket
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