Firehouse Subs Millcreek

Sincerely , don't buy sandwiches here. I bought 3 different type foot longs and they were bland with no sense of purpose but filling your stomach. It's disappointing.

Atmosphere: 2

Food: 1

Service: 3

placed an online order and paid but then never received the food. After reaching out I was told they would refund me, but 3 weeks later I haven't received a refund and can't even get a response from management.This store is a joke

Ordered two subs with not too many substitutions. They got both wrong and did not give a pickle. Shouldn’t have to check before we leave for to go order if they remembered to add olives and not put onions.

Atmosphere: 2

Food: 1

Service: 1

Their current Saturday deals are hard to beat! My favorite order is the brisket and cheese with BBQ sauce. Everytime I've had it, i regret ordering a larger size! Recently had the meatball sub and was worried it would be too messy but it was delicious and mess-free! One of my favorite sandwich spots

Atmosphere: 5

Food: 5

Service: 5

The customer service was good. The place was clean and the food tasted good however, it was nearly $18 for a half sandwich with a small fry and small fountain drink. The sandwich was very thin. There was no resemblance to the pictures on the menu. I feel cheated.

Atmosphere: 3

Food: 3

Service: 4

Firehouse subs in Mill Creek is awesome. They have delicious sandwiches are super quick and relatively affordable. If you’re looking for a sandwich in Murray, definitely stop here.

Atmosphere: 5

Food: 5

Service: 4

This is the 4th time in a row they have forgotten to include my potato chips. The last two times I managed to check the take-out bag before I left the restaurant, but I forgot this time and didn't notice until I got home. Seriously, four times in a row. My understanding is the chips aren't there for decorative purposes, they are supposed to be placed in bags when customers pay for them. Anyway, I frequent this place often cause I live close by, but I'm going to take a break for a while and see if they get it together. There are several other dining options nearby.

Food: 4

Service: 1

Food was wrong it took over 30 mins for 2 sandwiches and an order of fry’s.
Didn’t even look at the ticket for the food.
Got my name wrong.
Place was a mess.
Chip boxes everywhere.
Everyone in the place was waiting for food.
Door dash orders backed up our through the door.
They are definitely prioritizing DoorDash over the people in the place.
Luckily I don’t live near by so I don’t have to come back again.

Firehouse corp you need to get control of this location.
It seems all the recent reviews have been the same.

Atmosphere: 1

Food: 1

Service: 1

Not only do they not speak English, they don't acknowledge customers when they come in. Not just myself, but 3 others in the time I was there. Every one of us had to practically shout to get them to notice. If they want to speak spanish, they can do it off the clock. I won't be coming back to this location until English is spoken behind the counter.

Atmosphere: 1

Food: 3

Service: 1

PLEASE BRING BACK THE CAROLINA GOLD PLEASE PLEASE PLEASE

Atmosphere: 5

Food: 5

Service: 5

The counter space was filthy.
The service was horrendous.
Nobody behind the counter even spoke English.

The menu was the same and the food was great but this location specifically I would encourage people to avoid at all costs.
I had to repeat my order 4 times to the manager himself.
If your manager can't even do their job correctly, then nobody trained under that manager can't do theirs either.

Firehouse subs can do better.
This is by far the worst location I have ever visited and I will not ever be coming back

Atmosphere: 1

Food: 4

Service: 1

Firehouse Subs are consistently delicious.

Atmosphere: 5

Food: 5

Service: 5

When going to turn in a gift card. Terrible experience.... especially from a 1st responder..

Atmosphere: 1

Food: 1

Service: 1

Friendly staff and great subs

Atmosphere: 5

Food: 5

Service: 5

great subs. horrible horrible service. the two workers spent more time talking to each other than they did making the food and taking orders.
Edit: not only did I wait 30 minutes for my food, but they got my order wrong. What a waste of time and money.

Atmosphere: 2

Food: 4

Service: 1