Jimmy John's
605 E 400 S, Salt Lake City
(801) 466-7827
Recent Reviews
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This is the 3rd time I've order from this location. All three times ive orders a chicken sandwich with mainly veggies and hardly any chicken. The first time I sent the email with an image and a complaint. But never heard back from anyone. This was the 3rd and last time I will order from this location.
Food: 1
Service: 1
Clean sandwich joint, friendly staff, & great tasting food! Can't go wrong getting a bite to eat here.
Atmosphere: 5
Food: 5
Service: 5
val and amanda are very attentive and helpful! I enjoy coming to this restaurant because of the energy those two ladies give in the restaurant. I appreciate it and a lot of the other employees are top-notch. They are respectful clean and get things done. I love this sandwich place.
Atmosphere: 5
Food: 5
Service: 5
Pretty rude crew here. Often interrupts you while ordering in the drive thru. didn’t take my phone number for rewards, and they got my order wrong. the trifecta!
Atmosphere: 1
Food: 3
Service: 1
Today I had a really crappy day of customer service. First I was mansplained and upsaled at the Jiffy Lube, my order was lost and cancelled at Walmart and nobody wanted to take responsibility for it. Then I went to the Drive Through window at Jimmy John’s at 4th South in Salt Lake. Your drive through associate Brandy is a ray of freakin’ sunshine and unicorns! She is lovely and after the day I’ve of terrible customer service, Brandy needs a raise! Not only did she greet me so welcoming but she asked if I was a rewards member and thanked me, she asked if I would like a new item and said it was “the bomb” which made me laugh after she giggled too. She is great at what she does and I thank her for your outstanding customer service which is an art that is lost these days. Thank you Brandy for turning my day around!
Atmosphere: 5
Food: 5
Service: 5
Gave me the wrong order, fixed it immediately and were so kind about it. Made my hard day a little better!
Atmosphere: 5
Food: 5
Service: 5
I don’t know what’s worse- 1. The fact that if you park in the other lot your car gets booted, even if you’re there for a couple minutes. Extremely predatory, especially considering how the entrance to the lot is a bit confusing 2. The fact that the drive through lane is very skinny and any big cars risk getting scratched up 3. The girl at the drive thru was very rude, getting frustrated that she couldn’t hear my order because their intercom system is ancient
Atmosphere: 1
Food: 2
Service: 1
Manager is great! Had a short wait during a busy time, and gave us free desserts. Food was great! Definitely coming back!
Recommended dishes: Beach Club
Very small place, the employees don't greet you or say thank you for coming in. Good food though.
Atmosphere: 2
Food: 5
Service: 2
Asked and reminded them twice for cheese and avacado, got charged for it, and they still forgot it.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Freaky slow. Jimmy or John should come in and retrain the staff.
Atmosphere: 1
Food: 5
Service: 1
4 stars because the cookie was so small
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Chips, Turkey Tom
NOT “freaky fast” at all! 10 minute wait for 2 sandwiches with 7 workers??? Apparently only orders for delivery get any priority.
Food: 4
Service: 1
The last two times I’ve been and gotten a drink, they filled it up within 2 inches of the top with ice so I’m left with basically nothing but ice in there
just walked in, ordered an Italian night club and it wasn't what I ordered. manager fixed it tho
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