Jimmy John's

3891 W 5400 S, Kearns
(801) 969-1100

Recent Reviews

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Kenzie Scholes

Freaky fast? More like freaky slow🙄
There was a hair in my sandwich đŸ€ą

Food: 2

Service: 2

Riley Hanni

Shout out to Dan who is the friendliest and most thorough!

Atmosphere: 5

Food: 5

Service: 5

Neil Woller

The customer service at this location has been exceptional for me. The food is what you would expect from JJ.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club Lulu

T Miedke

Great place
. The employees are awesome

Atmosphere: 5

Food: 5

Service: 5

Ashlin Stephens

I have a severe gluten allergy and the staff working tonight were so amazing. They remade my sandwich and took precautions to make sure I didn’t get sick!! They were so kind about it and reassured me that it wasn’t a big deal to remake my sandwich!!

Atmosphere: 5

Food: 5

Service: 5

Lexi Quarry

As someone who has worked for both JJ franchises in Utah, I’m very saddened by my recent order at this JJ. I ordered a #7 very very plain (only oregano, salami , and onion) and never got onion. As someone who likes a plain sandwich, even with one thing missing, it ruined it for me :( I gave feedback on my order, and when I was reached out to, I was called Morgan?????? (My name is Lexi) as well as they got the issue wrong, showing me that they didn’t even care to read my feedback properly. On top of that, they put a reward on my app for something “special” that I will never order because I never have. :(

Atmosphere: 1

Food: 1

Service: 1

Stephanie Kaye

Thank you for being patient. Sorry that I had to cancel and re-order.

Food: 5

Service: 5

Jennifer Belt

I was really shocked with how Much Jimmy John’s quality of sandwiches have declined. I ordered a turkey Tom only to get the picture that I have attached. It didn’t have lettuce on it. It had a thin piece of turkey, a tomato and no lettuce. Then the customer service when I went in the door and asked if I could have the lettuce and then asked them if I could buy some extra turkey and cheese they charged me almost 3 dollars. I remember when Jimmy John’s used to take a lot of pride in their customer service and have a smiling face, and I was really disappointed in the level of quality they have now

Atmosphere: 4

Food: 2

Service: 1

Amy Sharp

Did a great job on my catering order. Fast and accurate.

Rhett Passey

Dan talked me into the Rewards app. Today, Cool dude, this is my favorite Jimmy in the valley. Much love y'all! Keep killing it!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Turkey Tom

A C

I asked for a chicken sandwich, and all i could taste was canned chicken. Horrible customer service.

Atmosphere: 2

Food: 1

Service: 1

Amberlynn Harris

Atmosphere was very off. I've been to this specific jimmy johns before but no time has been as uncomfortable. The worker that had served me had a very aggressive energy, he treated me descently when taking my order, but soon after I heard the same person bossing and yelling at the other workers behind the counter. Even after I got my sandwich. I didn't get his name, but I am quite concerned about the work environment at this specific jimmy johns. Enjoyed the food though. 👍

Atmosphere: 2

Food: 5

Service: 3

Recommended dishes: Giant 14 Bootlegger Club

Nicholas Mitchell

I strongly recommend not going to this location. The last 2 times I decided to go there they didn't honor their rewards. Call me cheap, I don't care but when I've earned a reward, I expect to be able to use it. Instead when I go to this location, they say I can use it, but by the time I get to the window, they change what was stated and ask me to pay full price or that they might let me use the reward but it'll only take off a dollar or 2 from the cost. I don't understand why this Jimmy Johns is the only location I've been to that does this. I assume it's the owner or staff. Regardless, if you want to order jimmy johns ans actually be able to use the rewards you've earned, then try a different location.

Atmosphere: 4

Food: 4

Service: 2

KvT

I usually love getting jimmy johns because it's a fast and easy way for me to get lunch for work. But today was not so great because I found a hair in my sandwhich :(

Cheryl Meyers

Oddly, the bread seemed tough and hard.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Spicy East Coast Italian, Club Lulu

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