I would leave ZERO stars if I could. I ordered pizza for delivery from this location on the 14th of March. The pizza was never delivered. I was charged for the pizza, tip and delivery fee. I went back and forth with customer service and always getting a busy dial tone at the storefront location for almost two hours. I still have not heard back from anyone at Pizza Hut about the situation. Please take your money to dominos or Marcos. Would absolutely not recommend. If I could get a response from anyone at Pizza Hut about getting my money back for never receiving the pizza I purchased that would be awesome.
Atmosphere: 1
Food: 1
Service: 1
Tirell Larose
Pizza hut is your run of the Mill Pizza place. This location is always a good choice. They have staff and employees that actually care about helping their customers. They are always friendly and fast. I really recommend Pizza Hut, this location.
Atmosphere: 5
Food: 5
Service: 5
teresa olpin
Do not order pizza from this location!!!!2300 East 3300 SouthWe ordered a pizza and never received it. We were on the phone with their “call center” and their local store for over an hour.The pizza was delivered by DoorDash to the WRONG address and left on the ground by a tree in mud and rain!!The two high school or young kids working at the store told us that they’d sent another order which was a lie. We never received notification that another pizza had been sent do we paid and never received anything!!!The two kids told me that lie after driving to the store to tell them we never received our pizza. The two employees- I believe the only employees working, were out back smoking by dumpsters when I arrived and there was another customer patiently waiting at the front counter while they were outback smoking which would explain why our calls were usually disconnected after ringing forever.We called Pizza Hut to report that the pizza was really never delivered about 5 times, Each time the call would be disconnected and we were never able to speak to anyone.The night ended with a no resolution from either DoorDash (who Pizza Hut is contracting with to deliver a lot of their pizza) or all of them at this location.Do not order from this Pizza Hut. It was the most dysfunctional and irritating experience I’ll ever have ordering anything!!
Atmosphere: 1
Food: 1
Service: 1
Christian Garcia
Pretty good
Atmosphere: 5
Food: 5
Service: 5
Dixie Peterson
Do not order direct through Pizza Hut. They will hire DoorDash to deliver and when they simply DON’T there will be no action taken. Just order through DoorDash because at least they would make it right.
Demonslayer456
The food was well prepared. It looked like the picture (which doesn't usually happen at fast-food places). The person who gave us our order was cheerful and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Brian Goossen
I ordered a pizza the other day and the delivery driver left it in the snow! No knock. No doorbell. No putting it on the doorstep that was free of snow. I called this location and after being on hold was told I’d get a credit. Credit never came.
Atmosphere: 1
Food: 4
Service: 1
corrine allred
the first thing i hear walking in is some teenage girl getting upset and being very rude to a doordasher. she didn’t greet me. didn’t ask if i was ready to order. she just complained and sat there. i waited about 20 minutes before leaving. the atmosphere and service was very bad. dominoes up the street was a way better experience!
Atmosphere: 1
Food: 1
Service: 1
Jacob Lisonbee
Went to go pick up my order and nobody was there.
Mina Johnson
I ordered on the app and wasn't disappointed in the quality of the food.
For a Pizza Hut this was 5/5. Some of the better pizza I’ve had from a chain in a while.
Kayla Eschenbacher
3 of 3 orders incorrect. One was just downright not even made but I was updated that it was on its way and even delivered, but didn’t receive anything. Two were completely the wrong orders. Was told that even though I paid for delivery, I would have to come pick it up without a refund for delivery fees. Apparently they “don’t have a way to contact the delivery people” so you just have to deal with paying for something without getting anything in return. I didn’t realize Pizza Hut needed donations. It’s ridiculous.
Peter N.
I was pleasantly surprised with my delivery experience with this location. I had a emotionally draining day that resulted in the dinner I was planning on making not working out. Decided to order delivery as a last resort. The pizza came quickly, was hot, and looked like it came from their advertising pictures. After a long day where I wasn't able to take care of myself the way I needed, it was just what I needed. Fast, affordable, and friendly service. I don't normally order pizza from chain restaurants, but this exceeded my expectations.
B H
Pizza was hot & fresh. Wings were tasty. Definitely going to be Pizza Hut over Papa Johns
Brent Hendrickson
Pizza was hot & fresh. Wings were tasty. Definitely going to be Pizza Hut over Papa Johns
I would leave ZERO stars if I could. I ordered pizza for delivery from this location on the 14th of March. The pizza was never delivered. I was charged for the pizza, tip and delivery fee. I went back and forth with customer service and always getting a busy dial tone at the storefront location for almost two hours. I still have not heard back from anyone at Pizza Hut about the situation. Please take your money to dominos or Marcos. Would absolutely not recommend. If I could get a response from anyone at Pizza Hut about getting my money back for never receiving the pizza I purchased that would be awesome.
Atmosphere: 1
Food: 1
Service: 1
Pizza hut is your run of the Mill Pizza place. This location is always a good choice. They have staff and employees that actually care about helping their customers. They are always friendly and fast. I really recommend Pizza Hut, this location.
Atmosphere: 5
Food: 5
Service: 5
Do not order pizza from this location!!!!2300 East 3300 SouthWe ordered a pizza and never received it. We were on the phone with their “call center” and their local store for over an hour.The pizza was delivered by DoorDash to the WRONG address and left on the ground by a tree in mud and rain!!The two high school or young kids working at the store told us that they’d sent another order which was a lie. We never received notification that another pizza had been sent do we paid and never received anything!!!The two kids told me that lie after driving to the store to tell them we never received our pizza. The two employees- I believe the only employees working, were out back smoking by dumpsters when I arrived and there was another customer patiently waiting at the front counter while they were outback smoking which would explain why our calls were usually disconnected after ringing forever.We called Pizza Hut to report that the pizza was really never delivered about 5 times, Each time the call would be disconnected and we were never able to speak to anyone.The night ended with a no resolution from either DoorDash (who Pizza Hut is contracting with to deliver a lot of their pizza) or all of them at this location.Do not order from this Pizza Hut. It was the most dysfunctional and irritating experience I’ll ever have ordering anything!!
Atmosphere: 1
Food: 1
Service: 1
Pretty good
Atmosphere: 5
Food: 5
Service: 5
Do not order direct through Pizza Hut. They will hire DoorDash to deliver and when they simply DON’T there will be no action taken. Just order through DoorDash because at least they would make it right.
The food was well prepared. It looked like the picture (which doesn't usually happen at fast-food places). The person who gave us our order was cheerful and helpful.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
I ordered a pizza the other day and the delivery driver left it in the snow! No knock. No doorbell. No putting it on the doorstep that was free of snow. I called this location and after being on hold was told I’d get a credit. Credit never came.
Atmosphere: 1
Food: 4
Service: 1
the first thing i hear walking in is some teenage girl getting upset and being very rude to a doordasher. she didn’t greet me. didn’t ask if i was ready to order. she just complained and sat there. i waited about 20 minutes before leaving. the atmosphere and service was very bad. dominoes up the street was a way better experience!
Atmosphere: 1
Food: 1
Service: 1
Went to go pick up my order and nobody was there.
I ordered on the app and wasn't disappointed in the quality of the food.
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Restaurantji Recommends
For a Pizza Hut this was 5/5. Some of the better pizza I’ve had from a chain in a while.
3 of 3 orders incorrect. One was just downright not even made but I was updated that it was on its way and even delivered, but didn’t receive anything. Two were completely the wrong orders. Was told that even though I paid for delivery, I would have to come pick it up without a refund for delivery fees. Apparently they “don’t have a way to contact the delivery people” so you just have to deal with paying for something without getting anything in return. I didn’t realize Pizza Hut needed donations. It’s ridiculous.
I was pleasantly surprised with my delivery experience with this location. I had a emotionally draining day that resulted in the dinner I was planning on making not working out. Decided to order delivery as a last resort. The pizza came quickly, was hot, and looked like it came from their advertising pictures. After a long day where I wasn't able to take care of myself the way I needed, it was just what I needed. Fast, affordable, and friendly service. I don't normally order pizza from chain restaurants, but this exceeded my expectations.
Pizza was hot & fresh. Wings were tasty. Definitely going to be Pizza Hut over Papa Johns
Pizza was hot & fresh. Wings were tasty. Definitely going to be Pizza Hut over Papa Johns