Pizza Hut
3390 S 5600 W, West Valley City
(801) 965-1919
Recent Reviews
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I placed a phone order today with Jasper. She was amazing. I had made up my own pizzas. Lots of little details. I could not keep up with her. When I picked up my order, she made everything so simple. I wanted to add sauces. Once again she was fast, efficient, and friendly. Go to the 56th south Pizza Hut. Hopefully she will be there to take care of your order.
Atmosphere: 5
Food: 5
Service: 5
Ugly costumer service , I order online and my order got cancelled because didn’t have a driver and the store didn’t call I had people waiting for the food I called and the store said they will be delivering and still didn’t arrive, bad communication
Service: 1
Ordered through the Pizza Hut App, then got a text that door dash would deliver. Dasher left it at the door and it’s the wrong order, has the wrong name and wrong address on ticket. Not to mention my ticket was way more $$$. Never could get the store to answer the phone to get it sorted out.
Will give u wrong order
Service: 1
When I walked in a Guy was making the pizza with no gloves. I couldn't bring myself to order something.
Atmosphere: 2
Food: 2
Service: 2
Order pizza came in to pick up didn’t call me to let me know was out of pan pizza wasted gas coming here didn’t do nothing to compensate don’t know if would come back again
Atmosphere: 1
Food: 1
Service: 1
Update: they did fix the order thank you! Idk where tf these ppl learned to make pizza. Just waisted $50 for this trash!!! XL New York pizza with EXTRA CHEESE EXTRA PEPPERONI EXTRA PEPPERONI EXTRA PEPPERONI!!!!
Instead got this brick of bs with 3 pieces of pepperoni on a XL slice it's cold and there's 90% bread and 2% cheese
Food: 2
Service: 5
Ordered delivery through app. Food was made right and arrived hot. No missing items. They utilize door dash for drivers.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Pepperoni Pizza, Breadsticks, Marinara
Ordered online through PIZZA HUT and received a text message stating that DoorDash would deliver my order, which I was confused about. If I wanted my food purposely screwed up, I would have order from DoorDash instead. I've never had a good experience using DoorDash, and this proves why. The driver went into the wrong neighborhood, and wouldn't answer his phone, so I had to walk half a block to find him and my food. Upon handing over the food, I noticed items were missing, I asked about it and he barely spoke English and didn't understand what I was trying to say. So I decided to call the actual store in hopes to talk to someone about a refund for the missing items. I called 4 times and couldn't get through to anyone. The call would end in the middle of the automated voice service, every time. So I just gave up. Very disappointed in the service of both Pizza Hut and DoorDash, and I hope someone figures it out before more people lose their money.
Food: 2
Service: 1
Not good at all. Poor service and food !!!
Atmosphere: 3
Food: 1
Service: 1
Recommended dishes: Pepperoni Pizza
Restaurantji Recommends
I ordered some pizzas and they were literally TINY, I also ordered some drinks which were not delivered. The deliveryman said he didn't know anything, according to him he couldn't even contact the office. So we tried to call ourselves but there was no way, the call center kept throwing us out of the call. A real SHAME!!! I don't recommend it, think twice before ordering here.
Atmosphere: 1
Food: 1
Service: 1
Worse pizzas I have ever had. Hawaiian, and supreme. Dry hard vert little cheese. Had to talk to a hard to understand lady. VERY BAD EXPERIENCE. YOU SHOULD BE ASHAMED TO SERVE THIS TO ANYONE. 5600 WEST ALMOST 3500 SOUTH.
Food: 1
Service: 3
My pizza has been ready for over 18 mins and I’ve been waiting for 13 inside the store without any help I’ve asked multiple times if I could get help and I got ignored until I got mad and raised my voice. Horrible service
Atmosphere: 1
Food: 1
Service: 1
Great pizza, no issues
Atmosphere: 3
Food: 5
Service: 5
How do you see this and decide it’s good enough to box up and send out? Shows a complete lack of caring by the employees.The pizza and cheese sticks are made with the lack of care and it shows.
Food: 1
Service: 1
Recommended dishes: Cheese Sticks
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