Soup Kitchen Redwood Road

Excellent all the way around

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Soup, Bread Sticks, Chicken Noodle

The new manager at redwood road is awful. Honestly I don’t know who in there right mind would make her a manager. She was completely rude to my co worker and I. Snapped us like we were dogs trying to take our order and when I had a simple question about the soup she would just look at me like I was stupid. We have been coming in to soup forever and we have never had bad service from the girls working there. Bring back the your old crew! They are why we would even go in there for lunch, those ladies were always sweet,funny, and organized and now this place seems to just be going down hill.

Atmosphere: 1

Food: 1

Service: 1

They were out of bread sticks and the soup was only warm. Best hot ham and cheese around!! Felt slightly over priced.

Atmosphere: 4

Food: 3

Service: 5

I came in today and I got yelled at for pointing at a bowl I wanted , when a man who came in speaking Spanish couldn’t understand her the lady yelled at him . So disrespectful and so rude to everyone who walked in , she was super rude to door dash drivers also . Yelling at them telling them she didn’t have the order and telling them he doesn’t speak English so she could not talk to him , I love the food and the little lady but that one lady complains the whole time about her doing her job

Atmosphere: 1

Food: 5

Service: 1

Loved the ladies.. great food and service.. we go there a few times a month

I’ve been coming to The Soup Kitchen for well over 6 months now, it’s super close to my job, has some of the best chicken noodle soup I’ve ever had in my LIFE. The sandwiches are good!
It’s all honest food, definitely Mom and Pop shop vibes and it feels good supporting locally. The staff there is normally pretty friendly, there’s an older lady who is normally making the food or working the register, bless her heart she’s the sweetest and has never let me down or made me feel anything but welcome.
Last Friday, April 12th, 2025 around 11:50
I had come in to pick up an online order like I’d done so many different times before but this time it was for my whole team at work, thus it needed to be written off as a business expense.
I realized after I had picked up the food I did not get an itemized receipt with the total on it.
I drove back during my 30 minute lunch break to hopefully just grab a quick receipt.
I patiently waited in the long line only to be greeted by a slightly annoyed middle aged woman, who, once I had asked for what I needed (an itemized receipt), said she couldn’t do that for me, the older woman had come to show her how it was done, from there it escalated very quickly,
The middle aged woman immediately began saying that she would be written up because of me because her till would be off ???
I tried to apologize and told her maybe their policy should be changed because I’ve never heard of a situation like this having worked in food service and customer service in general for years.
She was severely unprofessional and had a rude tone, she asked me to “step out of line so she could help everyone else who only had a 30 min lunch” to which I responded I only had a 30 min lunch and had just spent over 20 minutes there dealing with her sour attitude for something that was a very simple ask.
She talked down to me and when I questioned why she was being so rude she replied with “I don’t understand what you’re not getting”.
She also showed me the wrong order and tried to tell me it was mine and then when she finally handed me my the receipt it was in the pettiest way possible.
I have been scorned and my feelings deeply hurt. I’m not sure what that lady was going through but as a loyal customer who has never done anything but spoken highly of this establishment, I can say I will not be returning for a long while.

This place hits the spot every time we have been coming here for a long time and it's all good food.

Great service & food, no frills dining

Two of the ladies were very nice and sweet. But the lady with purple hair was really rude and seemed put out when we showed up to get food.

Absolutely a gem of a place ! Great food and service!

They make you feel at home here. Food is great.

The food is amazing and reasonably priced. The service and staff are awesome, the ladies stood and talked with us while we waited for our food to be finished. The inside of the restaurant is quaint and reminds me of a mom & pop diner, however, the outside is a bit sketchy.
10/10 recommend to anybody looking for a good sized tasty sandwich and hot soup!

Food is amazing!!!

Great food, great service

I love everything about this place!

Atmosphere: 5

Food: 5

Service: 5