Subway sandwich I just ordered was very filling unfortunately they forgot to cut it my sandwich was supreme footlong it was good better than Jimmy John's and cheaper to
Atmosphere: 2
Food: 2
Service: 2
Robert Burrows
Very plain and old design, location really needs a remodel, it is also hard to find and for any future people needing to find this location, it is inside st marks hospital and you enter from the south side of the hospital about midway down at the main entrance(not ER entrance). They were out of most items and only one bread type… however the gentleman working was great and gave us a couple laughs. Food we got was good however cucumber tasted a bit off, still wouldn’t say avoid this location however be careful going to this location.
Atmosphere: 3
Food: 4
Service: 4
HOTELMASTER88
Went to the subway on 3197 s redwood rd Ordered 3 sandwiches thr meat stank so bad on one of the sandwiches tried the ham turned my stomach and for him both his sandwiches he tried the other one and got so sick someone needs to investigate what this place is doing wrong, tried to call but they don't answer there phones for anything this is the second time went here and they make us all sick won't be a 3rd time wasted 32.00 on rotten meats and food still recovering as we speak.
Maeg Muhlestein
The man taking my order was very short and rude. Did not say a word to me the whole time, even to ask what kind of bread, toppings, or anything I needed. I wasn't sure if he was ready to do the toppings yet because another worker was already helping a customer there so I waited a second until the other man was almost done and when I started saying which toppings, he said, "I'm waiting on you" in a very demeaning tone
Atmosphere: 1
Food: 4
Service: 1
Barrett MechGeniX
This subway usally have a long wait ⏲️ and the few employees they have seem ro be unsure, poorly trained and ? SLOW! Aside from that it is a typical Subway. Good subs, just as they all are. I have seen cleaner places that are kept up better, but all in all it is presentable and the atmosphere is nothing you'd get alarmed ⏰️ over. Management/owners need to remember- FAST FOOD NOT FINE DINNING! It is a sandwich in a plastic not a romantic candlelight dinner where you enjoying a glass of chardonnay, small talk and the company of another for the whole evening.We have witnessed several times people leaving, both from inside and the ? drive-thru because it was taking so long to get waited on with only or 3 people ahead of them. We have, ourselves, just drove on by if it looked like there was more than 1 or 2 people waiting. They really need to get their employee fixed real soon.This is MANAGEMENTS fault not the overwhelmed worker or two they may have. Also their store hours are hit and miss, you never know if they will be open for business when you get their. I am making the presumption that their single employee didn't show up for work (or something to that affect).If you know Subway then you know this one.The ChiVi ? seemed to have had an impact on the availability of certain menu items ? but that is getting better as the ?? ChiVi is not having the major impact it once had so that isn't the issue it was. Coincidentally they changed one of their vendors that supplied their ? meats and that may not have helped anything (speculation).Best thing I can say is we eat there on a regular basis, if we can get waited on, so that says something positive. Hmmm, I wonder if they will sell just a loaf of their bread they make, it is very good? !Hire some competent emoyees, a painting contractor and cleaning crew and spiffy up the outside, drive-thru and parking area!!!Kid-friendliness: Might consider keeping younger children close or holding there hand to and from the parking area. The long narrow driveways could make stepping in front of a ? car a bit easier than normal and no room for a driver to take evasive maneuvers to avoid someone.Parking: No front or side parking, you have to park in the back and walk around. Their propert is long and narrow. Because you must park in the rear you notice the store is a bit run down, dated and unkempt. That is something they should remedy. A little paint, tidy up and elbow grease would go a long way in making a better impression. Who wants to sit in a long, ? slow line looking at a mess?Wheelchair accessibility: Not the greatest but doable with persistence.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cold Cut Combo, Coca
Skye Bithell
Good place to eat not very busy
Atmosphere: 4
Food: 4
Service: 4
Evan
The new younger guy they just hired is way better.Very pleased with the quality and quick service. Good Work.
Atmosphere: 5
Food: 5
Service: 5
Brandon Peace
The service here was great, but had a terrible experience with Subway app. The app is a piece of crap, and apparently deliveries are just as inconsistent as everywhere else. Inside the store the manager was very nice and accommodating when my wife came in to have our missed delivered order made again. Sounded like a number of other customers also called because their orders were delivered incorrectly after probably being made correctly. Everything we brought home was great. Never had a chance to taste the delivery because the driver was an idiot and gave us somebody else's order.
Atmosphere: 5
Food: 5
Service: 5
Morena Ruiz
On 12/30 at 5:42 pm I called this location to cancel my order. It never stated you were located in st marks hospital until I couldn't find the location and called. I spoke to EVAN who said he was not trained on refunds from orders online and said " he tried calling his boss two times but he wouldn't answer". He pretty much said to call back. I told him I was going to keep calling until I got my money back because I called before it was made. He now refuses to answer the phone and my order said it was picked up. I want cameras pulled and everything, ain't nobody pick up my order. I need my money back or I will dispute the charge. This was not a little charge.
lackhand
Waited 20 minutes, nobody ever came to take my order. Not the first time, but it will be the last. Don’t bother calling management, it rings to the restaurant, and will be answered by the employee who is actively not helping you. Unbelievable. I don’t even like Subway, the only reason to go here is that it’s maybe a little better than hospital food (this location is in St. Marks hospital).
I placed an online order for delivery and it came short a sandwich I tried to call several times and no one answered. I then contacted the corporate office and three days later no response. To make things even worse the two sandwiches we got were so disgusting we threw them out. This is the worst Subway I have ever been to.
Dominic Martinez
Needs 1 more person helping out. Other than that it's Subway. Can't go wrong. So glad they brought back the roast beef.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Jessica Ellsworth
Fast service. Good sandwich
Rod Bischoff
Not fresh. No shredded cheese.
Troy Archer
I love subway. Not sure why they get such bad reviews. I’ll keep eating there.
Subway sandwich I just ordered was very filling unfortunately they forgot to cut it my sandwich was supreme footlong it was good better than Jimmy John's and cheaper to
Atmosphere: 2
Food: 2
Service: 2
Very plain and old design, location really needs a remodel, it is also hard to find and for any future people needing to find this location, it is inside st marks hospital and you enter from the south side of the hospital about midway down at the main entrance(not ER entrance). They were out of most items and only one bread type… however the gentleman working was great and gave us a couple laughs. Food we got was good however cucumber tasted a bit off, still wouldn’t say avoid this location however be careful going to this location.
Atmosphere: 3
Food: 4
Service: 4
Went to the subway on 3197 s redwood rd Ordered 3 sandwiches thr meat stank so bad on one of the sandwiches tried the ham turned my stomach and for him both his sandwiches he tried the other one and got so sick someone needs to investigate what this place is doing wrong, tried to call but they don't answer there phones for anything this is the second time went here and they make us all sick won't be a 3rd time wasted 32.00 on rotten meats and food still recovering as we speak.
The man taking my order was very short and rude. Did not say a word to me the whole time, even to ask what kind of bread, toppings, or anything I needed. I wasn't sure if he was ready to do the toppings yet because another worker was already helping a customer there so I waited a second until the other man was almost done and when I started saying which toppings, he said, "I'm waiting on you" in a very demeaning tone
Atmosphere: 1
Food: 4
Service: 1
This subway usally have a long wait ⏲️ and the few employees they have seem ro be unsure, poorly trained and ? SLOW! Aside from that it is a typical Subway. Good subs, just as they all are. I have seen cleaner places that are kept up better, but all in all it is presentable and the atmosphere is nothing you'd get alarmed ⏰️ over. Management/owners need to remember- FAST FOOD NOT FINE DINNING! It is a sandwich in a plastic not a romantic candlelight dinner where you enjoying a glass of chardonnay, small talk and the company of another for the whole evening.We have witnessed several times people leaving, both from inside and the ? drive-thru because it was taking so long to get waited on with only or 3 people ahead of them. We have, ourselves, just drove on by if it looked like there was more than 1 or 2 people waiting. They really need to get their employee fixed real soon.This is MANAGEMENTS fault not the overwhelmed worker or two they may have. Also their store hours are hit and miss, you never know if they will be open for business when you get their. I am making the presumption that their single employee didn't show up for work (or something to that affect).If you know Subway then you know this one.The ChiVi ? seemed to have had an impact on the availability of certain menu items ? but that is getting better as the ?? ChiVi is not having the major impact it once had so that isn't the issue it was. Coincidentally they changed one of their vendors that supplied their ? meats and that may not have helped anything (speculation).Best thing I can say is we eat there on a regular basis, if we can get waited on, so that says something positive. Hmmm, I wonder if they will sell just a loaf of their bread they make, it is very good? !Hire some competent emoyees, a painting contractor and cleaning crew and spiffy up the outside, drive-thru and parking area!!!Kid-friendliness: Might consider keeping younger children close or holding there hand to and from the parking area. The long narrow driveways could make stepping in front of a ? car a bit easier than normal and no room for a driver to take evasive maneuvers to avoid someone.Parking: No front or side parking, you have to park in the back and walk around. Their propert is long and narrow. Because you must park in the rear you notice the store is a bit run down, dated and unkempt. That is something they should remedy. A little paint, tidy up and elbow grease would go a long way in making a better impression. Who wants to sit in a long, ? slow line looking at a mess?Wheelchair accessibility: Not the greatest but doable with persistence.
Atmosphere: 3
Food: 5
Service: 3
Recommended dishes: Cold Cut Combo, Coca
Good place to eat not very busy
Atmosphere: 4
Food: 4
Service: 4
The new younger guy they just hired is way better.Very pleased with the quality and quick service. Good Work.
Atmosphere: 5
Food: 5
Service: 5
The service here was great, but had a terrible experience with Subway app. The app is a piece of crap, and apparently deliveries are just as inconsistent as everywhere else. Inside the store the manager was very nice and accommodating when my wife came in to have our missed delivered order made again. Sounded like a number of other customers also called because their orders were delivered incorrectly after probably being made correctly. Everything we brought home was great. Never had a chance to taste the delivery because the driver was an idiot and gave us somebody else's order.
Atmosphere: 5
Food: 5
Service: 5
On 12/30 at 5:42 pm I called this location to cancel my order. It never stated you were located in st marks hospital until I couldn't find the location and called. I spoke to EVAN who said he was not trained on refunds from orders online and said " he tried calling his boss two times but he wouldn't answer". He pretty much said to call back. I told him I was going to keep calling until I got my money back because I called before it was made. He now refuses to answer the phone and my order said it was picked up. I want cameras pulled and everything, ain't nobody pick up my order. I need my money back or I will dispute the charge. This was not a little charge.
Waited 20 minutes, nobody ever came to take my order. Not the first time, but it will be the last. Don’t bother calling management, it rings to the restaurant, and will be answered by the employee who is actively not helping you. Unbelievable. I don’t even like Subway, the only reason to go here is that it’s maybe a little better than hospital food (this location is in St. Marks hospital).
Restaurantji Recommends
I placed an online order for delivery and it came short a sandwich I tried to call several times and no one answered. I then contacted the corporate office and three days later no response. To make things even worse the two sandwiches we got were so disgusting we threw them out. This is the worst Subway I have ever been to.
Needs 1 more person helping out. Other than that it's Subway. Can't go wrong. So glad they brought back the roast beef.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Sandwich
Fast service. Good sandwich
Not fresh. No shredded cheese.
I love subway. Not sure why they get such bad reviews. I’ll keep eating there.