One of the worse food experiences of my life, do NOT eat here. If you do good luck
Atmosphere: 1
Food: 1
Service: 1
Luis Moran
We’ve been regular customers at this location for a while now. On our recent visit, we ordered four combos of the 10 classic wings. Unfortunately, we discovered that the ice maker on the soda dispenser was down, and the drinks were warm not even slightly cold.
Since we had traveled quite a distance, we were planning to dine in and enjoy a hot meal. I asked if we could substitute the fountain drinks with a cold 2-liter bottle of soda instead, but the young lady helping us said that wasn’t possible. I then asked if we could receive a small discount on the combos, and I would purchase the 2-liter myself. Again, she said no and only offered bottled water as an alternative.
As a business owner myself, I always try to see things from both the customer and business perspective. From a cost standpoint, how much does a 2-liter truly affect the bottom line? Is $4 really worth disappointing four loyal customers?
Just something to consider. I’m sharing this feedback in hopes it helps the store improve its service and better understand the value of returning customers because they’re the ones who keep the doors open.
Atmosphere: 1
Food: 1
Service: 1
T B
They follow my order instructions and I get what I ask for, the tenders seem to have gone a little downhill recently and come very greasy.
Atmosphere: 3
Food: 4
Service: 5
Sandra Virtue
My second attempt at WingStop, this time in Utah, solidified my decision to steer clear of this chain for good after a string of disappointing experiences. I had hoped the Utah location would redeem the brand after a traumatic first visit in California, where I was shockingly assaulted by the cashier. Unfortunately, this experience wasn’t much better. The service was abysmal. The girl at the register was blatantly rude, radiating annoyance, which set a sour tone. Our food took an eternity to arrive, and when it finally did, it was a letdown. The wings were a bizarre mix of dry, old, and undercooked, making them nearly inedible, and we left most of them untouched. The fries were marginally better but still undercooked and lackluster. The food quality was so poor that it felt like a waste of time and money. After two strikes, California’s aggression and Utah’s apathy. I’m done with WingStop for good.
Atmosphere: 1
Food: 1
Service: 1
Beth Perkins
Chicken was not freshly cooked. It could have been so good, and it was a huge disappointment.
Atmosphere: 1
Food: 1
Service: 1
Zyaire' Reid-Bauistia 3rd
I went here to eat while I was in town for work for 3 weeks. An I could not be anymore unhappy. Food was pricy an when they shorted me wings the argued with me. Fries were cold an they told me if I didn't like it I could leave. Spent over $70 dollars on food to sit in a restaurant where I had to clean my own table an then deal with bad customer service an bad food. There were 4 others places in the area I could of ate at. I will never go to another wing stop again ever. I would give zero stars if I could. Worst experience for dining I've ever had.
Atmosphere: 1
Food: 1
Service: 1
Scott McFarland
Pretty disappointing experience at wingstop on highland tonight.
We love wings and have enjoyed wingstop the most. We order there regularly and have had good experiences. We ordered online for a pickup and found our wings to be barely sauced and short 2 wings.
When I say barely sauced, I mean so little sauce that 6 or 7 of our wings had almost none (dressed them with Frank's red hot sauce) and the paper liner had almost no sauce from the wings that were sitting on them. The wings that had any sauce on them weren't wet, only colored.
From a quality standpoint, saucesless and missing wings when that's the whole business feels lazy. Will order extra wet and double check my order before leaving next time.
Tommy Lien
I gave this establishment 2 try’s not just one but 2. First time I asked for boneless wings. I got boned wings strike one!!!! The second time I went I ordered corn. Can you guess what NO CORN. I’m not sure how hard it is to follow an order very unprofessional my girl is now sad I refuse to spend money at wingstop Buffalo Wild Wings is far superior they at least get the orders right
Atmosphere: 1
Food: 3
Service: 1
Lindera Johnson
The staff were very nice , service was fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries
Terry Anderson
Really good value. Especially in Mondays and Tuesdays. Elizabeth at the counter was very nice and customer friendly
Cassandra was the nicest person I could have asked for. So sweet and such a great smile. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
Corinne Zollinger
You better count your days wingstop. I ordered delivery and instead of making my order they gave my driver an order that had been sitting there for 3 HOURS!!! Not only did they give me the wrong food, they gave me food that had been sitting there all day. This is the second time this has happened at this location and I’m doneeee
Atmosphere: 1
Food: 1
Service: 1
JESUS ALBERTO BRAVO CRUZ
It's horrible that the workers of this establishment give more importance to their phones than to answer orders. How can it take them almost 25 minutes to deliver an order when there are no customers to attend to?
Atmosphere: 1
Food: 1
Service: 1
Samuel Jennings
They get the order right about a third of the time. Get your wings elsewhere
Dan Bates
Just a fun chill atmosphere. Nothing fancy but fun. TVs going and serve yourself pretty much. Great place though.
One of the worse food experiences of my life, do NOT eat here. If you do good luck
Atmosphere: 1
Food: 1
Service: 1
We’ve been regular customers at this location for a while now. On our recent visit, we ordered four combos of the 10 classic wings. Unfortunately, we discovered that the ice maker on the soda dispenser was down, and the drinks were warm not even slightly cold.
Since we had traveled quite a distance, we were planning to dine in and enjoy a hot meal. I asked if we could substitute the fountain drinks with a cold 2-liter bottle of soda instead, but the young lady helping us said that wasn’t possible. I then asked if we could receive a small discount on the combos, and I would purchase the 2-liter myself. Again, she said no and only offered bottled water as an alternative.
As a business owner myself, I always try to see things from both the customer and business perspective. From a cost standpoint, how much does a 2-liter truly affect the bottom line? Is $4 really worth disappointing four loyal customers?
Just something to consider. I’m sharing this feedback in hopes it helps the store improve its service and better understand the value of returning customers because they’re the ones who keep the doors open.
Atmosphere: 1
Food: 1
Service: 1
They follow my order instructions and I get what I ask for, the tenders seem to have gone a little downhill recently and come very greasy.
Atmosphere: 3
Food: 4
Service: 5
My second attempt at WingStop, this time in Utah, solidified my decision to steer clear of this chain for good after a string of disappointing experiences. I had hoped the Utah location would redeem the brand after a traumatic first visit in California, where I was shockingly assaulted by the cashier. Unfortunately, this experience wasn’t much better. The service was abysmal. The girl at the register was blatantly rude, radiating annoyance, which set a sour tone. Our food took an eternity to arrive, and when it finally did, it was a letdown. The wings were a bizarre mix of dry, old, and undercooked, making them nearly inedible, and we left most of them untouched. The fries were marginally better but still undercooked and lackluster. The food quality was so poor that it felt like a waste of time and money. After two strikes, California’s aggression and Utah’s apathy. I’m done with WingStop for good.
Atmosphere: 1
Food: 1
Service: 1
Chicken was not freshly cooked. It could have been so good, and it was a huge disappointment.
Atmosphere: 1
Food: 1
Service: 1
I went here to eat while I was in town for work for 3 weeks. An I could not be anymore unhappy. Food was pricy an when they shorted me wings the argued with me. Fries were cold an they told me if I didn't like it I could leave. Spent over $70 dollars on food to sit in a restaurant where I had to clean my own table an then deal with bad customer service an bad food. There were 4 others places in the area I could of ate at. I will never go to another wing stop again ever. I would give zero stars if I could. Worst experience for dining I've ever had.
Atmosphere: 1
Food: 1
Service: 1
Pretty disappointing experience at wingstop on highland tonight.
We love wings and have enjoyed wingstop the most. We order there regularly and have had good experiences. We ordered online for a pickup and found our wings to be barely sauced and short 2 wings.
When I say barely sauced, I mean so little sauce that 6 or 7 of our wings had almost none (dressed them with Frank's red hot sauce) and the paper liner had almost no sauce from the wings that were sitting on them. The wings that had any sauce on them weren't wet, only colored.
From a quality standpoint, saucesless and missing wings when that's the whole business feels lazy. Will order extra wet and double check my order before leaving next time.
I gave this establishment 2 try’s not just one but 2. First time I asked for boneless wings. I got boned wings strike one!!!! The second time I went I ordered corn. Can you guess what NO CORN. I’m not sure how hard it is to follow an order very unprofessional my girl is now sad I refuse to spend money at wingstop Buffalo Wild Wings is far superior they at least get the orders right
Atmosphere: 1
Food: 3
Service: 1
The staff were very nice , service was fast and efficient.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries
Really good value. Especially in Mondays and Tuesdays. Elizabeth at the counter was very nice and customer friendly
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
Cassandra was the nicest person I could have asked for. So sweet and such a great smile. Thank you so much!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
You better count your days wingstop. I ordered delivery and instead of making my order they gave my driver an order that had been sitting there for 3 HOURS!!! Not only did they give me the wrong food, they gave me food that had been sitting there all day. This is the second time this has happened at this location and I’m doneeee
Atmosphere: 1
Food: 1
Service: 1
It's horrible that the workers of this establishment give more importance to their phones than to answer orders. How can it take them almost 25 minutes to deliver an order when there are no customers to attend to?
Atmosphere: 1
Food: 1
Service: 1
They get the order right about a third of the time. Get your wings elsewhere
Just a fun chill atmosphere. Nothing fancy but fun. TVs going and serve yourself pretty much. Great place though.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
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