$10 for a medium Mr. B’s, plus shot of coffee (including a $2 tip) Beans & Brews is getting too pricey for a drink/snack. I’m a long time customer. But other coffee houses in my opinion are in the lead.B&B didn’t ask whipped cream or no, which is part of the frap experience for some of us. And they weren’t particularly friendly.The 3 stars is basically for the price. If the cost was from the added shot of coffee, it should come with a warning (or be somewhere obvious on the menu) or maybe I just missed it.
Food: 4
Service: 3
Recommended dishes: Mr B's
Josh Norton
Good coffee and decently priced breakfast. Burritos could be a bit bigger.
Atmosphere: 4
Food: 4
Service: 4
Sonja Jorgensen
I love the whipped energy drinks!
Atmosphere: 5
Food: 5
Service: 5
George Priday
I've been stopping here with some regularity for years.As a coffee house, serving coffee to order is its quintessential function, so I fully expect that this would be handled well. Unfortunately, my typical and very easy coffee order is being served to me incorrectly with increasing frequency.Either a process issue exists or I could improve how I'm ordering my coffee. I suspect the former, as no amount of familiarity with the baristas over the years has prompted them to offer information for me to improve on my role in the exchange.It is likely that I will simply continue on my decline in patronage here. It is my hope that this review prompts the store manager to examine the processes in place and explore ways to improve them for a better experience for their employees and customers.
Food: 2
Service: 4
Blue Owl
Fast service and the girls in the drive-thru were so helpful providing suggestions.
Work on your customer service! Went in to order a drink, I am the only one in the place at Noon. Young lady working behind the counter does not say hello or anything. II wait 5 minutes still nothing so I left.
Service: 1
Diane Gates
No food just a good London Fog.
Food: 5
Service: 5
Robert Janzen
Out of paper towels in bathroom, and out of napkins at the stand. But the latte was good, I am sure I will be back when the opportunity presents.
Kennedie W.
I've literally never written a review but this place sucks so bad, I don't know why i keep giving it more chances. Usually the food is raw so def don't order food from here but for todays issue, they made the completely wrong drink and instead of remaking it and fixing THEIR mistake, she just "threw some raspberry in." Why would you not just make the right drink? Threw the whole coffee away, as well as the other one we got bc it tasted like water and was supposed to be a revolver with 6 shots of espresso. Id be embarrassed to work here or own this location! I think we finally learned our lesson today!
Poop service no pumpkin lattes girl with glasses was
Atmosphere: 1
Food: 1
Service: 1
Herris M
BE ADVISED: If you use a card for payment, ALWAYS ask for a receipt!I just had a dude here take my card and enter a larger amount than what was asked. I was not offered any other option (to “tap”or even insert the card myself in order to verify the amount) he came back with my card plugged in and all I could see was the tip amount. After that he disappeared and I was never offered a receipt. I didn’t think much about it at the time but later when I checked my payment history the amount he charged was more than what I was told.(Remember, I was never shown the amount due to the “sneaky” nature of the payment process) so it would appear that employees are skimming some extra cash from customers at this location.ALWAYS GET A RECEIPT AND DON’T GIVE THEM YOUR CARD TO PLUG IN FOR YOU.
Service: 1
Ryan Tate
Drinks are usually great, but the service is horrible. The blonde girl that works there with glasses is disrespectful and rude.
Atmosphere: 1
Food: 5
Service: 1
Alex Ross
Friendly staff, clean restaurant, good coffee and food. Is there anything else to say?
$10 for a medium Mr. B’s, plus shot of coffee (including a $2 tip) Beans & Brews is getting too pricey for a drink/snack. I’m a long time customer. But other coffee houses in my opinion are in the lead.B&B didn’t ask whipped cream or no, which is part of the frap experience for some of us. And they weren’t particularly friendly.The 3 stars is basically for the price. If the cost was from the added shot of coffee, it should come with a warning (or be somewhere obvious on the menu) or maybe I just missed it.
Food: 4
Service: 3
Recommended dishes: Mr B's
Good coffee and decently priced breakfast. Burritos could be a bit bigger.
Atmosphere: 4
Food: 4
Service: 4
I love the whipped energy drinks!
Atmosphere: 5
Food: 5
Service: 5
I've been stopping here with some regularity for years.As a coffee house, serving coffee to order is its quintessential function, so I fully expect that this would be handled well. Unfortunately, my typical and very easy coffee order is being served to me incorrectly with increasing frequency.Either a process issue exists or I could improve how I'm ordering my coffee. I suspect the former, as no amount of familiarity with the baristas over the years has prompted them to offer information for me to improve on my role in the exchange.It is likely that I will simply continue on my decline in patronage here. It is my hope that this review prompts the store manager to examine the processes in place and explore ways to improve them for a better experience for their employees and customers.
Food: 2
Service: 4
Fast service and the girls in the drive-thru were so helpful providing suggestions.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frappuccino, Bacon Egg & Cheddar Croissant
I love the Ham and Cheese
Atmosphere: 5
Food: 5
Service: 5
Work on your customer service! Went in to order a drink, I am the only one in the place at Noon. Young lady working behind the counter does not say hello or anything. II wait 5 minutes still nothing so I left.
Service: 1
No food just a good London Fog.
Food: 5
Service: 5
Out of paper towels in bathroom, and out of napkins at the stand. But the latte was good, I am sure I will be back when the opportunity presents.
I've literally never written a review but this place sucks so bad, I don't know why i keep giving it more chances. Usually the food is raw so def don't order food from here but for todays issue, they made the completely wrong drink and instead of remaking it and fixing THEIR mistake, she just "threw some raspberry in." Why would you not just make the right drink? Threw the whole coffee away, as well as the other one we got bc it tasted like water and was supposed to be a revolver with 6 shots of espresso. Id be embarrassed to work here or own this location! I think we finally learned our lesson today!
Restaurantji Recommends
Poop service no pumpkin lattes girl with glasses was
Atmosphere: 1
Food: 1
Service: 1
BE ADVISED: If you use a card for payment, ALWAYS ask for a receipt!I just had a dude here take my card and enter a larger amount than what was asked. I was not offered any other option (to “tap”or even insert the card myself in order to verify the amount) he came back with my card plugged in and all I could see was the tip amount. After that he disappeared and I was never offered a receipt. I didn’t think much about it at the time but later when I checked my payment history the amount he charged was more than what I was told.(Remember, I was never shown the amount due to the “sneaky” nature of the payment process) so it would appear that employees are skimming some extra cash from customers at this location.ALWAYS GET A RECEIPT AND DON’T GIVE THEM YOUR CARD TO PLUG IN FOR YOU.
Service: 1
Drinks are usually great, but the service is horrible. The blonde girl that works there with glasses is disrespectful and rude.
Atmosphere: 1
Food: 5
Service: 1
Friendly staff, clean restaurant, good coffee and food. Is there anything else to say?
Atmosphere: 5
Food: 5
Service: 5
No pumpkin and really bad service.
Service: 1