Beans & Brews Coffeehouse

Choose Dutch Bros, it’s just down the road.
Waited 15 minutes before I had to go up to the counter and ask if they were going to make my coffee. I watched a dozen or more people get their coffees and people who came in 10 minutes after me got their coffee before me. It took me going to the counter for them to even consider the person who’s been waiting in the lobby for 15 minutes.

Atmosphere: 4

Food: 1

Service: 1

Normally I like this place however today they made me wait a long time before coming to the window and then took even longer to give me my drink. Also there was a new girl who looked like she hadn't changed her clothes in a week working on shift. I won't be going back to this location. Dirty people behind the counter and made me wait a long time. Not good business here anymore.

Atmosphere: 1

Service: 1

wish I could give no stars, bathroom is locked, play inappropriate music and are loud behind the counter, place is always dirty

Atmosphere: 1

Food: 1

Service: 1

I was just trying to enjoy a yum yum then as i’m sipping on my mr b drink i find a PUBEIC hair in my mouth whip cream it was thin long and wiggly my son also wanted a delectable apple juice but to our superise there was MOLD chunckys in it do better beans and brew i will not be coming back

Atmosphere: 1

Food: 1

Service: 1

We were in the drive thru for 15 minutes, the car in front of us had a girl who got out of her car and started chit chatting with the staff, holding everyone else up.

When we got to the window, no one was working, drinks hadn't been prepared and by the time we got both of them, neither were mixed.

This is the worst Beans location, I'll stick to Dutch Bros.

Atmosphere: 1

Food: 1

Service: 1

When someone orders a matcha frappe with whipped cream, you’d expect to get whipped cream. Instead I got a matcha frappe with no whipped cream. Are your listening ears on? Do you understand what I’m asking for?

Food: 1

Food is just not so good, portions are small like baby small, taste is just bland so if you are hungry just go somewhere else, not worth my time.

Atmosphere: 3

Food: 2

Service: 3

This location is a joke. We waited in the drive thru line for over 30 minutes for one drink. We had to reorder the same drink 3 times, once at the menu, once before the window when they walked out to double check and then AGAIN at the window. I ordered a medium iced caramel Cielo and I got milk and espresso. The staff kept saying it was hectic but they just didn't have training or didn't know what they were doing. Honestly I won't go back to this specific location.

Atmosphere: 1

Food: 1

Service: 2

Recommended dishes: Caramel Cielo

How do you get a refund? What a joke. I ordered a frozen mocha with caramel, got an iced mocha with no caramel. (Found out after leaving the drive through) I told the guy at the window with tattoos that it’s a frozen and he said well it was put in as iced and I said i mentioned I did ask for it to be frozen and he just looked at me like I was an inconvenience. I was already slow so i said it’s fine I’ll just take it and then I got the donut holes regular and pumpkin. When I opened the package all six were smashed and a crumbly mess so I just tossed them because it was a joke trying to eat them.
Looks like this location needs new management, better training or both. The reviews that are negative is surprising but true from my experience.

Atmosphere: 1

Food: 1

Service: 1

The tacos were gross and my coffee order was wrong. $6 for an iced coffee is ridiculous.

Food: 2

Service: 2

I am really, really upset with the drink I got this morning. I ordered DoorDash and got a cane and cream cold brew without any cream at all. It tastes awful and I’m at work for several more hours so I can’t leave to try to fix it. I normally wouldn’t even order just one drink for delivery but I’m struggling this morning and desperately needed some caffeine, which I guess I got, it just wasn’t what I paid for and it tastes terrible. Please pay better attention to your DoorDash orders! Things are too expensive these days to waste money like this.

Food: 1

Yum every time! Another reason I moved here!

Atmosphere: 5

Food: 5

Service: 5

Ordered my blended drink from my car in the parking lot. By the time I walked into the shop my drink was ready and waiting for me! Great service, friendly help! Delicious drink!

Atmosphere: 5

Food: 5

Service: 5

Every time I come here the service is awful–AND UNBELIEVABLY SLOW. My most recent visit was near unacceptable. Walked in, no visible employees, waited for roughly five minutes, saw a head from around the corner (looked as if they were maybe cleaning) so I yelled out hello…nothing…a couple minutes later after watching them do their thing I yelled out again, and then another person came out from another back room. Didn’t say hello, didn’t seem at all concerned about the long wait or that I had been waiting there, simply said “what do you want?”

Look, I understand first-time-jobs, but this places employee standards are just incredible.

Unfortunately there’s not another coffee shop within the same proximity to my office.

Atmosphere: 3

Food: 2

Service: 1

Quick bites for breakfast and fresh coffee

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Swiss Avocado Croissant