My husband ordered a hamburger and a jr whopper through the drive thru. He had to wait for a long time for the order and then when he got home with it, both orders were wrong. They gave us a cheeseburger and a chicken sandwich. I tried calling to complain but no one answered. A very disappointed experience.
Yer Done
I am working on reporting this location to burger king corporate as they DO NOT HONOR THEIR POSTED HOURS in FALSE ADVERTISING!
Carolyn C.
I never use the restroom in a restaurant without ordering something, but I refuse to order something from a restaurant whose restrooms are so ultimately disgusting. I stopped in to use the restroom and was going to order a whopper just to be respectful. I wasn't that hungry, but could use a snack anyway. The women's restroom was out of order, so I went to the only restroom that was available, which was the men's restroom. There was so much pee on the floor that my shoes were literally slipping. There was pee all over the seat as well. The toilet paper was impossible to dispense, and the only other available roll was on the ground in a puddle of pee. I exited the facility as soon as I possibly could, and not only will I never use one of their restrooms again, but I will never eat a morsel of food from this restaurant ever again.
Ché B.
Terrible customer service, and even worse food (I literally had to spit my meal out) they didn't have the first three things I wanted to order in stock, and only have half of the sauces they should. not to mention there isn't a single table that looks like it hasn't been wiped down in the past week and the cash registers didn't have any change so before the single employee that could speak English working could get started on my meal he had to run to the back to try to find a change for a $20 bills. after taking a single bite out of my food before gagging. I wanted to go up and demand a refund, but with the disgusting environment, food that looks and tastes like shit and terrible customer service I just wanted to leave.
Gunnar N
I just got a spicy crispy chicken sandwich from here. It took like an 15-20 minutes to get the sandwich. I started eating it, and it was completely uncooked/raw in the center. Absolutely disgusting
Desirae Dodge
Past 3 visits have been awful. From messing up the drive thru order (understandable) to disgusting food, disgusting facility, poor service, always missing many ingredients and broken dispensers every visit for over a year now (not so understandable). Playground smells like something died in it. Won't be returning to this location ever again. Save yourself the hassle.
Joe H.
I have to give you one and have a one star because you messed up my order you do you always mess up my order, so so this is the reason why in and whenever I usually always have to get a get a double double cheeseburger but you mess it up now, so so I'm giving you 1/2 star ones star You messed up my orders and usually always mess with my orders and instead usually never that's not my orders and when it's a double cheeseburger, so I'm giving you one star rating Dad Always mess with my orders so now now and now I usually have to get a dollar cheeseburger but but I'm giving you one star rating because this time you messed it up on my double cheese on a double cheeseburger
Bri Chavez
food was stale, guy didn’t give me a receipt and was in a hurry to get me out of the drive through, literally threw the food into my hand. super weird… very disappointed because i love BK.
Crystal Behunin
This burger used to be good a couple years a go. I haven't been since covid. But we went twice the last 2 months and the experiences weren't the best. Today's was awful. The gut taking orders was yawning and touching his face a lot and the money than going and touching the food. Their drink machine in the lobby didn't have ice so the drinks are warm. Those machines are supposed to have ice to function properly. They were out of ketchup and the food was awful. They shorted us $2 in change. We had to ask for our drink cups. It was just a terrible experience. Unfortunately we won't be back.
Jamaican S.
Yt trash workers that's in there and don't know what they're doing. They're always there together and the non-yt workers are always there together. But I prefer the non yt workers. The yt workers make me not want to ever go back. And I don't think I will. I only live like a 5 minutes walk from this Burger King and I can't even go there. That's how bad their service is. One minute they're serving lettuce on your burger and the next minute they're saying it doesn't come with lettuce? Yt worker was acting like I've never been to this Burger King multiple times just because he's seeing me for the first time. I always order the same thing and I know they always serve the burger with lettuce. Hope they get held up for the dumb workers that they are. Must be mormans cause they are incompetent as hell!!!
Last Friday afternoon we ordered through the drive thru a bundle which consisted of 3 whoppers 3 Cheese burgers and 3 fries and 2 large drinks. After waiting forever when we got home with our order we received the 3 whoppers but did not have mayonnaise lettuce tomatoes or pickles . The cheese burgers did not have any cheese just ketchup and one of them was actually had bbq sauce and onion rings on it, The drinks had no ice and they both were flat. I called and the night crew told me I had to call during the day but for 4 days straight apparently they don't answer the phone on the day shift so I finally had to post this review
Alfonso Auelua
Trash Burger King! Lived next to this burger for 5 yrs now. Too many times, day ir night have i sat at the drive through with no help. Just to find out the employees are on their phone. Ive given this place too many at bats and no ones there.
Jennifer Bridges
I live in Bountiful about 30 miles away, but was in the area and stopped to get dinner for my son and I. I ate my fries on the way home, but didn't eat what was supposed to be a whopper until I got home. Turns out they gave me a chicken sandwich instead. My son didn't get his fries. The girl in the drive thru window was too busy flirting with her coworker to pay attention to anything. She handed me our two drinks, but only one straw. I asked her for another one and she acted so put out. I also asked for no ice in our drinks, it said no ice on the order screen, but we got ice. That's not a big deal. But obviously she didn't check our orders or anything before handing them out. The 5+ minutes that I sat at the window waiting for our food, literally all she did was sit there and goof off and flirt with her coworker. I get it, I've worked in customer service, I've flirted with coworkers but I definitely paid more attention to my customers. She obviously wasn't interested in doing her job, making sure orders were correct at all. I think maybe 50% of my order was correct. That's sad. If I lived closer, I'd have gone back and gotten the right food. Now I'm going somewhere else to buy more food for my son and I because we didn't get what was ordered. Where was the manager? Obviously not paying attention and if this girl or the guy she was working with were the managers, do better.
kristin reich
I used to love Burger king. They have gone severely downhill lately. Two different Burger kings didn't have the promo they're advertising on TV... The second one I went to, told me they DIDN'T HAVE HAMBURGER BUNS!? ... Really?? I got food poisoning at the Burger King in Wendover.. basically... the last several times I have gone to Burger King.. I have been less than satisfied.. they're not going to last long at this rate.
Owen Anderson
The girl working there made me wait about 10 min because she was on FaceTime with her friend, then when she did take my order I had to repeat everything multiple times because she was on the phone with someone. I ordered an impossible whopper, a spicy chicken sandwich, and chicken fries. I got the impossible whopper, a normal whopper and a small, extremely cold, regular fry. Just won’t ever go to this location again
My husband ordered a hamburger and a jr whopper through the drive thru. He had to wait for a long time for the order and then when he got home with it, both orders were wrong. They gave us a cheeseburger and a chicken sandwich. I tried calling to complain but no one answered. A very disappointed experience.
I am working on reporting this location to burger king corporate as they DO NOT HONOR THEIR POSTED HOURS in FALSE ADVERTISING!
I never use the restroom in a restaurant without ordering something, but I refuse to order something from a restaurant whose restrooms are so ultimately disgusting. I stopped in to use the restroom and was going to order a whopper just to be respectful. I wasn't that hungry, but could use a snack anyway. The women's restroom was out of order, so I went to the only restroom that was available, which was the men's restroom. There was so much pee on the floor that my shoes were literally slipping. There was pee all over the seat as well. The toilet paper was impossible to dispense, and the only other available roll was on the ground in a puddle of pee. I exited the facility as soon as I possibly could, and not only will I never use one of their restrooms again, but I will never eat a morsel of food from this restaurant ever again.
Terrible customer service, and even worse food (I literally had to spit my meal out) they didn't have the first three things I wanted to order in stock, and only have half of the sauces they should. not to mention there isn't a single table that looks like it hasn't been wiped down in the past week and the cash registers didn't have any change so before the single employee that could speak English working could get started on my meal he had to run to the back to try to find a change for a $20 bills. after taking a single bite out of my food before gagging. I wanted to go up and demand a refund, but with the disgusting environment, food that looks and tastes like shit and terrible customer service I just wanted to leave.
I just got a spicy crispy chicken sandwich from here. It took like an 15-20 minutes to get the sandwich. I started eating it, and it was completely uncooked/raw in the center. Absolutely disgusting
Past 3 visits have been awful. From messing up the drive thru order (understandable) to disgusting food, disgusting facility, poor service, always missing many ingredients and broken dispensers every visit for over a year now (not so understandable). Playground smells like something died in it. Won't be returning to this location ever again. Save yourself the hassle.
I have to give you one and have a one star because you messed up my order you do you always mess up my order, so so this is the reason why in and whenever I usually always have to get a get a double double cheeseburger but you mess it up now, so so I'm giving you 1/2 star ones star You messed up my orders and usually always mess with my orders and instead usually never that's not my orders and when it's a double cheeseburger, so I'm giving you one star rating Dad Always mess with my orders so now now and now I usually have to get a dollar cheeseburger but but I'm giving you one star rating because this time you messed it up on my double cheese on a double cheeseburger
food was stale, guy didn’t give me a receipt and was in a hurry to get me out of the drive through, literally threw the food into my hand. super weird… very disappointed because i love BK.
This burger used to be good a couple years a go. I haven't been since covid. But we went twice the last 2 months and the experiences weren't the best. Today's was awful. The gut taking orders was yawning and touching his face a lot and the money than going and touching the food. Their drink machine in the lobby didn't have ice so the drinks are warm. Those machines are supposed to have ice to function properly. They were out of ketchup and the food was awful. They shorted us $2 in change. We had to ask for our drink cups. It was just a terrible experience. Unfortunately we won't be back.
Yt trash workers that's in there and don't know what they're doing. They're always there together and the non-yt workers are always there together. But I prefer the non yt workers. The yt workers make me not want to ever go back. And I don't think I will. I only live like a 5 minutes walk from this Burger King and I can't even go there. That's how bad their service is. One minute they're serving lettuce on your burger and the next minute they're saying it doesn't come with lettuce? Yt worker was acting like I've never been to this Burger King multiple times just because he's seeing me for the first time. I always order the same thing and I know they always serve the burger with lettuce. Hope they get held up for the dumb workers that they are. Must be mormans cause they are incompetent as hell!!!
Restaurantji Recommends
Last Friday afternoon we ordered through the drive thru a bundle which consisted of 3 whoppers 3 Cheese burgers and 3 fries and 2 large drinks. After waiting forever when we got home with our order we received the 3 whoppers but did not have mayonnaise lettuce tomatoes or pickles . The cheese burgers did not have any cheese just ketchup and one of them was actually had bbq sauce and onion rings on it, The drinks had no ice and they both were flat. I called and the night crew told me I had to call during the day but for 4 days straight apparently they don't answer the phone on the day shift so I finally had to post this review
Trash Burger King! Lived next to this burger for 5 yrs now. Too many times, day ir night have i sat at the drive through with no help. Just to find out the employees are on their phone. Ive given this place too many at bats and no ones there.
I live in Bountiful about 30 miles away, but was in the area and stopped to get dinner for my son and I. I ate my fries on the way home, but didn't eat what was supposed to be a whopper until I got home. Turns out they gave me a chicken sandwich instead. My son didn't get his fries. The girl in the drive thru window was too busy flirting with her coworker to pay attention to anything. She handed me our two drinks, but only one straw. I asked her for another one and she acted so put out. I also asked for no ice in our drinks, it said no ice on the order screen, but we got ice. That's not a big deal. But obviously she didn't check our orders or anything before handing them out. The 5+ minutes that I sat at the window waiting for our food, literally all she did was sit there and goof off and flirt with her coworker. I get it, I've worked in customer service, I've flirted with coworkers but I definitely paid more attention to my customers. She obviously wasn't interested in doing her job, making sure orders were correct at all. I think maybe 50% of my order was correct. That's sad. If I lived closer, I'd have gone back and gotten the right food. Now I'm going somewhere else to buy more food for my son and I because we didn't get what was ordered. Where was the manager? Obviously not paying attention and if this girl or the guy she was working with were the managers, do better.
I used to love Burger king. They have gone severely downhill lately. Two different Burger kings didn't have the promo they're advertising on TV... The second one I went to, told me they DIDN'T HAVE HAMBURGER BUNS!? ... Really?? I got food poisoning at the Burger King in Wendover.. basically... the last several times I have gone to Burger King.. I have been less than satisfied.. they're not going to last long at this rate.
The girl working there made me wait about 10 min because she was on FaceTime with her friend, then when she did take my order I had to repeat everything multiple times because she was on the phone with someone. I ordered an impossible whopper, a spicy chicken sandwich, and chicken fries. I got the impossible whopper, a normal whopper and a small, extremely cold, regular fry. Just won’t ever go to this location again