Cafe Rio Fresh Modern Mexican

Brought us a company lunch for about 80 plus people
The lady did a great job setting up and was very organized, the food though, the meat- the most expensive part of a meal- horrible
I should’ve taken pictures of all the chicken but I just took a pic of the first bite when I almost broke a tooth.
Y’all gotta do better and I would call The Hive D2D experts and give them at least half their money back because that company is bad ass and served us huge lunches all 3 days from different places. Their guests were some stone cold killers cause everyone looked in pain while chewing the meat but we were all so grateful that Sam and Jessica offered to feed us all. Please don’t cook chicken like carnitas

Atmosphere: 3

Food: 2

Service: 5

abysmal service, staff was annoyed with everyone in line, flat top and make line was repulsive. No one seemed like they knew what they were doing and no one was jumping in to help when things were so bad. I thought Draper was bad but this store wins for worst. Don’t go to this Cafe Rio, you have been warned

Atmosphere: 1

Food: 2

Service: 1

They didn’t honor their offer from the app.

Atmosphere: 3

Food: 3

Service: 2

Love the food here! Only disappointment was ordering a side of beans to go with my kids quesadillas and having them be half the size they used to! Beans are cheap! 3/25/22 they've done a touch of remodeling to accommodate pick up orders. Just moved the drinks. Prices have gone up like everything else, portions down. I think the employees are new because they forgot to put everything on the nachos and forgot dressing on the tostada. Still really good food though!
1/31/24 I recommend going in to get your food. It's easier to order the family's preferences online and we were in a hurry tonight, but they didn't get everything right. We were short a niño quesadilla, which cost $1 now and are smaller than they used to be (but they do come with an orange slice which was a nice touch), and we had requested pico de Gallo on the side but realized when we got home there was none so that was sad. We love the pico there. But they did get the vegetarian and beans only (no rice) correct which was more important. It just took time I didn't have to go back in to get the missing quesadilla. Another helpful thing would be if they labeled which dish was which. We all got tostadas, mostly sweet pork, so we had to dig through to see which one had no rice, no meat, extra pico (they were all the same despite some ordering extra), etc. That was a pain in the car with no forks. They don't put them in the bag for you. It was my bad not noticing and grabbing them on the way out but it would be nice if they were put in the bag for me.
10/16/24 I forgot about this review and just read through it... They now have a sticker on each dish with all the details so you can tell which is which!! They also put utensils in the to-go bag as well! Don't forget to take advantage of their daily deals and 2x, 3x, and 4x points to get free food!

Kid-friendliness: Love the cheap quesadillas

Recommended dishes: Nachos, Sweet Pork Quesadilla with Rice and Black Beans, Enchilada Style Burrito, Sweet Pork Barbacoa, Tortillas, Sweet Pork Tostada, Sweet Pork Salad, Sweet Pork Burrito

So rude. They messed up my food. Ignored me when I asked them to fix it and talked shit in Spanish.

Gave me wrong order. I overlooked their mistake and proceeded to eat but the food was underwhelming - under cooked and cold). This is by far the worst I have ever had in a very long time. One guy I've interacted with is friendly but rest is an all round low performance location. Thanks.

Atmosphere: 1

Food: 1

Service: 4

This store is great! The employees are awesome.

Atmosphere: 5

Food: 5

Service: 5

I used to love Cafe Rio. However, the last time I ate there, I ordered a sweet pork salad. The tortilla was hard as a rock and cold like they had cooked it hours before, and it had been sitting out. I was very disappointed.

Atmosphere: 4

Food: 3

Service: 4

Serving sizes were half of what they were at the Cafe Rio in Orem, for the guacamole especially.

Atmosphere: 3

Food: 2

Service: 1

Excellent attention

I’ve been going to this Cafe Rio for years, but recently I had a pretty disappointing experience. A staff member with broken glasses was handling the food while frequently pushing the glasses up to his face, literally every 30 seconds. I threw my burrito away after. It’s very unsanitary! He was wearing gloves, but totally defeats the purpose.

Atmosphere: 1

Food: 4

Service: 1

It's always a good experience at Cafe Rio.

Atmosphere: 4

Food: 5

Service: 4

Good food and fast service

Atmosphere: 4

Food: 5

Service: 4

One of the worst ordering experiences ever
It is extremely difficult to order when the staff does not understand speak or understand

Atmosphere: 4

Food: 4

Service: 2

Ordered lunch ahead on the app it was ready quickly and tasted great!

Atmosphere: 5

Food: 5

Service: 5