Both my boyfriend and another customer stood so long being ignored by the cashier sitting on her phone by the grill facing the wall that they both ended up walking away
Atmosphere: 1
Service: 1
Reynaldo Palacios
This is the worse place to eat in this mall, they need to fire the whole personal, and hire new people that really learn how to do a simple sandwich, no flavor, nothing special, I really don’t recommend this place
Andre Mendes Pereira
Horrible!
Atmosphere: 1
Food: 1
Service: 1
Grace Corona
The three Hispanic women working there have the absolute worst service ever. They are unfriendly and rude. Waited over 30 minutes for my food and when I approached the counter none of them wanted to look up and acknowledge me. But when it came to male customers they were the sweetest. They had lost my order and blamed it on the fact that someone must’ve taken my food. Although, I was waiting right by the pickup counter and never left. I watched as they made other customers food and not once did they make my order. They made it seem like it was my fault that I hadn’t approached sooner. Not even a “sorry” or anything. Just that someone else had taken my food. Wings were incredibly salty and dry. I will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Andy Perez
Very good place to dine in, only problem is there is one worker working that day, and trying her best to work with the orders coming in, only complaint is to hire more workers
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Philly Combo
John Bishop
I ordered mine via DD. Food was quick, and tasty, and reasonably priced. Give them a chance. I will order again for sure.
Yoshi
Food is decent for the mall but this location hasn’t had a “scanner” for over a year now. So you can’t use the app in person. The app has also changed so you can’t redeem points. It is also impossible to communicate with the staff because neither one spoke English.
Jess Stokes
My sandwich had a great flavor but it came out very wet and soggy and the fries were under seasoned. The workers were very nice and friendly though.
Atmosphere: 4
Food: 3
Service: 5
Tony Dara
This is the fifth or sixth time that the cashier has been extremely kind to me. So I finally asked her name so I could leave a review, turns out her name is Rosemary. Just wanted to commend her for how nice she is. Thanks!
Atmosphere: 5
Food: 5
Service: 5
michael hesser
If there was ever a way to give a negative review well now is the time. Ordered a delivery order that never showed and when they refunded me they said it would take 7-10 days. Would a establishment. Never order from this place again. Even tried to call but no answer....
I should have caught her name but the young woman (Latina with a ponytail and big smile) working the register was extremely friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
NickTastic
I should have caught her name but the young woman (Latina with a ponytail and big smile) working the register was extremely friendly and polite.
Alex Westover
Tried to get a sandwich. Rude lady said they were closed. We asked what time they close. She said 9pm. It was 8:45. We told her and she just said "WE'RE CLOSED" again, super rude. And they were still cooking a sandwich for a guy standing right there who literally just ordered right before us.
Atmosphere: 1
Food: 1
Service: 1
missakialexandria
Tried to get a sandwich. Rude lady said they were closed. We asked what time they close. She said 9pm. It was 8:45. We told her and she just said "WE'RE CLOSED" again, super rude. And they were still cooking a sandwich for a guy standing right there who literally just ordered right before us.
Atmosphere: 1
Food: 1
Service: 1
Eric Westover
Been on a 14 hour shift and looking forward to getting this all day knowing my last delivery would be at South Towne Mall. Got there 15 minutes before closing which I know sucks but was planning to tip $50 to make up for the late order. Was told they are closed which was extra frustrating since the girl behind the counter was literally cooking food for a guy standing there waiting. Normally I'm not the type to think it was a racial thing but the girl behind the counter said something in Spanish that included the word Blanco and a curse word and the guy waiting for food turned and said she didn't want to make me food. I asked for a manager and she said come back tomorrow.
Both my boyfriend and another customer stood so long being ignored by the cashier
sitting on her phone by the grill facing the wall that they both ended up walking away
Atmosphere: 1
Service: 1
This is the worse place to eat in this mall, they need to fire the whole personal, and hire new people that really learn how to do a simple sandwich, no flavor, nothing special, I really don’t recommend this place
Horrible!
Atmosphere: 1
Food: 1
Service: 1
The three Hispanic women working there have the absolute worst service ever. They are unfriendly and rude. Waited over 30 minutes for my food and when I approached the counter none of them wanted to look up and acknowledge me. But when it came to male customers they were the sweetest. They had lost my order and blamed it on the fact that someone must’ve taken my food. Although, I was waiting right by the pickup counter and never left. I watched as they made other customers food and not once did they make my order. They made it seem like it was my fault that I hadn’t approached sooner. Not even a “sorry” or anything. Just that someone else had taken my food. Wings were incredibly salty and dry.
I will not be returning.
Atmosphere: 1
Food: 3
Service: 1
Very good place to dine in, only problem is there is one worker working that day, and trying her best to work with the orders coming in, only complaint is to hire more workers
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Philly Combo
I ordered mine via DD. Food was quick, and tasty, and reasonably priced. Give them a chance. I will order again for sure.
Food is decent for the mall but this location hasn’t had a “scanner” for over a year now. So you can’t use the app in person. The app has also changed so you can’t redeem points. It is also impossible to communicate with the staff because neither one spoke English.
My sandwich had a great flavor but it came out very wet and soggy and the fries were under seasoned. The workers were very nice and friendly though.
Atmosphere: 4
Food: 3
Service: 5
This is the fifth or sixth time that the cashier has been extremely kind to me. So I finally asked her name so I could leave a review, turns out her name is Rosemary. Just wanted to commend her for how nice she is. Thanks!
Atmosphere: 5
Food: 5
Service: 5
If there was ever a way to give a negative review well now is the time. Ordered a delivery order that never showed and when they refunded me they said it would take 7-10 days. Would a establishment. Never order from this place again. Even tried to call but no answer....
Service: 1
Restaurantji Recommends
I should have caught her name but the young woman (Latina with a ponytail and big smile) working the register was extremely friendly and polite.
Atmosphere: 5
Food: 5
Service: 5
I should have caught her name but the young woman (Latina with a ponytail and big smile) working the register was extremely friendly and polite.
Tried to get a sandwich. Rude lady said they were closed. We asked what time they close. She said 9pm. It was 8:45. We told her and she just said "WE'RE CLOSED" again, super rude. And they were still cooking a sandwich for a guy standing right there who literally just ordered right before us.
Atmosphere: 1
Food: 1
Service: 1
Tried to get a sandwich. Rude lady said they were closed. We asked what time they close. She said 9pm. It was 8:45. We told her and she just said "WE'RE CLOSED" again, super rude. And they were still cooking a sandwich for a guy standing right there who literally just ordered right before us.
Atmosphere: 1
Food: 1
Service: 1
Been on a 14 hour shift and looking forward to getting this all day knowing my last delivery would be at South Towne Mall. Got there 15 minutes before closing which I know sucks but was planning to tip $50 to make up for the late order. Was told they are closed which was extra frustrating since the girl behind the counter was literally cooking food for a guy standing there waiting. Normally I'm not the type to think it was a racial thing but the girl behind the counter said something in Spanish that included the word Blanco and a curse word and the guy waiting for food turned and said she didn't want to make me food. I asked for a manager and she said come back tomorrow.
Atmosphere: 1
Food: 1
Service: 1
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