Good crew here. Mike was awesome in helping work out issues with an online order.
Amy Gibbons
I love this location! Great team of people with the new ownership. They always take care of me quickly and thoughtfully making my Bundt tower gifts extra special. Also, can’t forget to mention I’m in love with the cakes so there’s that! Haha
Atmosphere: 5
Food: 5
Service: 5
Brooke DeMann
The woman who helped us (the owner, I think) was so rude to us, my son cried as we left. We came in with two coupons for free small cakes that my son had won recently at his first 5k race and she would not honor them. I never leave bad reviews but this experience was exceptionally bad!
Kals Kinikini
I have been to atleast 5 different locations in the valley and this is by far theeeee best location! Cakes taste amazing, workers are friendly, and they always have a spoon if I want to hurry up and scarf it down, they have what I need when I need it! And maybe I’m being bias it just taste different here! Frosting is on point always! And anytime I go somewhere else I always regret it! Stick to the rivers and lakes that your used to….
Atmosphere: 5
Food: 5
Service: 5
Heather Kimura
Such amazing customer service, had just what we came in for, perfect price for the quality of Bundt cakes even had the candle we needed. 🤩
Atmosphere: 5
Food: 5
Service: 5
Lori Hughes
Jeanette is a gem!! She has the best customer service. I came in to buy some bundt cakes and she was so nice and very helpful!
Atmosphere: 5
Food: 5
Service: 5
Julya Parke
Overall this place is good but I went to get some little bunt cakes for my son's birthday. They gave them to me in a sealed box. I put them on the seat of my car and drove home. I don't t drive in a crazy way and when I got home and opened the box they were all tumbled over on top of each other to one side of the box. When I called that told me that happens if you tip the box to the side which I did not do. I said it may have been a packaging issue which they denied saying they handle them with jid gloves because they know they are unstable. I find this a bit odd since no one said anything to me about how unstable the packaging is when they gave me the box originally. They did ultimately replace it after I insisted I had done nothing that should cause that which I appreciate. I drove the original box back to them and this time they told me to keep it on the floor of my car. My feedback would be to do packaging that isnt some kind of food trap if you're going to sell ten mini cakes for 30 bucks. 4 stars because I shouldn't be set up for failure or blamed for poor packing by the company.
Atmosphere: 5
Food: 5
Service: 4
melissa shoemaker
Beyond top notch service from Mike. One visit and we will be life long customers !!!!
Atmosphere: 5
Service: 5
Emily Adair
The folks at this location have always been friendly and the cakes are always delicious! Thanks for always exceeding expectations! I love the lemon and confetti cakes. Definitely worth a try if you haven't.
Heather C
I sadly had another terrible experience with this place with the customer service.
Kayla was the one that helped us or rather was checked us out. She definitely didn’t “help” us.
She was snarky and rude and even gave us the wrong cakes( we didn’t realize till we got home bc it was packaged up when we left). 😐
I spent over $70 on cakes and they gave us the wrong ones. Such a bummer.
It was a bad enough experience that I’m going to post about this on my Instagram and tell everyone to only go to Taylorsville where they are actually nice and helpful and kind. Customer service is everything now a days.
I never write reviews or complain. I was super nice to her and she was so rude and horrific even my daughter looked at me and was confused at why this girl was so extremely rude to us.
Hopefully things get better with the customer service at this location.
Not sure I have ever had a better cake. Everyone loved it. Thank you!
Brooke Bement
Izzy helped me with a coupon today, she was VERY generous in letting me use it. I really appreciate her patience and leniency with my situation 🧡 thanks Izzy!
Jessica Torres
Amazing customer service! I ordered a Bundt cake through the app and had a misunderstanding. I brought this up and they immediately sent it back to have it fixed. They even gave us a bundlet during the wait too. Thank you!!
Andrew Coffman
I didn’t know I needed a Nothing Bundt Cake in my life at an RSL game, but I couldn’t pass it up! Chocolate Chocolate Chip paired perfectly with a soccer match! I seriously don’t care for cake, but I have a huge weakness for a NBC!
Megan Larsen
Fun little shop. Lots of cakes to choose. Tons of flavors and sizes. They are a little expensive. You get a free little one during your birthday month.
Good crew here. Mike was awesome in helping work out issues with an online order.
I love this location! Great team of people with the new ownership. They always take care of me quickly and thoughtfully making my Bundt tower gifts extra special. Also, can’t forget to mention I’m in love with the cakes so there’s that! Haha
Atmosphere: 5
Food: 5
Service: 5
The woman who helped us (the owner, I think) was so rude to us, my son cried as we left. We came in with two coupons for free small cakes that my son had won recently at his first 5k race and she would not honor them. I never leave bad reviews but this experience was exceptionally bad!
I have been to atleast 5 different locations in the valley and this is by far theeeee best location! Cakes taste amazing, workers are friendly, and they always have a spoon if I want to hurry up and scarf it down, they have what I need when I need it! And maybe I’m being bias it just taste different here! Frosting is on point always! And anytime I go somewhere else I always regret it! Stick to the rivers and lakes that your used to….
Atmosphere: 5
Food: 5
Service: 5
Such amazing customer service, had just what we came in for, perfect price for the quality of Bundt cakes even had the candle we needed. 🤩
Atmosphere: 5
Food: 5
Service: 5
Jeanette is a gem!! She has the best customer service. I came in to buy some bundt cakes and she was so nice and very helpful!
Atmosphere: 5
Food: 5
Service: 5
Overall this place is good but I went to get some little bunt cakes for my son's birthday. They gave them to me in a sealed box. I put them on the seat of my car and drove home. I don't t drive in a crazy way and when I got home and opened the box they were all tumbled over on top of each other to one side of the box. When I called that told me that happens if you tip the box to the side which I did not do. I said it may have been a packaging issue which they denied saying they handle them with jid gloves because they know they are unstable. I find this a bit odd since no one said anything to me about how unstable the packaging is when they gave me the box originally. They did ultimately replace it after I insisted I had done nothing that should cause that which I appreciate. I drove the original box back to them and this time they told me to keep it on the floor of my car. My feedback would be to do packaging that isnt some kind of food trap if you're going to sell ten mini cakes for 30 bucks. 4 stars because I shouldn't be set up for failure or blamed for poor packing by the company.
Atmosphere: 5
Food: 5
Service: 4
Beyond top notch service from Mike. One visit and we will be life long customers !!!!
Atmosphere: 5
Service: 5
The folks at this location have always been friendly and the cakes are always delicious! Thanks for always exceeding expectations! I love the lemon and confetti cakes. Definitely worth a try if you haven't.
I sadly had another terrible experience with this place with the customer service.
Kayla was the one that helped us or rather was checked us out. She definitely didn’t “help” us.
She was snarky and rude and even gave us the wrong cakes( we didn’t realize till we got home bc it was packaged up when we left). 😐
I spent over $70 on cakes and they gave us the wrong ones. Such a bummer.
It was a bad enough experience that I’m going to post about this on my Instagram and tell everyone to only go to Taylorsville where they are actually nice and helpful and kind. Customer service is everything now a days.
I never write reviews or complain. I was super nice to her and she was so rude and horrific even my daughter looked at me and was confused at why this girl was so extremely rude to us.
Hopefully things get better with the customer service at this location.
Restaurantji Recommends
Not sure I have ever had a better cake. Everyone loved it. Thank you!
Izzy helped me with a coupon today, she was VERY generous in letting me use it. I really appreciate her patience and leniency with my situation 🧡 thanks Izzy!
Amazing customer service! I ordered a Bundt cake through the app and had a misunderstanding. I brought this up and they immediately sent it back to have it fixed. They even gave us a bundlet during the wait too. Thank you!!
I didn’t know I needed a Nothing Bundt Cake in my life at an RSL game, but I couldn’t pass it up! Chocolate Chocolate Chip paired perfectly with a soccer match! I seriously don’t care for cake, but I have a huge weakness for a NBC!
Fun little shop. Lots of cakes to choose. Tons of flavors and sizes. They are a little expensive. You get a free little one during your birthday month.
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