Solid 1 star experience. Pure rice and like 2 pieces of beef 🤣🤣🤣 like $18. I was hoping it’d be good as the one in fashion place mall. That one has the same beef plate except they cover the rice with beef for the same price. This one is like a scam.
Adam Maxwell
I am absolutely furious about the experience I had at your establishment. Not only was my order completely wrong, but I was treated with blatant disrespect by one of your employees. When I tried to explain the issue in Spanish—which should not have been a problem-he refused to communicate in anything but broken English, even though it was obvious he wasn't understanding what I was saying. I clearly stated what I ordered, yet he kept insisting I had ordered chicken-something I absolutely cannot stand and would never order. As someone who works in fast food myself, I know how simple it is to correct a mistake and treat a customer with basic respect. Instead, I was met with incompetence and attitude. This was one of the worst customer service experiences I've ever had. I will NEVER be coming back-this place has lost a customer permanently.
Atmosphere: 1
Food: 2
Service: 1
Andrea
Way overpriced for mediocre food with zero flavor. I had the teriyaki steak, with veggies and it literally had zero flavor with extra sauce. It’s barely edible. Absolutely disgusting and will not return.
Atmosphere: 2
Food: 1
Service: 2
Lyanna Emery
Love love love this place!
Atmosphere: 5
Food: 5
Service: 5
Mish A
I had an extremely disappointing experience at this restaurant in the mall. After placing my order, the employee took my payment and, instead of handing me my change, dropped it directly into the tip jar without my consent. When I spoke up about it, the employee completely ignored me and moved on to the next customer.
Not only was this incredibly rude, but it also felt dishonest. Tips should be voluntary, not taken without permission. I was so put off by the situation that I lost my appetite. This level of service is unacceptable, and I will never support this business again.
Hector Gonzalez
The food was excellent, very tasty, the customer service was excellent 👌
L Jackson
Came to the mall just to eat at this establishment and they told us they had no rice. Am I the only one that finds it completely unacceptable for an Asian restaurant to run out of rice of all things. I was highly disappointed. If your in a lunch rush and you see that your rice is not going to last all day, why wouldn't someone make more rice?
Nora Rios
This is a really good place to eat. The meat is fresh and well seasoned and the rice and veggies are really yummy, too.
Heiler Zuńiga
2 hours ago I ordered two special dishes, the truth, the rice that was very little left. As a regular customer of the store, I took the pleasure of telling him that I was waiting for the new rice and the person treated me rudely after other people had been cordial. Madam, and I lack respect like that, that way is unfair. I think we deserve respect, both one and the other. We are clients. Money is not hard to earn. We can demand good food for our bodies.
Atmosphere: 1
Food: 1
Service: 1
Jamal Alfakeer
The food never changed. The price is gone up through the roof, you’re hiring illegal immigrants For half the price of the labor wholesale food prices has not gone up much stop taking advantage of people if you’re going up in the price keep the portions the same eyeballing chicken servings is not a measurement More proper A portion device better Then just eyeball it What a joke
The food has literally no flavor and when you go to ask for more sauce they act rude about it. They also make you bag the food yourself when you get it to go, Such a waste of money don't go here!
Atmosphere: 1
Food: 1
Service: 1
Tatiana Ariza
The attention is the worst, they are rude and haughty, they make people feel bad and they do not pay attention to what you ask of them. When I met this place it was good but they have changed and damaged everything thinking of not returning.
Atmosphere: 1
Food: 3
Service: 1
Julio Ricardo
The customer service here is TERRIBLE!!!! It's a shame they sully the quality of their food with their unprofessionalism.
Atmosphere: 1
Food: 3
Service: 1
Maggie
The lady that was at the register was really rude and kept on giving my group dirty looks. When we had an accident and spilled a drink we went over to her to ask for napkins and I explained that our table was covered in soda. The lady proceeded to hand me three napkins and rolled her eyes. Customer service at this location is terrible. I had to have my boyfriend go ask for more napkins and the lady seemed even more angry.
Atmosphere: 1
Food: 3
Service: 1
Andrea Felicia
Food quality is not great no flavor of teriyaki at all they need to learn how to enhance the flavor of the food! We’re really disappointed if we could only return it we will do it!!!
Solid 1 star experience. Pure rice and like 2 pieces of beef 🤣🤣🤣 like $18. I was hoping it’d be good as the one in fashion place mall. That one has the same beef plate except they cover the rice with beef for the same price. This one is like a scam.
I am absolutely furious about the experience I had at your establishment. Not only was my order completely wrong, but I was treated with blatant disrespect by one of your employees. When I tried to explain the issue in Spanish—which should not have been a problem-he refused to communicate in anything but broken English, even though it was obvious he wasn't understanding what I was saying.
I clearly stated what I ordered, yet he kept insisting I had ordered chicken-something I absolutely cannot stand and would never order. As someone who works in fast food myself, I know how simple it is to correct a mistake and treat a customer with basic respect. Instead, I was met with incompetence and attitude.
This was one of the worst customer service experiences I've ever had. I will NEVER be coming back-this place has lost a customer permanently.
Atmosphere: 1
Food: 2
Service: 1
Way overpriced for mediocre food with zero flavor. I had the teriyaki steak, with veggies and it literally had zero flavor with extra sauce. It’s barely edible. Absolutely disgusting and will not return.
Atmosphere: 2
Food: 1
Service: 2
Love love love this place!
Atmosphere: 5
Food: 5
Service: 5
I had an extremely disappointing experience at this restaurant in the mall. After placing my order, the employee took my payment and, instead of handing me my change, dropped it directly into the tip jar without my consent. When I spoke up about it, the employee completely ignored me and moved on to the next customer.
Not only was this incredibly rude, but it also felt dishonest. Tips should be voluntary, not taken without permission. I was so put off by the situation that I lost my appetite. This level of service is unacceptable, and I will never support this business again.
The food was excellent, very tasty, the customer service was excellent 👌
Came to the mall just to eat at this establishment and they told us they had no rice. Am I the only one that finds it completely unacceptable for an Asian restaurant to run out of rice of all things. I was highly disappointed. If your in a lunch rush and you see that your rice is not going to last all day, why wouldn't someone make more rice?
This is a really good place to eat. The meat is fresh and well seasoned and the rice and veggies are really yummy, too.
2 hours ago I ordered two special dishes, the truth, the rice that was very little left. As a regular customer of the store, I took the pleasure of telling him that I was waiting for the new rice and the person treated me rudely after other people had been cordial. Madam, and I lack respect like that, that way is unfair. I think we deserve respect, both one and the other. We are clients. Money is not hard to earn. We can demand good food for our bodies.
Atmosphere: 1
Food: 1
Service: 1
The food never changed. The price is gone up through the roof, you’re hiring illegal immigrants For half the price of the labor wholesale food prices has not gone up much stop taking advantage of people if you’re going up in the price keep the portions the same eyeballing chicken servings is not a measurement More proper A portion device better Then just eyeball it What a joke
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The food has literally no flavor and when you go to ask for more sauce they act rude about it. They also make you bag the food yourself when you get it to go, Such a waste of money don't go here!
Atmosphere: 1
Food: 1
Service: 1
The attention is the worst, they are rude and haughty, they make people feel bad and they do not pay attention to what you ask of them. When I met this place it was good but they have changed and damaged everything thinking of not returning.
Atmosphere: 1
Food: 3
Service: 1
The customer service here is TERRIBLE!!!! It's a shame they sully the quality of their food with their unprofessionalism.
Atmosphere: 1
Food: 3
Service: 1
The lady that was at the register was really rude and kept on giving my group dirty looks. When we had an accident and spilled a drink we went over to her to ask for napkins and I explained that our table was covered in soda. The lady proceeded to hand me three napkins and rolled her eyes. Customer service at this location is terrible. I had to have my boyfriend go ask for more napkins and the lady seemed even more angry.
Atmosphere: 1
Food: 3
Service: 1
Food quality is not great no flavor of teriyaki at all they need to learn how to enhance the flavor of the food! We’re really disappointed if we could only return it we will do it!!!
Food: 1
Loading...