I ordered the new shrimp and beef spicy and it was super dry and beef burnt! Had to pay an extra $1.50 for it. Not worth it. So disappointed ugh and don’t recommend it. Stick to orange chicken only.
Food: 2
Service: 2
Josiah Taylor
Great service from Reyna and the crew
Ray Fowler
Usually I have a good experience or at least fair. I dont know if language barrier was the problem. We ordered 2 items with rice. They were out of mushroom chicken so they were told we did not want it. We only wanted teriyaki chicken, but when it was cut 4 pieces were left out and he picked up them with finger and placed back in tray with other chicken. It looked like his first day or barely trained or he just didnt care and people were just too busy. We were charged for both items and and paid while still standing at cash register we realized we were charged for mushroom chicken and confronted them saying we told them that item was not wanted they said they can't refund the money. we said we did not want the mushroom chicken. They ended up getting their way mushroom chicken was OK but customer service was horrible. we won't be back for a while.
Atmosphere: 3
Food: 5
Service: 1
Ryker
they didnt have everything i wanted at the drive through so they gave me a 10% discount. food tasted amazing and staff was extremely nice. as a manager for a fast food joint these are the employees i would be looking for.
Atmosphere: 5
Food: 5
Service: 5
Zale Muriel
Fast and get the freshest Beijing beef!!! Thanks 😊
Jennifer Camarena
I haven’t been to this location but thought i’d visit it today for the drive thru (I didn’t want to get out of my car). I pulled in at around 10:17 and the first thing she said was “we don’t have anything at all so it’s gonna be a 10 minute wait”. I told her it was okay and if I could order… she sounded annoyed I even asked. I placed my order and pulled through to the window and I wasn’t payed out or acknowledged. I got in drive thru at about 10:19, wasn’t acknowledged till 10:43. I saw on their drive thru window that they open at 10am but at 11am on drive. If they would’ve told me drive thru wasn’t open yet I would’ve chose to either go inside or leave. I understand I did get their not long after opening but you are still open… i feel like opening times should be changed if you’re not ready to help customers after opening time. Or even communicating with customers why things are taking long helps ease the blow of waiting 25 minutes for food. i can be understanding but i feel like the service wasnt good and there is 0 employee to customer communication.
Atmosphere: 1
Food: 4
Service: 1
Caleb Wood
This Panda Express ALWAYS has the best orange chicken. They make it perfectly every time.
Atmosphere: 5
Food: 5
Service: 5
Paul Jones
Poorly managed place. I would avoid this. Everybody's been waiting for rice to be cooked for more than 30 minutes. There's now 40 people inside waiting for food. But in the meantime the rest of your food's getting cold. The health department needs to close this panda express down until they get new management. Ridiculous
Waited over an hour and a half for an online order to be ready. Delivery driver got their at the pickup time (45 minutes after ordering) and it still wasn't ready. Driver texted and explained the restaurant didn't have it ready. No sorry from them, no compensation, nothing. Absolutely deplorable service.
Atmosphere: 1
Food: 3
Service: 1
Blake Keyser
I don't understand why it has a sub4 star rating. I can't think of a fast food restaurant that You're going to get better bang for your buck. And their service is always great!
Atmosphere: 4
Food: 4
Service: 5
Michelle Chatelain
Ordered a medium side of walnut shrimp. The lady counted out 7 shrimps and put them in the box. The medium box was not even half full. She also chopped my teriyaki chicken and placed half back in the hot case only giving me 4 strips for my rice bowl.
Next time I will just drive to west valley where they are not afraid to load up the plates appropriately.
Atmosphere: 1
Food: 1
Service: 1
T
Good Chinese food. I like the bowl. My husband gets the 2 item because he likes their shrimp.
Got food poisoning
Nice store and good people
Atmosphere: 5
Food: 5
Service: 5
I ordered the new shrimp and beef spicy and it was super dry and beef burnt! Had to pay an extra $1.50 for it. Not worth it. So disappointed ugh and don’t recommend it. Stick to orange chicken only.
Food: 2
Service: 2
Great service from Reyna and the crew
Usually I have a good experience or at least fair. I dont know if language barrier was the problem. We ordered 2 items with rice. They were out of mushroom chicken so they were told we did not want it. We only wanted teriyaki chicken, but when it was cut 4 pieces were left out and he picked up them with finger and placed back in tray with other chicken. It looked like his first day or barely trained or he just didnt care and people were just too busy. We were charged for both items and and paid while still standing at cash register we realized we were charged for mushroom chicken and confronted them saying we told them that item was not wanted they said they can't refund the money. we said we did not want the mushroom chicken. They ended up getting their way mushroom chicken was OK but customer service was horrible. we won't be back for a while.
Atmosphere: 3
Food: 5
Service: 1
they didnt have everything i wanted at the drive through so they gave me a 10% discount. food tasted amazing and staff was extremely nice. as a manager for a fast food joint these are the employees i would be looking for.
Atmosphere: 5
Food: 5
Service: 5
Fast and get the freshest Beijing beef!!! Thanks 😊
I haven’t been to this location but thought i’d visit it today for the drive thru (I didn’t want to get out of my car). I pulled in at around 10:17 and the first thing she said was “we don’t have anything at all so it’s gonna be a 10 minute wait”. I told her it was okay and if I could order… she sounded annoyed I even asked. I placed my order and pulled through to the window and I wasn’t payed out or acknowledged. I got in drive thru at about 10:19, wasn’t acknowledged till 10:43. I saw on their drive thru window that they open at 10am but at 11am on drive. If they would’ve told me drive thru wasn’t open yet I would’ve chose to either go inside or leave. I understand I did get their not long after opening but you are still open… i feel like opening times should be changed if you’re not ready to help customers after opening time. Or even communicating with customers why things are taking long helps ease the blow of waiting 25 minutes for food. i can be understanding but i feel like the service wasnt good and there is 0 employee to customer communication.
Atmosphere: 1
Food: 4
Service: 1
This Panda Express ALWAYS has the best orange chicken. They make it perfectly every time.
Atmosphere: 5
Food: 5
Service: 5
Poorly managed place. I would avoid this. Everybody's been waiting for rice to be cooked for more than 30 minutes. There's now 40 people inside waiting for food. But in the meantime the rest of your food's getting cold. The health department needs to close this panda express down until they get new management. Ridiculous
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Waited over an hour and a half for an online order to be ready. Delivery driver got their at the pickup time (45 minutes after ordering) and it still wasn't ready. Driver texted and explained the restaurant didn't have it ready. No sorry from them, no compensation, nothing. Absolutely deplorable service.
Atmosphere: 1
Food: 3
Service: 1
I don't understand why it has a sub4 star rating. I can't think of a fast food restaurant that You're going to get better bang for your buck. And their service is always great!
Atmosphere: 4
Food: 4
Service: 5
Ordered a medium side of walnut shrimp. The lady counted out 7 shrimps and put them in the box. The medium box was not even half full. She also chopped my teriyaki chicken and placed half back in the hot case only giving me 4 strips for my rice bowl.
Next time I will just drive to west valley where they are not afraid to load up the plates appropriately.
Atmosphere: 1
Food: 1
Service: 1
Good Chinese food. I like the bowl. My husband gets the 2 item because he likes their shrimp.
Atmosphere: 5
Food: 5
Service: 5
I tried the Teriyaki Chicken which was dry.
Atmosphere: 4
Food: 3
Service: 4
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