The staff was very nice but the ordering line was a little confusing! The bagels were good however felt small for the price. The “pumpkin cookie” more like a brownie was soooooo good! I wish I bought more! The store had a weird sour smell not one I’ve smelt before at other bagel shops but our clothes smelt like it after.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich, Bagels
Conner Platts
Riches bagels has been around as long as I’ve known and are known for the best bagels, especially the asiago that’s neither here or there. The last handful of times I’ve gone in has been the worst service and most non-caring employees. It is appalling how much you can tell they dislike their job or they just might be miserable But what I’ve learned from the service industry is service is everything, the owners clearly need to reevaluate and create a program on how to properly and respectfully talk to people, especially the customers.
Atmosphere: 2
Food: 4
Service: 1
Mckel Peterson
Bagels are amazing ! But if you come within 3 hours of closing you will be treated as an inconvenience . They pre-close about 2 hours early. Great food, service not so great in the afternoon.
Atmosphere: 4
Food: 5
Service: 2
Robert
I went here because of the high reviews, I left very disappointed, the bagle tasted very old and hard and did not taste good at all.
Atmosphere: 3
Food: 2
Service: 4
Erik
I can’t lip-read, so when the service is whispering and there are loud conversations it’s impossible to communicate. Also, limited bagel selection; weird cheese selection (no cheddar? no peoperjack?); eh overall.
Atmosphere: 4
Food: 3
Service: 2
Salma C
First and last time at this Sandy location. I made an over the phone order and came to pick up. Stood in line to pay and was blatantly disregarded by staff several times. The girl behind the counter “Kate” was rolling her eyes at other employees while I was standing in front of the register and my food was right in front of me, surrounded by flys, I only needed to pay. She could have easily told me that she needed a few minutes to help other customers before ringing me up and I would have been fine with that. Being ignored and pretending like she didn’t see me while she helped 5 other customers and had them pay was beyond rude and disrespectful. Obviously customer service is NOT being taught to their employees.
Atmosphere: 1
Food: 3
Service: 1
Emily Schmidt
Amazing Bagels and friendly service! Must get the Asiago bagel!!
First and last time at this Sandy location. I made an over the phone order and came to pick up. Stood in line to pay and was blatantly disregarded by staff several times. The girl behind the counter “Kate” was rolling her eyes at other employees while I was standing in front of the register and my food was right in front of me, surrounded by flys, I only needed to pay. She could have easily told me that she needed a few minutes to help other customers before ringing me up and I would have been fine with that. Being ignored and pretending like she didn’t see me while she helped 5 other customers and had them pay was beyond rude and disrespectful. Obviously customer service is NOT being taught to their employees.
Atmosphere: 1
Food: 3
Service: 1
Elle Critch
The bagels are so delicious and their house made cream cheeses are delightful! My only problem with Rich's is the service. Why do they not have 2 lines? One for getting bagels to go and one for dine-in orders? You can easily wait 30 minutes just to pick up a dozen bagels to take home. I wish they would remedy this!
Hours are worth a by on
Atmosphere: 1
Food: 1
Service: 1
The staff was very nice but the ordering line was a little confusing! The bagels were good however felt small for the price. The “pumpkin cookie” more like a brownie was soooooo good! I wish I bought more! The store had a weird sour smell not one I’ve smelt before at other bagel shops but our clothes smelt like it after.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Breakfast Sandwich, Bagels
Riches bagels has been around as long as I’ve known and are known for the best bagels, especially the asiago that’s neither here or there. The last handful of times I’ve gone in has been the worst service and most non-caring employees. It is appalling how much you can tell they dislike their job or they just might be miserable But what I’ve learned from the service industry is service is everything, the owners clearly need to reevaluate and create a program on how to properly and respectfully talk to people, especially the customers.
Atmosphere: 2
Food: 4
Service: 1
Bagels are amazing ! But if you come within 3 hours of closing you will be treated as an inconvenience . They pre-close about 2 hours early. Great food, service not so great in the afternoon.
Atmosphere: 4
Food: 5
Service: 2
I went here because of the high reviews, I left very disappointed, the bagle tasted very old and hard and did not taste good at all.
Atmosphere: 3
Food: 2
Service: 4
I can’t lip-read, so when the service is whispering and there are loud conversations it’s impossible to communicate. Also, limited bagel selection; weird cheese selection (no cheddar? no peoperjack?); eh overall.
Atmosphere: 4
Food: 3
Service: 2
First and last time at this Sandy location. I made an over the phone order and came to pick up. Stood in line to pay and was blatantly disregarded by staff several times. The girl behind the counter “Kate” was rolling her eyes at other employees while I was standing in front of the register and my food was right in front of me, surrounded by flys, I only needed to pay. She could have easily told me that she needed a few minutes to help other customers before ringing me up and I would have been fine with that. Being ignored and pretending like she didn’t see me while she helped 5 other customers and had them pay was beyond rude and disrespectful. Obviously customer service is NOT being taught to their employees.
Atmosphere: 1
Food: 3
Service: 1
Amazing Bagels and friendly service! Must get the Asiago bagel!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asiago Cheese, Asiago Jalapeno Bagel, Bagels
First and last time at this Sandy location. I made an over the phone order and came to pick up. Stood in line to pay and was blatantly disregarded by staff several times. The girl behind the counter “Kate” was rolling her eyes at other employees while I was standing in front of the register and my food was right in front of me, surrounded by flys, I only needed to pay. She could have easily told me that she needed a few minutes to help other customers before ringing me up and I would have been fine with that. Being ignored and pretending like she didn’t see me while she helped 5 other customers and had them pay was beyond rude and disrespectful. Obviously customer service is NOT being taught to their employees.
Atmosphere: 1
Food: 3
Service: 1
The bagels are so delicious and their house made cream cheeses are delightful! My only problem with Rich's is the service. Why do they not have 2 lines? One for getting bagels to go and one for dine-in orders? You can easily wait 30 minutes just to pick up a dozen bagels to take home. I wish they would remedy this!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Asiago Cheese, Bagels
Restaurantji Recommends
Great place for some good food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asiago Cheese
Amazing bagels !!! Chill vibes
Atmosphere: 5
Food: 5
Service: 5
One of the best places for bagels! Wish it was closer to us!!
Food: 5
Can barely call these things bagels.
Food: 1
Service: 4
Great staff, great food, great atmosphere. If you're a bagel lover make sure to come by , this is the spot!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Asiago Jalapeno Bagel, Breakfast Sandwich, Bagels
Loading...