Red Robin Gourmet Burgers and Brews
11615 District Main Dr, South Jordan
(801) 495-5706
Recent Reviews
Sort by
Anyone who’s looked through these reviews knows how incredible Kenny is, you’ve gotta experience it first hand. My wife has celiacs and is always worried about contamination, Kenny came out checked in on the allergy and personally cooked her burger.
On top of that he checked in continually and ensured our experience was top tier. He was kind and considerate.
Atmosphere: 5
Food: 4
Service: 5
This was the most under average place to eat. The service was fine, and the atmosphere was pretty okay, but the food was most of the problem. None of the food we got had too much flavor to it or was very well seasoned, but it had our table with stomach issues for days. I could bypass the lack of the flavor if it didn’t make me feel gross the couple days afterwards. Just note that if you eat fairly healthy and like to stick to good food, maybe save this place for a cheat day where you won’t be too active in the days to come.
Atmosphere: 4
Food: 1
Service: 3
Was disappointed last time we came here, but used to love this location so we decided to give it another chance. This place is chaotic and no one seems to care. We waited 10 minutes to be acknowledged. The fries basket was like half full as always and never got any refills on them without asking and by the time our burgers already came out. Our waitress told us how the General Manager there makes them have to get google reviews in order to keep their shifts. That is a horrible way to treat your employees as well as unprofessional to mention. She did a really great job but was it just to keep her shifts? left a bad taste
Food: 1
Recommended dishes: Steak Fries
Service was slow. Drinks were not refilled and the orders were not done as requested. We have been here several times and the service is very hot and miss. A couple times the service has been great, but it is usually not awesome... Sometimes absolutely terrible. We come back because we like the burgers and bottomless fries. Expect good food and lackluster service and your expectations will be met.
UPDATE: We went back to this Red Robin and had an excellent experience. Johnnie was one of the best servers we have had at any restaurant. He was attentive and made sure we always had drinks and fries. If we can expect this level of service, Red Robin would be on our short list for nights out. Thank you Johnnie.
Atmosphere: 4
Food: 4
Service: 5
Melanie was our server and did a great job checking on us and was incredibly kind. The food was also great! I haven’t been to Red Robin before and didn’t know it would be that good. I had blackened salmon.
Atmosphere: 5
Food: 5
Service: 5
Laura was the best and sweetest server! She made sure we were well taken care of— drinks full, fries basket never empty, and made our overall experience top tier. Will be returning due to her FANTASTIC service:)
Atmosphere: 5
Food: 4
Service: 5
We love the Monster... lettuce wrapped. Different servers do a better job. We've had good and not great servers... but we've always loved the burgers.
Atmosphere: 4
Food: 5
Service: 4
Came on a Monday night with a group of ladies. Waiter was nice but it took at least 20 minutes to get fries brought out and then 3 requests to get more fries brought out. Service was very slow so I was a bit disappointed in my visit.
Atmosphere: 4
Food: 4
Service: 2
Was great environment. Kids enjoyed it the waitress was kind and very helpful. Food was awesome
Atmosphere: 5
Food: 5
Service: 5
Our server tonight was Zack and he was amazing, very attentive. Best service we’ve had in a long time.
Atmosphere: 3
Food: 4
Service: 5
Restaurantji Recommends
Brinkley was awesome! Great service. Good food and super fast response time. Thank you!
Atmosphere: 5
Food: 5
Service: 5
We had a great experience. Skylee is the best server ever. She is so awesome. Thanks so much.
Atmosphere: 5
Food: 4
Service: 5
They need to clean better food was ok fries were extra salty
Atmosphere: 1
Food: 3
Service: 2
Skylee was great! She always checked our water and came to refill our fries and ranch without us even asking. She seemed to know exactly what we needed!
I love Red Robin; their ranch is the GOAT. Their fries are well seasoned and perfectly crispy, their shakes are incredible, and their Madlove burger is phenomenal. If you want a place where the food has not gone downhill, Red Robin is a great choice!
Atmosphere: 5
Food: 5
Service: 5
Food was awesome as usual and Skyler was a rock star. So kind and attentive.
Atmosphere: 5
Food: 5
Service: 5
Loading...