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“The drive through speaks are so loud, they will burst your ear drums.
Thankfully Sam was amazing and took my order through the window. His service is the only reason I’m giving top ratings. He is a gem with top notch service.
Note to management, please TURN DOWN THE VOLUME. I have been complaining a lot for a long time about this and it’s WAY TOO LOUD every time. It would not surprise me if it’s over 120 decibels…to where it causes hearing damage to customers. No other restaurant has this problem…but the Spanish Fork Wendy’s is so loud it literally might ruin your hearing. Anything over 120 decibels causes permanent damage.
If they refuse to fix it, I’ll drop my rating.“
“I was here on Saturday 9/27/2025 around 630pm. The young lady behind the counter was extremely patient with me and my kids and our indecisiveness. When the drink machine in the lobby was out of a drink my daughter wanted, this same person filled it up for her with the machine by the drive through window, something they did for a different customer before us. Another customer came in after this, they acknowledged her and let her know they'd be with her in a moment. They were putting together a big order. This lady wasn't happy about it. When they were ready to take her order all she wanted to do was chew them out. The staff was extremely patient yet again. The whole incident ended with this lady walking out in a huff with her two children. The Wendy's staff was professional, and this particular customer was out of line.“