McDonald's
$ • Fast Food, Burgers, Coffee Shops
Hours:
NWC I, 15 & W 400 S, Springville
(801) 489-5668
About McDonald's
Customers' Favorites
McDonald's Reviews
literally the worst
been going there over 15 years and just got half of my order and it was ice cold and when I called the insolent moron who answered just completely disregarded me.
garbage. don't go there.
they used to be amazing but apparently now don't care even slightly
this is the worst McDonald's you could ever go to. went threw the drive threw at 8:01 was asked to park in stall 3. waited 30 minutes and still no food. went in and asked about it. they said they never got my order! i had already paid for it. then they said oh we'll get it right out to you. went to my car waited another 20 minutes. still nothing! went in told them yet again and they said it went out an hour ago! then the manager came out, did not say a word to me, gave me...read full review
I’m here to eat all the time and usually get good service. The employees today were super nice especially the girl at the window but we got overcharged on our food nearly 10 bucks try to explain to The manager after she was already rude to my husband and told him he wasn’t overcharged that two chicken nuggets that are supposed to be five dollars and a large fry do not come to 19 bucks.Then she says oh my F@&$”) god and finally refunds my money ,after arguing about it with...read full review
Ratings
Menu
Hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
McDonald's offers excellent customer service, with a responsive management team that goes above and beyond to ensure customer satisfaction. The restaurant is very accessible and always has what customers are looking for, unlike some other locations. While some menu items like the Cajun chicken sandwich may not meet expectations, the staff is accommodating and willing to fix any issues. Customers have noted that the food is OK, but they do have the best coke in town. The restaurant is clean, but service can be slow, both in ordering and receiving food. One customer shared a positive experience when using the app to order, mentioning that a friendly staff member helped resolve an issue with their coupon. Overall, this McDonald's location provides a standard dining experience, neither exceptional nor subpar, making it a decent choice for a quick meal, especially with convenient parking.