Firehouse Subs Red Rock Commons

Food was okay, but the whole place is dirty and gross. So I’m second guessing the food. All the employees were just in the back not doing anything as well.

Atmosphere: 1

Food: 4

Service: 2

Always good food and great service!

Atmosphere: 5

Food: 5

Service: 5

Excellent deal

Atmosphere: 5

Food: 5

Service: 5

My wife and I bought meatball subs from here last weekend and it was pretty gross. The meatball was burnt and dry, the was blackened and didn’t taste good at all. Strongly advise looking at your subs before leaving the restaurant

Food: 1

Great food

Atmosphere: 5

Food: 5

Service: 5

WTH happened to this place? Trash overflowing, floors disgusting, portions ridiculous. Sounds like the accountants are riding this ship to the bottom of the sea. Half the soda choices out, ice empty, workers could care less and obviously just trying to get to quitting time.

Atmosphere: 1

Food: 2

Service: 2

My family placed two separate orders and all 5 of our sandwiches were so soggy that they were un-edable. (We all had different sandwiches) it’s was like the just dumped all the sauses onto our bread.

Atmosphere: 3

Food: 2

Service: 2

Went there yesterday, store was gross , dirty several employees but no one cleaning up the trash everywhere! Garbage over flowing in all areas. Tables , floors dirty! Wouldn’t dare order a drink soda machine was dirty with splatter everywhere. The to go shelf where they put out to go orders to be picked up had food to be picked up with the bags having greasy smears from dirty gloves when they where put out. Food was mediocre at best. With the state of the restaurant we were worried that it wasn’t safe to eat !

Atmosphere: 1

Food: 1

Service: 1

The store is filthy! Trash overflowing, floor’s dirty, tables dirty! The high chairs are so gross the wood is black with filth ! Drink machine so splattered and dirty I wouldn’t even dare drink from it. I haven’t received my food yet . I’m very concerned about even eating what I ordered.

Atmosphere: 1

Service: 1

Ate the hook and ladder. It was perfect. Great place to grab a sandwich.

Atmosphere: 5

Food: 5

Service: 5

Staff were friendly and were quick to fix an issue with our order. Food was great as always.

Atmosphere: 5

Food: 5

Service: 5

What you are saving in labor costs in the short term can really cost you in the long term. When I walked in, there were about 3 other patrons, already served and eating. No one in line. The cashier had her back to me. When I approached the cash register to make my order, she slowly turns and looks me up and down. So sorry to interrupt you super important conversation, miss ma'am, but yes, I came here for food. She looks me up and down and it takes her about 15 seconds to say hello, all while making eye contact. Okaaaaay. So I order my sub. The ask my name, I both say and spell it for them. They spelled it wrong. Is that petty to point out? No. I spelled it for you. You just showed me you aren’t very good at listening. I take a seat and wait for my food. The floors are filthy, by the way. 5 minutes goes by. 10 minutes. At this point, I get up, because what is taking so long. I think the girl making my sub was new, which is fine. But there are 5 workers. A guy comes in to complain about a missing mobile order and they all freeze and start looking for his order. Hello? I’m pretty sure I’m waiting on a sandwich here! I have to get back to where I came from. I snuck out to get food. This place is pretty empty, which is why I stopped in. It shouldn’t be taking this long. I finally get my food, which is to-go, in a carton. No bag? No napkins? Mind you, this is my first (and last) time in there, so I have no clue if this is normal, but I’m pretty sure to-go mobile orders aren’t handed out that way. Overall, a terrible experience. In 2025 with the state of the economy and the fact that less and less people are eating out, you might want to train your staff better or at least have a supervisor who ISN’T a teenager. You’re entire staff cannot be made of teens, weekend or not.

Atmosphere: 1

Food: 3

Service: 1

Luv this place..... Yummmmm !!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Club on a Sub

Loved it

Atmosphere: 5

Food: 5

Service: 5

Orderd 2 sandwiches and the buns were very soggy, they had a good taste except for the soggy buns

Atmosphere: 5

Food: 3

Service: 5