I like the Starbucks, they have always been on the slower side which is okay. But today I didn’t only wait for 15+ minutes, I also got the wrong food item and my coffee is really bad, I need to throw it away. I hope they’ll improve again since I liked going there and they’re usually really friendly.
Atmosphere: 5
Food: 5
Service: 5
C V
Savanna is so great at meeting customers and gives the best advice of coffee drinks.....she suggested a pecan and pumpkin....it's now my go to for fall drinks....Thank you Savanna.....
Atmosphere: 5
Food: 5
Service: 5
Cerrisse Wood
I'm not sure if customer service just isn't a thing anymore. Not being greeted or talked to was definitely disheartening. Felt like I was imposing for trying to get a coffee. The two girls working there definitely need to learn how to greet people and maybe just fake being nice.
Atmosphere: 1
Food: 4
Service: 1
Elena Thomas
To the Manager of the place! I don't know why people would bring their dogs to the restaurants, but those to us who have allergies, we are not OK with dogs sniffing and shaking around our food!!! The Utah law prohibits any pets inside of the restaurants in Utah unless you have a permit. If you have a permit, please display the permit with its number of the front door, so we Would NOT come to get any food from your place! I got my coffee on 9/17 around 9 am, and when I asked lady to keep her dog away from me, she become very rude! I DONT want dogs hair or drools in my food, is it too much to ask????
Atmosphere: 1
Food: 1
Service: 2
Jacob White
Ordered a drink yesterday morning on the way to work and unfortunately it was made wrong and I didn’t have time to go back before going to work. However this morning I went back and Hannah was amazing she took care of me instantly no questions asked and made it right.
Atmosphere: 5
Food: 5
Service: 5
Lilly Paul
By far my first terrible expierence at a starbucks yet. We stood there for 10 minutes waiting to even be acknowledged, all while one worker was filling ice and the other was making all the drinks. Customer service should be your first priority, the ice can come later. When we were finally able to order the barista did not even say a word to us just stared at us. I have worked in customer service for many many years and I would never once choose to be so blatantly disrespectful toward a paying customer. Lastly, when the drinks finally came out 2/3 were made incorrectly… I would have to guess due to the first girl inputting them wrong. The other barista was very kind and apologetic, offering to let us keep the incorrect drinks as well as remake them. Overall, if I could give it 0 stars I would. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Swift
Order was made incorrectly
Atmosphere: 4
Food: 3
Service: 4
Arcane
I travel A LOT, and congratulations! You are the first Starbucks across the USA to charge extra for light ice because that would mean adding more base flavor. Wow. I'll always choose to drive farther for better service and reasonable accommodations. What a joke. I'm embarrassed for you.
Atmosphere: 2
Food: 2
Service: 1
Shelly Bolding
Employee greeted as if being bothered. When I requested to have one of the drinks in a trente cup, I was interrupted and told they are not allowed to do that. The upsizing of the cup probably cost 3 cents. Losing our business will cost much more.
Atmosphere: 1
Food: 1
Service: 1
Susanne Allen
Strawberry refreshers always a treat on a hot day...couteous employees
This Starbucks is inside a grocery store. There isn't much atmosphere. Sometimes it's quiet, sometimes it's not. The service is at the counter. It's good. The coffee is good. The food is a little pricy. There's no kitchen. I don't remember if there's a microwave. The store does have handicapped parking and wheelchair accessible access.
Atmosphere: 3
Food: 3
Service: 5
Kathrin Lorenzo
Great
Food: 5
Service: 5
Mike Carson
Was super busy and had to stand in line too long. I guess that is what you get for the foot traffic.
I like the Starbucks, they have always been on the slower side which is okay. But today I didn’t only wait for 15+ minutes, I also got the wrong food item and my coffee is really bad, I need to throw it away. I hope they’ll improve again since I liked going there and they’re usually really friendly.
Atmosphere: 5
Food: 5
Service: 5
Savanna is so great at meeting customers and gives the best advice of coffee drinks.....she suggested a pecan and pumpkin....it's now my go to for fall drinks....Thank you Savanna.....
Atmosphere: 5
Food: 5
Service: 5
I'm not sure if customer service just isn't a thing anymore. Not being greeted or talked to was definitely disheartening. Felt like I was imposing for trying to get a coffee. The two girls working there definitely need to learn how to greet people and maybe just fake being nice.
Atmosphere: 1
Food: 4
Service: 1
To the Manager of the place!
I don't know why people would bring their dogs to the restaurants, but those to us who have allergies, we are not OK with dogs sniffing and shaking around our food!!!
The Utah law prohibits any pets inside of the restaurants in Utah unless you have a permit. If you have a permit, please display the permit with its number of the front door, so we Would NOT come to get any food from your place!
I got my coffee on 9/17 around 9 am, and when I asked lady to keep her dog away from me, she become very rude! I DONT want dogs hair or drools in my food, is it too much to ask????
Atmosphere: 1
Food: 1
Service: 2
Ordered a drink yesterday morning on the way to work and unfortunately it was made wrong and I didn’t have time to go back before going to work. However this morning I went back and Hannah was amazing she took care of me instantly no questions asked and made it right.
Atmosphere: 5
Food: 5
Service: 5
By far my first terrible expierence at a starbucks yet. We stood there for 10 minutes waiting to even be acknowledged, all while one worker was filling ice and the other was making all the drinks. Customer service should be your first priority, the ice can come later. When we were finally able to order the barista did not even say a word to us just stared at us. I have worked in customer service for many many years and I would never once choose to be so blatantly disrespectful toward a paying customer. Lastly, when the drinks finally came out 2/3 were made incorrectly… I would have to guess due to the first girl inputting them wrong. The other barista was very kind and apologetic, offering to let us keep the incorrect drinks as well as remake them. Overall, if I could give it 0 stars I would. Will not be returning.
Atmosphere: 1
Food: 1
Service: 1
Order was made incorrectly
Atmosphere: 4
Food: 3
Service: 4
I travel A LOT, and congratulations! You are the first Starbucks across the USA to charge extra for light ice because that would mean adding more base flavor. Wow.
I'll always choose to drive farther for better service and reasonable accommodations. What a joke. I'm embarrassed for you.
Atmosphere: 2
Food: 2
Service: 1
Employee greeted as if being bothered. When I requested to have one of the drinks in a trente cup, I was interrupted and told they are not allowed to do that. The upsizing of the cup probably cost 3 cents. Losing our business will cost much more.
Atmosphere: 1
Food: 1
Service: 1
Strawberry refreshers always a treat on a hot day...couteous employees
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Gotta love coffee
Atmosphere: 5
Food: 5
Service: 5
Savanna is the reason I go back everyday <3
Atmosphere: 5
Food: 5
Service: 5
This Starbucks is inside a grocery store. There isn't much atmosphere. Sometimes it's quiet, sometimes it's not. The service is at the counter. It's good. The coffee is good. The food is a little pricy. There's no kitchen. I don't remember if there's a microwave. The store does have handicapped parking and wheelchair accessible access.
Atmosphere: 3
Food: 3
Service: 5
Great
Food: 5
Service: 5
Was super busy and had to stand in line too long. I guess that is what you get for the foot traffic.
Atmosphere: 4
Food: 4
Service: 5
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