I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
Can’t Turn Left
They do a really good job here, best wings in STG. Try the Korean, original hot, & atomic. The employees are a pleasure to work with. Keep up the great work guys.
Atmosphere: 5
Food: 5
Service: 5
Venus Medeiros Tavares
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Victoria Inscoe
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Bryson Gines
Best wingstop location forsure!
Atmosphere: 3
Food: 4
Service: 4
Emmitt Gardine
Ordered online and they gave me 2 bottom buns for my sandwich
Food: 5
Service: 1
Miah Acosta
My boyfriend called in an order for 40 wings 20 minuets prior to us showing up. we got there, they said 10 more minutes...after waiting THIRTY minutes they told us they lost our order. wingstop is one of our favorite spots and this has made us reconsider. how could you tell us 10 minutes and then say you lost FORTY wings....we're going on 45 minutes of still waiting.
Atmosphere: 1
Food: 1
Service: 1
Zemtek Smith
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Maranita Sapito
my stomach full from all da winggz im eating
Nickalus Pesch
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
I regret. 7 Eleven wings are 100 times better way cheaper than this place.
Atmosphere: 2
Food: 1
Service: 4
Sophie Miller
Chicken sandwich was amazing! 10/10
Atmosphere: 5
Food: 5
Service: 5
Logan Gubler
Wings are always great!
Atmosphere: 5
Food: 5
Service: 5
Corey Bush
Always a win for wings!
Atmosphere: 4
Food: 4
Service: 4
Atreyu Allin
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
They do a really good job here, best wings in STG. Try the Korean, original hot, & atomic. The employees are a pleasure to work with. Keep up the great work guys.
Atmosphere: 5
Food: 5
Service: 5
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Best wingstop location forsure!
Atmosphere: 3
Food: 4
Service: 4
Ordered online and they gave me 2 bottom buns for my sandwich
Food: 5
Service: 1
My boyfriend called in an order for 40 wings 20 minuets prior to us showing up. we got there, they said 10 more minutes...after waiting THIRTY minutes they told us they lost our order. wingstop is one of our favorite spots and this has made us reconsider. how could you tell us 10 minutes and then say you lost FORTY wings....we're going on 45 minutes of still waiting.
Atmosphere: 1
Food: 1
Service: 1
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
my stomach full from all da winggz im eating
stopped taking cash, so I stopped taking wings, from them. hope they go out of business. 64% is being extremely generous
Restaurantji Recommends
I regret. 7 Eleven wings are 100 times better way cheaper than this place.
Atmosphere: 2
Food: 1
Service: 4
Chicken sandwich was amazing! 10/10
Atmosphere: 5
Food: 5
Service: 5
Wings are always great!
Atmosphere: 5
Food: 5
Service: 5
Always a win for wings!
Atmosphere: 4
Food: 4
Service: 4
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
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