I've gone here probably 6 or 7 times. Wish I could rate it higher but management and staff seem poorly trained. They are not attentive and do not care how quickly an order is put out. Don't get me wrong, I love Burger King. It's an absolute go-to restaurant for us but this location lacks the ability to serve it's customers with their current management and staff. Quite unfortunate.
Atmosphere: 5
Food: 4
Service: 1
Drury wife
Ordered from grub hub, BURGER KING sealed bag and more than half the other was missing. Burger King Wouldn't do anyone except told me to come get the rest, would not get the order fresh and Crystal the MANAGER was so rude on the phone and told me to contact grub hub. WORST SERVICE EVER. Clearly you don't need to be nice or even have a brain to work at this location.
Food: 1
Service: 1
Rianna Tsu
This is the slowest “fast food” I have ever experienced. We waited over 20 minutes in the drive through. They didn’t even acknowledge our presence on the ordering monitor for 5 minutes before telling us to “wait please” when we were trying to get a response. They need to seriously fix their staff problem. It made us miss the start of our movie. Not coming here again.
Jared Koz
It's burger king. I will say the employees are always nice and accommodating
Food: 4
Owen Miller
Nice new store. Food pretty lousy. Employees don't speak English well.
Atmosphere: 4
Food: 3
Service: 3
Noryang Fuentes Gray
I love how nice they are. My doggie Elsa looooves their chicken nuggets, we always get them for her
Atmosphere: 5
Food: 5
Service: 5
J T
I tried to stop by for lunch today. I had a coupon that I wanted to use, but the kiosk does not have any way of entering coupons, so I needed to go to the counter in order to finalize my order. I stood there and waited 15 minutes. Within that time two employees walked up to the counter made eye contact then immediately walked away. Neither one of them greeted me nor asked if I needed any help. Very poor service. I'll happily take my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
Crystal Savini
This was our second visit to this location, and unfortunately both times were disappointing. The first time, the manager took our order while on the phone and ended up getting it wrong. We brushed it off, thinking maybe it was just an off day.
We tried again, different t time of the day. I placed my order using a coupon, while my daughter waited behind me to place hers. She stood there for about 10 minutes before anyone came back to take her order—by then, my food had already been brought out. Since we were doing takeout, I had to wait until her food was ready, which meant mine sat there getting cold. I even called out to ask if someone could take her order, and although a staff member acknowledged me, no one came out to help. By the time we got home, my burger was stale and the fries were too.
After that, I finally looked at the reviews, and let’s just say I won’t be returning. It’s disappointing because we usually enjoy Burger King.
Atmosphere: 3
Food: 1
Service: 1
Manisela Prescott
So glad they moved this burger king down from state street to vineyard next to wingstop. Bk is so much better than wingstop in service, time, food. Plz help me boost the economic growth of this bk yall
Atmosphere: 5
Food: 5
Service: 5
Isaac Miranda
Honestly everytime I come here it’s a 10/10 food and service, plus it’s always clean, no issues with my orders, very happy with this location
If you want people licking their hands and eating fries off the line then handling without gloves the lettuce, tomatoes and onion rings as well as spreading the sauce on the bun, then this place is for you. I took my burger and threw it away. Disgusting!!!
Food: 1
Service: 1
Josh Vincent
I didn't eat here but I was picking up an order as a door dasher they are quick and great service best part I could hear one of the employees singing making food made me smile keep up the great work guys!
Atmosphere: 5
Service: 5
Jason Mata
Best burger in the world
Atmosphere: 5
Food: 5
Service: 5
Leahlei Flowers
Worst experience I’ve ever had at a Burger King. The staff were extremely unprofessional and even displayed racist behavior. Our food was literally thrown at us, half the order was missing, and when we asked for the rest, they flat out refused. Completely unacceptable.
I've gone here probably 6 or 7 times. Wish I could rate it higher but management and staff seem poorly trained. They are not attentive and do not care how quickly an order is put out. Don't get me wrong, I love Burger King. It's an absolute go-to restaurant for us but this location lacks the ability to serve it's customers with their current management and staff. Quite unfortunate.
Atmosphere: 5
Food: 4
Service: 1
Ordered from grub hub, BURGER KING sealed bag and more than half the other was missing. Burger King Wouldn't do anyone except told me to come get the rest, would not get the order fresh and Crystal the MANAGER was so rude on the phone and told me to contact grub hub. WORST SERVICE EVER. Clearly you don't need to be nice or even have a brain to work at this location.
Food: 1
Service: 1
This is the slowest “fast food” I have ever experienced. We waited over 20 minutes in the drive through. They didn’t even acknowledge our presence on the ordering monitor for 5 minutes before telling us to “wait please” when we were trying to get a response. They need to seriously fix their staff problem. It made us miss the start of our movie. Not coming here again.
It's burger king. I will say the employees are always nice and accommodating
Food: 4
Nice new store. Food pretty lousy. Employees don't speak English well.
Atmosphere: 4
Food: 3
Service: 3
I love how nice they are. My doggie Elsa looooves their chicken nuggets, we always get them for her
Atmosphere: 5
Food: 5
Service: 5
I tried to stop by for lunch today. I had a coupon that I wanted to use, but the kiosk does not have any way of entering coupons, so I needed to go to the counter in order to finalize my order. I stood there and waited 15 minutes. Within that time two employees walked up to the counter made eye contact then immediately
walked away. Neither one of them greeted me nor asked if I needed any help. Very poor service. I'll happily take my business elsewhere.
Atmosphere: 1
Food: 1
Service: 1
This was our second visit to this location, and unfortunately both times were disappointing. The first time, the manager took our order while on the phone and ended up getting it wrong. We brushed it off, thinking maybe it was just an off day.
We tried again, different t time of the day.
I placed my order using a coupon, while my daughter waited behind me to place hers. She stood there for about 10 minutes before anyone came back to take her order—by then, my food had already been brought out. Since we were doing takeout, I had to wait until her food was ready, which meant mine sat there getting cold. I even called out to ask if someone could take her order, and although a staff member acknowledged me, no one came out to help. By the time we got home, my burger was stale and the fries were too.
After that, I finally looked at the reviews, and let’s just say I won’t be returning. It’s disappointing because we usually enjoy Burger King.
Atmosphere: 3
Food: 1
Service: 1
So glad they moved this burger king down from state street to vineyard next to wingstop. Bk is so much better than wingstop in service, time, food. Plz help me boost the economic growth of this bk yall
Atmosphere: 5
Food: 5
Service: 5
Honestly everytime I come here it’s a 10/10 food and service, plus it’s always clean, no issues with my orders, very happy with this location
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The staff here is awesome!
Atmosphere: 5
Food: 5
Service: 5
If you want people licking their hands and eating fries off the line then handling without gloves the lettuce, tomatoes and onion rings as well as spreading the sauce on the bun, then this place is for you. I took my burger and threw it away. Disgusting!!!
Food: 1
Service: 1
I didn't eat here but I was picking up an order as a door dasher they are quick and great service best part I could hear one of the employees singing making food made me smile keep up the great work guys!
Atmosphere: 5
Service: 5
Best burger in the world
Atmosphere: 5
Food: 5
Service: 5
Worst experience I’ve ever had at a Burger King. The staff were extremely unprofessional and even displayed racist behavior. Our food was literally thrown at us, half the order was missing, and when we asked for the rest, they flat out refused. Completely unacceptable.
Atmosphere: 1
Food: 1
Service: 1
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