Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
Nicole Savage
What a gross experience @wingstop has become. The restaurants are NASTY inside and the fries are HORRID. Bring back the OG fries!!! The Belmead, TX location is a mess, the manager doesn't care, the soda machine didn't have any sodas available. There was trash everywhere and the floors were a mess.
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Ruti Vidales
French fries are horrible
Karanda Heimuli
The team here was super friendly, awesome, and took great care of us! Whoever was up at the register, I believe his name was Alex, was so friendly and helpful and we really appreciated him taking such great care of us! Cannot recommend this location enough!!
Daniel Roth
Gave me the wrong wings, but the food is good and when there’s specials the price is good too. We go here anytime we have good deals or coupons.
Eric Hatch
Took an hour to get ten wings. Horrible staff and service!!
Siobhon De Souza
I love my wings WELL DONE. I certainly appreciate the option.
Today I am heartbroken as the Sweet CHILI Glaze is gone.
Gone like yesterday,.
Please bring it back Mr WingStop dude? Pretty please with SWEET CHILI Glaze on top?🙏😭
Alicia Bell
I placed an order online for my family for dinner. Once I returned home, I discovered the food was ice cold. I took the food back to the store and I was told that they could remake my food or I would receive a refund within 5 to 7 days. My issue was this was the refund was not processed. I was expected to take the word of the woman in charge. She told me that she could text her area manager a copy of my receipt so they can process the refund as she could not process it in the. She then took a call from her manager, Robert, who told me the same thing that they stand on. I would receive a refund within 5 to 7 days with no proof of this refund with me leaving the store. I was told that I could either except that or they could remake my food. Not to mention there were multiple employees playing in the back cooking area. I didn’t trust this at this point. I feel this is very unjust. Very unacceptable and not good customer service. Wingstop do better!!
Mike Milford
Waited over 2 hours for a delivery. When the first driver showed up the order wasn’t ready when they said. So when the second driver showed up they closed early. Worse service not just this time but every time. What a shame the food is good but the service is beyond terrible. Please don’t waist your time. Now to try to get a refund that I paid for but never got.
I called in advance to place my order and when I came to pick it up I had to wait an extra 20 minutes … they told me they had cancelled my order because my order was in the “way” of DoorDash orders . So when I went to pick it up they had to put in in the system again . The lady I talked to on the phone was rude…. Seems that she doesn’t like working there … they made every other order and made sure mine was last because she knew who I was from the phone call. Very unprofessional. What is the point of calling to place in order if it’s not going to be ready when I go and pick it up… that’s why I give you guys 1 star… you guys need to find better people to hire . That “lady” and “guy” were possibly the worst employees I’ve seen in a while. They also forgot my extra ranch . I wouldn’t not recommend ordering at night . That’s when you get the worst employees….
J G
To be upfront, a family member paid for this food as carryout. I tried a wing - dry. I tried a corn cob - dusted with overwhelming spices. I tried a cheddar fry - soggy. I'm not a picky eater. I just don't know why she drove all the way to Vineyard for this food. I gave an extra star because I didn't have to pay for it.
Canar8
Amazing service, these employees are great, big dude that work Saturday night shift, and curly hair were the best
Tranquil Beauty spa
This wingstop is so good! Always get classic hab it's the best!
Ben Foltz (DucesAreWild19)
YUM YUM YUM! Austin and Austin sauce up the best wings!
Every location I pick up GrubHub deliveries has slow and rude service. I'm about to boycott their pickups with how consistently bad Wingstop is customer service wise.
What a gross experience @wingstop has become. The restaurants are NASTY inside and the fries are HORRID. Bring back the OG fries!!! The Belmead, TX location is a mess, the manager doesn't care, the soda machine didn't have any sodas available. There was trash everywhere and the floors were a mess.
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
The team here was super friendly, awesome, and took great care of us! Whoever was up at the register, I believe his name was Alex, was so friendly and helpful and we really appreciated him taking such great care of us! Cannot recommend this location enough!!
Gave me the wrong wings, but the food is good and when there’s specials the price is good too. We go here anytime we have good deals or coupons.
Took an hour to get ten wings. Horrible staff and service!!
I love my wings WELL DONE. I certainly appreciate the option. Today I am heartbroken as the Sweet CHILI Glaze is gone. Gone like yesterday,. Please bring it back Mr WingStop dude? Pretty please with SWEET CHILI Glaze on top?🙏😭
I placed an order online for my family for dinner. Once I returned home, I discovered the food was ice cold. I took the food back to the store and I was told that they could remake my food or I would receive a refund within 5 to 7 days. My issue was this was the refund was not processed. I was expected to take the word of the woman in charge. She told me that she could text her area manager a copy of my receipt so they can process the refund as she could not process it in the. She then took a call from her manager, Robert, who told me the same thing that they stand on. I would receive a refund within 5 to 7 days with no proof of this refund with me leaving the store. I was told that I could either except that or they could remake my food. Not to mention there were multiple employees playing in the back cooking area. I didn’t trust this at this point. I feel this is very unjust. Very unacceptable and not good customer service. Wingstop do better!!
Waited over 2 hours for a delivery. When the first driver showed up the order wasn’t ready when they said. So when the second driver showed up they closed early. Worse service not just this time but every time. What a shame the food is good but the service is beyond terrible. Please don’t waist your time. Now to try to get a refund that I paid for but never got.
Restaurantji Recommends
I called in advance to place my order and when I came to pick it up I had to wait an extra 20 minutes … they told me they had cancelled my order because my order was in the “way” of DoorDash orders . So when I went to pick it up they had to put in in the system again . The lady I talked to on the phone was rude…. Seems that she doesn’t like working there … they made every other order and made sure mine was last because she knew who I was from the phone call. Very unprofessional. What is the point of calling to place in order if it’s not going to be ready when I go and pick it up… that’s why I give you guys 1 star… you guys need to find better people to hire . That “lady” and “guy” were possibly the worst employees I’ve seen in a while. They also forgot my extra ranch . I wouldn’t not recommend ordering at night . That’s when you get the worst employees….
To be upfront, a family member paid for this food as carryout. I tried a wing - dry.
I tried a corn cob - dusted with overwhelming spices. I tried a cheddar fry - soggy. I'm not a picky eater. I just don't know why she drove all the way to Vineyard for this food. I gave an extra star because I didn't have to pay for it.
Amazing service, these employees are great, big dude that work Saturday night shift, and curly hair were the best
This wingstop is so good! Always get classic hab it's the best!
YUM YUM YUM! Austin and Austin sauce up the best wings!
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