I had went gone through the drive through last night just after 10 to pick my family up some food just for the intercom person (later found out his name is trevin) to be the most rude service worker I have ever had to deal with he yelled at me for asking for the total at the intercom then gave me a medium drink that was ordered with my large meal and told me to pull to the front of the store slamming the window close before I was able to even say anything I then sat in front of the store for 10 full minutes before a actual kind gentleman brought out my food and I told him that guy was very rude and should not be talking to customers like that he then told me he was very sorry gave me the other guys name and told me he has customers saying if it’s the night workers they will not go to this location then I realized my order was messed up when I got home I ordered a large number one and they gave a beef and cheddar hands down the coldest French fries I’ve ever had right out the bag and again the wrong size of drink do not go to this location most of their workers are very rude
Food: 2
Service: 1
Kirk Johnson
Too expensive for what it is
Atmosphere: 2
Food: 2
Service: 2
CJ Lost
Store at 2819 w 7800 s West Jordan, Ut. THE results.... Sandwich...4 SLICES of meat, cold..81°,soggy, smashed flat. Tasted stale Fries...cold 74°, tiny broken up pieces and soggy, no crisp or taste at all. I used a thermometer to check temperatures. This store is 1/2 mile away and was Delivery. Charged for a drink..No drink.
Atmosphere: 4
Food: 1
Service: 1
emilee nieves
The night shift people were awesome! Such good customer service! (:
Food: 5
Service: 5
Wade Brinton
Get yourself a delicious spread of roast beef, crinkle fries, potato cakes, and jalapeno poppers! That jam berry sauce is wonderful. Nothing will beat poring honey mustard and Arby's sauce all over those roast beef sandwiches. Slaps consistently!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Fries, Roast Beef
Bladextreme
I love going to this Arby's they work fast, answer all my questions and are helpful with my orders. I am especially thankful for the assistant manager, Trevor, for helping me with my orders and he runs the Arby's like a well oiled machine!
Atmosphere: 5
Food: 5
Service: 5
Carolyn Hansen
Service has been getting worse and worse. They have you pay and then go wait.upfront in one of the stalls, then they take 5+ min to bring you your food. They forgot my drink, said he would be right back but instead went and spent the next few minutes talking to a friend parked and then went inside and talked to coworkers, I ended up going back through the drive-thru, over 15 minutes for food and drink.
Tooner Santana
There was a roach in my sandwich but I ate it anyway because of the extra protein in my meat mountain. The barbeque sauce covered it up anyway.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Beef and Cheddar, Double Roast Beef, Roast Beef, Beef 'N Cheddar
Belinda Marek
Yummy beef and cheddar with extra cheese
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef and Cheddar
Hayley Jean “hay hay hayley potter” Mendenhall
I love Arby's thank you for the good food I would never stop coming to you
Not my go-to Arby's even though it's the closest to my house. I just feel like the teens need to learn how to communicate better. This spot just needs to do some training.
Food: 3
Service: 2
Marilyn Mariani
Ordered food in drive through. Was asked to pull around. Waited 5 minutes then 2 other cars from drive up asked to pull around. Another 5 minutes and food was brought out to the other 2 cars and a door dash driver. Went inside and was told they forgot to put potato cakes in. Gave me a free sandwich coupon that expired last year. Terrible service at the West Jordan location.
Food: 2
Service: 1
Marcus Burns
Food is exactly the same as every Arby's. The staff are friendly and courteous and like everywhere else the prices are high, so watch the specials
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef and Cheddar, Roast Beef, French Dip, Beef 'N Cheddar, Classic Roast Beef, Loaded Curly Fries, French Dip Sandwich
Danae Pol
They quite literally can never get anything right. Originally thought that it was just a one-time experience, but it has happened every single time we have gone, they forget multiple items, and we have to continuously go back to get everything we paid for
Food: 4
Service: 1
Todd Wright
Shorted us on curly fries on the last 2 visits. Not filled to the top, on a large fry only had enough to fill a small fry container! Friendly staff, but fill the dang fries! Time to find a new location
I had went gone through the drive through last night just after 10 to pick my family up some food just for the intercom person (later found out his name is trevin) to be the most rude service worker I have ever had to deal with he yelled at me for asking for the total at the intercom then gave me a medium drink that was ordered with my large meal and told me to pull to the front of the store slamming the window close before I was able to even say anything I then sat in front of the store for 10 full minutes before a actual kind gentleman brought out my food and I told him that guy was very rude and should not be talking to customers like that he then told me he was very sorry gave me the other guys name and told me he has customers saying if it’s the night workers they will not go to this location then I realized my order was messed up when I got home I ordered a large number one and they gave a beef and cheddar hands down the coldest French fries I’ve ever had right out the bag and again the wrong size of drink do not go to this location most of their workers are very rude
Food: 2
Service: 1
Too expensive for what it is
Atmosphere: 2
Food: 2
Service: 2
Store at 2819 w 7800 s West Jordan, Ut. THE results....
Sandwich...4 SLICES of meat, cold..81°,soggy, smashed flat. Tasted stale
Fries...cold 74°, tiny broken up pieces and soggy, no crisp or taste at all. I used a thermometer to check temperatures. This store is 1/2 mile away and was Delivery.
Charged for a drink..No drink.
Atmosphere: 4
Food: 1
Service: 1
The night shift people were awesome! Such good customer service! (:
Food: 5
Service: 5
Get yourself a delicious spread of roast beef, crinkle fries, potato cakes, and jalapeno poppers! That jam berry sauce is wonderful. Nothing will beat poring honey mustard and Arby's sauce all over those roast beef sandwiches. Slaps consistently!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crinkle Fries, Roast Beef
I love going to this Arby's they work fast, answer all my questions and are helpful with my orders. I am especially thankful for the assistant manager, Trevor, for helping me with my orders and he runs the Arby's like a well oiled machine!
Atmosphere: 5
Food: 5
Service: 5
Service has been getting worse and worse. They have you pay and then go wait.upfront in one of the stalls, then they take 5+ min to bring you your food. They forgot my drink, said he would be right back but instead went and spent the next few minutes talking to a friend parked and then went inside and talked to coworkers, I ended up going back through the drive-thru, over 15 minutes for food and drink.
There was a roach in my sandwich but I ate it anyway because of the extra protein in my meat mountain. The barbeque sauce covered it up anyway.
Atmosphere: 1
Food: 5
Service: 5
Recommended dishes: Beef and Cheddar, Double Roast Beef, Roast Beef, Beef 'N Cheddar
Yummy beef and cheddar with extra cheese
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef and Cheddar
I love Arby's thank you for the good food I would never stop coming to you
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Not my go-to Arby's even though it's the closest to my house. I just feel like the teens need to learn how to communicate better. This spot just needs to do some training.
Food: 3
Service: 2
Ordered food in drive through. Was asked to pull around. Waited 5 minutes then 2 other cars from drive up asked to pull around. Another 5 minutes and food was brought out to the other 2 cars and a door dash driver. Went inside and was told they forgot to put potato cakes in. Gave me a free sandwich coupon that expired last year. Terrible service at the West Jordan location.
Food: 2
Service: 1
Food is exactly the same as every Arby's. The staff are friendly and courteous and like everywhere else the prices are high, so watch the specials
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Beef and Cheddar, Roast Beef, French Dip, Beef 'N Cheddar, Classic Roast Beef, Loaded Curly Fries, French Dip Sandwich
They quite literally can never get anything right. Originally thought that it was just a one-time experience, but it has happened every single time we have gone, they forget multiple items, and we have to continuously go back to get everything we paid for
Food: 4
Service: 1
Shorted us on curly fries on the last 2 visits. Not filled to the top, on a large fry only had enough to fill a small fry container! Friendly staff, but fill the dang fries! Time to find a new location
Atmosphere: 3
Food: 1
Service: 3
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