A&W Restaurant
1680 W 9000 S, West Jordan
(801) 566-1741
Recent Reviews
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I took my mother there. It was fantastic. It was so clean. The food was delicious ?. We had a nice visit.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 3 PC Chicken Tenders, Original Double Bacon Cheeseburger
I used the drive through. But I waited nearly 20 minutes for 2 burgers and fries.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Papa Burger Combo
Is the 3rd time I been there and the COOK is not helping his coworkers properly with not doing his work! ???
Service: 1
Understaffed is one thing, but 1 stopped and got a burger..spent the whole night in the bathroom..only thing I ate all day. He was wearing gloves and pretty sure he was handling raw food and cooked food with same ones..
The root beer floats had the perfect ratio of ice cream to soda and the cashier was so nice even though the store was clearly busy and backed up
Food: 5
Service: 5
Great service, very positive cashier she had a great attitude!
Atmosphere: 5
Food: 5
Service: 5
I’ve been a fan of A&W my whole life, but only go when it’s convenient. Today I was passing by right at lunch time and decided to stop in. There was virtually no customers inside or at the drive thru.I’m a member of the A&W Mug Club so I had a coupon and even though they didn’t couldn’t scan the code they still honored the deal which was very kind of them.The staff were welcoming and friendly and the food turned out great, exactly as ordered.My only disappointment was that the “made fresh daily” A&W rootbeer didn’t come from a tap of its own, and didn’t really seem like it was “made fresh,” but rather the typical bag-in-a-box style of soft drink like any others.Overall the restaurant was clean and maintained and there was ample parking outside.
Atmosphere: 5
Food: 4
Service: 5
Absolutely HORRIBLE experience. Went through the drive-thru on March 10, 2024 at about 3:30om. Order taker/cashier was rude while taking my order. After arriving at the window, she asked me to pull forward to wait for my order, which I did. Meanwhile THREE vehicles behind me were also asked to pull over and wait. All three received their orders before me. My order was fairly small so I thought that was a bit odd. After waiting patiently for TWENTY MINUTES, I noticed there had been no cars at the window for several minutes, so I put my car in reverse and backed up to the window. Imagine my surprise to see my two drinks sitting right there, MELTING IN THE SUN. The same cashier was right there, and I barely got the out the words “I’ve been waiting 20 minutes” when she handed me the drinks and my bag of food, which had been clearly sitting there for some time (she had NOT been waiting for food to finish cooking). Then she had the sheer audacity to say “I got you” like she was doing me a favor and giving me great service! UNBELIEVABLE! And even though she had read my order back to me correctly when I placed it, it was wrong… so I have to assume she is not only incredibly rude but also incompetent. This person needs to be fired. Completely unacceptable treatment. PS: I was polite to her through the whole process so there was NO EXCUSE for her behavior.AVOID THIS LOCATION. Clearly there is poor management here or someone like her would not be employed.
Atmosphere: 1
Food: 3
Service: 1
Been a long time since I ate at KFC or A&W. The food tasted great and the service was SUPER fast. Restaurant was super clean and tidy. Didn't expect much but they over delivered.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Double Bacon Cheeseburger
The chicken was tender & juicy. And someone delivered our food to our table.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a brownie and it came straight from the freezer. It took 3 hours to thaw. Under staffed.
Atmosphere: 3
Food: 1
Service: 3
Portion size so small more like a kids meal also the chicken was overcooked and dryThey basically said to bad that's the way it is.Do not go to this place.They don't care about the customer
Atmosphere: 3
Food: 1
Service: 1
Crazy how you can walk into a place and have 3 employees look at you and just never come and help you. Waited 10 minutes never got asked, acknowledged, OR helped.
Atmosphere: 1
Food: 1
Service: 1
Great food and root bear but a little
Atmosphere: 5
Food: 5
Service: 4
I love fried
Atmosphere: 5
Food: 5
Service: 5
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