Dont know who works the 7:30 shift on saturdays but they are abysmal everytime I go, they try to rush you, they mess up the order and their snark mouthed brats, if you want an enjoyable experience dont go here
Atmosphere: 1
Food: 1
Service: 1
Best
This location would be great if they would cook my food all the way so that the chicken isn't like a booger, include all the items that I paid for and not keep my receipt...apparently don't eat here if you don't plan on dining in. The drive thru is not recommended.
Rachel Ramsey
I sat in the drive through line for over 30 min!! If I wasn't stuck there I would have left. Absolutely ridiculous--- it wasn't even busy- like 4 cars and no one inside.. Ill NEVER go back.
Service: 1
Pat Garrett
Food was good. Service was okay. They completely messed up my order.
Atmosphere: 4
Service: 2
Stephanie S
This place is disgusting. We waited for our food for 50 minutes. I asked if we could get a refund i was told the manager wasn't working. The employee said she could give the manager my number. I told her I would wait a few more minutes. They cater to the drive thru and door dash before the people who walk in. When my food was finally ready we sat down to eat. As we were about finish with our food. There was a fly in my fill up bowl. I do feel bad for the 3 employees that were working here. It's Friday night and not enough help or management. That's just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
DENISE PETTEY-BRUNSON
Ordered a 16-piece bucket, had to wait 25 minutes for the order to be handed to me. At this point, I was irritated, went home to bring family dinner to find out there were 8thighs drumsticks 4wings not 1 breast in the bucket. So I called the store to give them a chance to make this right, will not pick up their phones. Call 3x no answer each time. So now I suppose I am expected to get in my vehicle, drive back to the store to complain about the order to a staff member who doesn't seem to care about the customers( those people who keep you all in business). We will be contacting corporate to file our complaint and concerns. It seems that corporations need to step in and get some new managers who value their ratings and scores which reflect the service, cleanliness, quality, and care. Might I suggest they take some notes from the American Fork, UT store.
Atmosphere: 1
Food: 2
Service: 1
J. Walters
One of the rudest guys at the drive thru window. I know it's a fast food place, but this guy takes the cake, horrible customer service. Skinny little white kid with glasses...a thank you or you're welcome would go a long way.
Atmosphere: 1
Food: 2
Service: 1
Yajaira Vasquez
I waited 30 minutes for 2 meals and then had to come back because they forgot my fries and had to wait another 15 minutes.
Atmosphere: 1
Food: 1
Service: 1
Medium Rare
Too expensive
Atmosphere: 3
Food: 4
Service: 4
Keith Jensen
We stopped to get chicken at your store. The chicken was very dry and it was difficult to bite and chew. It was old, dry and should not have been served.
The employees at 1680 W and 9000 S in West Jordan exemplified excellence. The food was remarkable, and I highly encourage everyone to make the effort to dine here!
Atmosphere: 5
Food: 5
Service: 5
Nakeeshia Trujillo
Employees were happy to help and gave excellent customer service! Keep up the hard work!
Atmosphere: 5
Food: 5
Service: 5
Nicholas Barrick
Managers make cars park to artificially decrease their drive thru times, even when the order behind them isn't ready. The parking lot is too small for this. Stop it.
Atmosphere: 1
Food: 4
Service: 1
Nhan Nguyen
Terrible workers with zero common sense or competence. Order took 1 hour and was wrong
Atmosphere: 1
Food: 1
Service: 1
Zach Johanson
We placed an order at 2 pm to have it picked up at 6 pm. I get here at 6:45 pm and they said there waiting for the chicken to cook so now another 10mins we’ll need to wait. WTH!????
Dont know who works the 7:30 shift on saturdays but they are abysmal everytime I go, they try to rush you, they mess up the order and their snark mouthed brats, if you want an enjoyable experience dont go here
Atmosphere: 1
Food: 1
Service: 1
This location would be great if they would cook my food all the way so that the chicken isn't like a booger, include all the items that I paid for and not keep my receipt...apparently don't eat here if you don't plan on dining in. The drive thru is not recommended.
I sat in the drive through line for over 30 min!! If I wasn't stuck there I would have left. Absolutely ridiculous--- it wasn't even busy- like 4 cars and no one inside.. Ill NEVER go back.
Service: 1
Food was good. Service was okay. They completely messed up my order.
Atmosphere: 4
Service: 2
This place is disgusting. We waited for our food for 50 minutes. I asked if we could get a refund i was told the manager wasn't working. The employee said she could give the manager my number. I told her I would wait a few more minutes. They cater to the drive thru and door dash before the people who walk in. When my food was finally ready we sat down to eat. As we were about finish with our food. There was a fly in my fill up bowl. I do feel bad for the 3 employees that were working here. It's Friday night and not enough help or management. That's just ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Ordered a 16-piece bucket, had to wait 25 minutes for the order to be handed to me. At this point, I was irritated, went home to bring family dinner to find out there were 8thighs drumsticks 4wings not 1 breast in the bucket. So I called the store to give them a chance to make this right, will not pick up their phones. Call 3x no answer each time. So now I suppose I am expected to get in my vehicle, drive back to the store to complain about the order to a staff member who doesn't seem to care about the customers( those people who keep you all in business). We will be contacting corporate to file our complaint and concerns. It seems that corporations need to step in and get some new managers who value their ratings and scores which reflect the service, cleanliness, quality, and care. Might I suggest they take some notes from the American Fork, UT store.
Atmosphere: 1
Food: 2
Service: 1
One of the rudest guys at the drive thru window. I know it's a fast food place, but this guy takes the cake, horrible customer service. Skinny little white kid with glasses...a thank you or you're welcome would go a long way.
Atmosphere: 1
Food: 2
Service: 1
I waited 30 minutes for 2 meals and then had to come back because they forgot my fries and had to wait another 15 minutes.
Atmosphere: 1
Food: 1
Service: 1
Too expensive
Atmosphere: 3
Food: 4
Service: 4
We stopped to get chicken at your store. The chicken was very dry and it was difficult to bite and chew. It was old, dry and should not have been served.
Atmosphere: 1
Food: 1
Service: 3
Restaurantji Recommends
The employees at 1680 W and 9000 S in West Jordan exemplified excellence. The food was remarkable, and I highly encourage everyone to make the effort to dine here!
Atmosphere: 5
Food: 5
Service: 5
Employees were happy to help and gave excellent customer service! Keep up the hard work!
Atmosphere: 5
Food: 5
Service: 5
Managers make cars park to artificially decrease their drive thru times, even when the order behind them isn't ready. The parking lot is too small for this. Stop it.
Atmosphere: 1
Food: 4
Service: 1
Terrible workers with zero common sense or competence. Order took 1 hour and was wrong
Atmosphere: 1
Food: 1
Service: 1
We placed an order at 2 pm to have it picked up at 6 pm. I get here at 6:45 pm and they said there waiting for the chicken to cook so now another 10mins we’ll need to wait. WTH!????
Atmosphere: 1
Food: 1
Service: 1
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