McDonald's

3963 W 9000 S, West Jordan
(801) 282-1700

Recent Reviews

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Isabella Thorup

Got a door dash order and the fries I ordered were not edible and tasted like they’d sat who’d been sitting out for a long time. Also no straw was given to me either. It also got to me fast so there was not reason for the fries I got. I was disappointed because I ordered this while on lunch at work and I expected something fresh and hot. Hot n spicy I ordered as well tasted like they sat out too. I never go to this location but I’m sure not going to visit this location again

Atmosphere: 5

Food: 1

Service: 1

Richard Christiansen

Hey they have an electric outlet more than one enjoy it 😉

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Cheeseburger

The Eric Benson

Diarrhea.
Just eat real food.
Thank me later.

Robert M Holloway

Best mcdonalds I've ever been too, I go to this store as much as im able too!

Atmosphere: 5

Food: 5

Service: 5

Gracie

This location is horrible. They are rude, constantly get your order wrong and out right refuse to give sauce even if you order or pay for them. Stating that they are only for people ordering nuggets and then refuse to give you what you ordered. They do not read orders and dont get kids meals correct which i would think if your charging me for it you should do it right?managers are rude and obviously dont like their jobs.

Atmosphere: 1

Food: 4

Service: 1

Rage Shores

goated mcdonalds

Adrienne Whitney

Worst experience ever! There was an older lady with long Grey hair who was totally unprofessional, rude, and I've never felt so offended by someone for no reason as she made feel tonight when I went to pick up my order. She needs to be fired. I had a minor simple fix issue that no matter how nice I was she refused to even listen to what it was i was trying to tell her to the degree where she would open the windows talk so loud so fast and not hear one thing I attempted to explain. If I went to speak she would slam the window and lock it. I waited there almost 10 minutes with huge line of cars getting way backed up behind me. Not one employee came to the window or was even willing to hear me explain what the problem was. So I was over charged and never got my entire order. They didnt give me the drink that comes with the 5$ meal as well as the hot and spicy both on the recipe and paid for extra beside the 5 dollar meal. I wasn't mad I wasn't rude. I can completely understand accidents happen and simple communication and kindness would of been so easy and no problems would have had to occur. This was not only shocking but I will never go back because not only did she treat me so poorly and rude and acted like a child she did all this in front of my little boy which is the only reason I chose to leave instead of cause bigger issues due to this lady throwing a child fit over what? I can guarantee if she is asked she won't even know how to answer because there was no reason for her over the top very disrespectful behavior.

Atmosphere: 3

Food: 3

Service: 1

Karly Hartle

4/5 times they get your food wrong here. Especially at breakfast.

mkki gonzalez

This McDonald's has nasty and rude..
All the time and fries was cold. (Everytime)

William Clements

It's fast food

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Big Mac

Jazzlyn Bishop

I do DoorDash/Uber on the side and this is a popular location near my home due to it being 24 hours. As I went through the drive thru, I gave them the order number and name. The usual staff there generally remains quiet but I still try to be cheery as I go through because it’s a frequent stop of mine. As I went to the pick up area, there was no one there. I tried to ask if they wanted me to move up, but no one came to the window. When someone did, this girl with red hair, and an eyebrow piercing if I remember correctly, practically threw the bag at me. Now before she did I had asked her if it was my customers name’s order. She said yes before throwing it out and walking away without seeing me verify it. I grabbed it and went to take a picture of the order as they were very busy and I didn’t want to hold up the line. She had in fact given me the wrong order, and I went back through the drive-thru to let them know and when I spoke with the guy usually at the window, he apologized and I again, offered to give it back to them. I went up to the window and we talked, I gave them the different items needed to be made for my customer and they began to make that order. I offered the guy taking orders to take the food back, he again said to keep it. I asked if he was sure and he said yes, since they can’t serve that anymore. I thanked him and moved through the line to the pick up window. The same girl practically throws this much heavier bag through my window. I set it down and she then demand very, very rudely, “I need you to give me that back. It’s not yours.” I said okay and as I handed it back explained that they had told me to keep it, but I was actively handing it back to her. She then scoffed and became real aggressive as she glared at me, “That’s now how that works!” I was shocked because I’ve never had an interaction with her before and I’ve never been spoken to like that. It’s not like I was stealing the order, she had made a mistake rushing and unfortunately had to fix it. I did everything one is expected to do. I kept my voice very cheery and polite, but I was uncomfortable with the way she was speaking and acting towards me. I told her, “Ma’am, I’m not sure why you’re so angry with me. I have been very polite to you and you’ve not been very kind towards me. I’m not sure why you’re speaking to me like this.” She got real pissed then. Apparently, “Oh, speak to you like what?! Nobody else has a problem with how I talk to them!” She was so agressive and angry that she genuinely was looking to fight me. I sighed and shook my head at her, giving her, “Sure.” Before leaving the line. This is not in any way how someone should conduct themselves. I reported this incident and requested the merchant be contacted. As well I have now filed a corporate complaint about the interaction. I get that it’s not the easiest job, but in no way is it appropriate to act like that towards another person just doing their job. This girl needs to be fired or moved away from the window. She has a lot of misplaced anger that is not made for this kind of work. I attempted to call the place again to speak with the shift lead as well to get the location owners email, multiple times without a single answer. If I have to take another order there, I will be requesting she not be handing me the order and that this be formally documented with her manager.

Atmosphere: 1

Food: 1

Service: 1

Richard Privett

They always give less chicken nuggets than you pay for 💔💔💔💔

Atmosphere: 1

Food: 1

Service: 1

Jack Algee

It was good enjoyed it

Atmosphere: 5

Food: 5

Service: 5

Dakota Fuller

Like any other McDonald's

Atmosphere: 3

Food: 3

Service: 4

Alex H. Livera

This is my second time here in a while, and they messed up my order both times.

They are the worst service I have ever had.

Atmosphere: 1

Food: 1

Service: 1

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