Starbucks

8971 S 3400 W, West Jordan
(385) 315-9120

Recent Reviews

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Stormie Stone

Got a Caramel brûlée latte today from here, got to work opened it up cause it felt really light. Upon opening my drink there is like chunky stuff sitting on the top of my drink, it was not even filled all that way. Where the coffee is sitting at in the cup is right where the sleeve goes over. That is very unprofessional, and not okay, do better.

Atmosphere: 1

Service: 1

Kristy Durboraw

Beware new cups are horrible. When I took the cup, holding it in the middle, the lip came off and spilled all over me, burning my hand and leg. The cashier said she was sorry and this had been happening a lot. Good luck. Hopefully it doesn't explode on you.

Katie Butterfield

they're always so friendly whenever I stop by!

Federico Soto

It's Starbucks, they know how to get their stuff done and they do it right.

Atmosphere: 5

Food: 5

Service: 5

Alana Miller

we had ordered snickerdoodle hot chocolate. They didn’t know what it was so we just ordered regular hot chocolate instead. Then we get to the window turns out they made us the hot chocolates that we wanted. They googled the ingredients and it was perfect. I love the effort and their service with a positive attitude!

Food: 5

Service: 5

Alayne Jorgensen

I stopped by this Starbucks and was blown away with the great experience. The employees were sooo kind, helpful, and they seemed like they actually liked their jobs and coworkers. I saw them connect with customers by name, keep the store clean, and overall just kept immaculate vibes for the place. Oh and my drink was great too.

paul montoya

Meagan was super friendly and helpful. She always has a fantastic smile.

Atmosphere: 5

Food: 5

Service: 5

H.P.

Came for a morning pick me up. Josie was rude, unprofessional and had a complete and utter meltdown at even the mention of making an excruciatingly simple drink - the oh so simple undertow - her complaint and no, I’m not kidding - ‘I’ve never been trained and we just don’t have the tools’ …. 🤔…. news to the ‘trained barista’ - you have espresso, cream (breve), flavoring of choice, foam spoon; now for ringing it in the POS - you again have the base drink - espresso, w/cream, flavoring of choice, add modifications - affogato or upside down then typing ‘undertow’ for the bar - indicating undertow, if necessary and not already blatantly obvious the drink it made UPSIDE-DOWN. I mean…really? You don’t have the training or the tools? There are far more complicated drinks made behind that bar on the daily! In my day, we made the Unicorn 🦄 Frappuccino which - I swear -was a 17 step drink and we didn’t complain once, ESPECIALLY in front of customers! We blended and sprinkled and dusted those purple sparkled drinks until the unicorns came home all with a smile on our face as that is the Sbux way! I’m thinking you don’t belong behind the bar friend. On the other hand, Tony, you stepped in and put your ‘shift’ to shame. You entered with class and made the drink like a pro and did so with style, poise and professionalism in the Starbucks style befitting a true barista, nay a shift sup. The DM of this store needs to take a closer look at who they are promoting. Tony should be the shift, Josie needs more training, if a continuing as barista at all. 🤷‍♀️ Barista may not be your calling to be honest… you brought no joy to this customers day. 😔

Atmosphere: 1

Service: 1

Javier Parada

Guy makes the drinks wrong and says its company policy! I asked him to correct it and he says he cannot! Horrible customer service

Atmosphere: 1

Food: 1

Service: 1

Adriana Covarrubias

Hot white chocolate mocha with an extra day! 🥰😍

Atmosphere: 5

Food: 5

Service: 5

Frances Sanchez

Very clean fast service.
We were helped by a barista named Brittany very attentive.
We recieved our orders promptly and correct!

Atmosphere: 5

Food: 5

Service: 5

Dustin Wilcox

Cold coffee delights my stomach

Stephanie Wallace

I came here this morning to get my favorite drink that I've been getting for three years. I just moved to South Jordan, and this is the closest Starbucks to me, I just barely paid for my order and the payment went through, but she told me that it didn't accept my card. I only had enough on my card for my drink. So I couldn't scan again, it shows on my bank account, and I showed them the transaction as well, But she said the card didn't go through. Then the manager came up and rudely waved her hand through the window in my face, as I was trying to show her the transaction, She was extremely rude and didn't even bother to look at me...and I definitely didn't pull up to Starbucks to get in a fight today. I pulled up to get my coffee and mind my business. That was the worst and rudest experience I've had anywhere to be honest. Waving your hand in a customers direction to silence them is AWFUL service. If you don't like your job go get another one. Don't make it the customers problem.

Atmosphere: 1

Food: 1

Service: 1

Florencio Cabrera

Great people there.

Kimberly Grimsley

I’ve visited this particular Starbucks location multiple times, but this most recent visit completely stood out as the best experience by far. Wenyi is truly a gem, hands down the best barista I’ve ever encountered. She’s polite, friendly, and delivers amazing customer service that turned my exhausted and much needed quick coffee run into a genuinely pleasant moment to start off my morning just right.

Located conveniently by the hospital and just off the highway, this store can understandably get a little busier during peak hours. But trust me, it’s worth the wait. The entire staff consistently brings top-tier service with a smile, and their energy makes even the busiest moments feel calm and welcoming.

Even when I called in to double-check the spelling of Wenyi’s name, the person who answered the phone was incredibly friendly and helpful, a true reflection of the team’s professionalism and kindness.

Whether you’re grabbing a pick-me-up on the go or taking a moment to pause during a hectic day, this Starbucks location never disappoints. Highly recommend!

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