Black Bear Diner West Jordan

7238 Plaza Center Dr Bldg E, West Jordan
(801) 282-0077

Recent Reviews

Naomi Ortiz

Patty was so sweet with us, definitely coming back again the service was great and the food was really good, patty really made us feel comfortable here thanks

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak

Emma Campbell

Wow, where do I even begin? This morning we decided to stop on by black bear. The food was amazing, the host amazing. Our server was nothing short of phenomenal! She waltzed to our table with a smile that could outshine the sun and provided service so stellar, it left us starstruck. Every request was met with lightning speed and a grace that could rival a ballet dancer. If I could give more than five stars, I'd sprinkle them like confetti! An unforgettable experience, all thanks to our server Aaliyah. ?????

Atmosphere: 5

Food: 5

Service: 5

Dave Julian

Wow! I haven't been to a Black Bear Diner for a very long time, but we found the place to have decent service with the food coming out quick and soooo much food for a good price. Neither of us could finish all the food. Tasted good. Almost too many choices on the menu. If you want a great diner, go here!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak

Derek Jones

This place was absolutely packed Saturday morning about brunch time. The process to get on the list is pretty stupid too. Just about had people cutting in front of us just to talk to the hostess. Was not having that. The food was sub par. Floppy bacon, luke warm fries and what tasted to be fermented oranges in the orange juice. Only good thing about the experience was the staff. Super friendly and did what they could to get us helped. All the while dealing with a party of what had to have been 24 people next to us. Needless to say we most likely will never be going back.

Atmosphere: 1

Food: 2

Service: 3

Christina Ortiz

It seems like this location has really stepped up lately and has really improved over the last year.

Atmosphere: 5

Food: 5

Service: 5

Gaby_hi

Patty did a great job juggling around a busy Monday morning, we got our food at a timely manner and everything was taken care of quickly when we asked.

Atmosphere: 4

Food: 4

Service: 4

Jodie Ball

Aaliyah is incredible! She remembers people, welcomes all and makes sure everyone is taken care of. I love it when she waits on my table! She is a keeper!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Denver Omelette, Freshly-Brewed Black Bear Diner Coffee - 96oz, Chicken Fried Steak, The Volcano

J.D. Thompson

I’ve been a huge fan and steady customer since BBDiner opened, but service is on the decline. Food is good and bathrooms are clean, but likely will not return. 4.26.24 took the family about 6:30- I felt terrible that we inconvenienced the hostess by walking in and needing a seat. She must have had something very important on her phone as she gave an audible sigh, no greeting, tossed our menus on the table and returned to her phone. The food was good, I don’t mind waiting for hot food, this was not hot but still good. The kitchen expo was prepping salads, touching food, her phone, her face, etc without washing hands or wearing gloves. Our server was very attentive but never brought our check, we approached the cashier (manager?) who was inconvenienced to look up from her phone, but only after about 10 seconds of awkward silence. Service from all but our server was not only unprofessional, but unfriendly. I’m sure management can connect the dots between the amount of empty seats on a Friday night and the level of customer service provided.

Atmosphere: 1

Food: 4

Service: 1

Shelly Johnson

Our waitress Aaliyah was awesome! She took our order right away. Checked on us a couple of times. The food was really good! A great value for the money.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak

Acsa Reyes

Our server aaliyan was amazing she was on it, very nice and always checking up making sure we did not need anything thank we hope too see youThank you very much aaloyan

Atmosphere: 5

Food: 4

Service: 5

Ashley Garcia

Madelyn was great!The food was good, and served very fast

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fried Steak

Brainer Osorio

Everything was good I just didn’t get the part where Spanish speakers didn’t wanted to speak in Spanish to us and say something like oh my Spanish is from Spain hahahahahaha…

Atmosphere: 4

Food: 5

Service: 3

Julia Perez

We love coming here for brunch! Patty is so kind, she’s the sweetest server!

Liliana Hernndez

What a charm, the food, excellent service, Patty, the waitress, very friendly.

Atmosphere: 5

Food: 5

Service: 5

Karen Solorio

Our waitress paty was very welcoming and very helpful.

Atmosphere: 5

Food: 5

Service: 5

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