Drinks were poorly made. Bad customer service. Especially by Lesly. I wouldn’t return or recommend. They even forgot part of my order. No receipt was given.
Atmosphere: 1
Food: 1
Service: 1
Kara Arroyo (Kara75)
Favorite place for coffee.
Atmosphere: 5
Food: 5
Service: 5
Matthew C. Merz
They close their lobby early every night. Thanks for nothing! I’ll go to Dutch Bros from here
Atmosphere: 2
Food: 1
Service: 1
Alana Wall
The staff here is really nice and my order is always right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Revolver, Iced Mr B
claudia peinado
2 star because the employees here are usually really good at communicating.Tonight at about 830 I went for a small frozen coffee and asked the female Hispanic worker a basic question and she was bothered by it idk why it was a simple coffee question. Also I ordered 1 thing a small frozen coffee no one else was there and their was another white male with Barbie looking hair who was bouncing around licking his fingers making himself his own drink while I’m waiting 10-15 mins for a very simple order. He then was the one who handed me my drink and I honestly should have gotten a refund. I was grossed out I am not sure if he washed his hands or where the drink came from by the time I got it it was very watery. Super obnoxious behavior and should be corrected.
Service: 1
Dessarae Posselli
Beans and brews used to be so good.... every time. This location seemed to do better than others. However they can't seem to get thier frozen coffee machine ratio right either. When you pay $8 for a coffee.....it shouldn't be more than half ice. Beans and brews needs to do something about a more consistent drink. I order an espresso float and 1 out of 10 drinks tastes like the drink I got hooked on years ago. Makes me sad.....I can't even buy my favorite coffee. I can't pay extra. I just hope this drink is going to taste something like what I ordered. I guess this is why everyone likes starbucks.... consistency. Buyers remorse.... every coffee. Sad.
Atmosphere: 1
Food: 1
Service: 1
Julie Larsen
This is the best location. The team is amazing!! I have been going to this store daily for years and have not had an issue. They are so sweet to my 3 dogs and always have their treats ready when I get to the drive thru window so they don't drool all over waiting for them. I refuse to go anywhere else. This is my store! Thank you to all of you at this store! <3
Atmosphere: 5
Food: 5
Service: 5
Breanne McKean Haws
Love these guys! Fast and friendly. They are also fantastic at explaining ingredients, available substitutions, and new drinks to try.
Atmosphere: 5
Food: 5
Service: 5
Samantha Mondragon
they did not ask if I wanted a receipt or to scan my app. They also made my drink wrong. I usually go to other locations and it’s just fine. They didn’t even put english toffee in my tan mocha and he just give me a mocha not tan never coming here again you lost a very loyal and loving
Atmosphere: 1
Food: 1
Service: 1
Jessica Turner
I go out of my way to come to this B&B. Staff is always so nice and make such great drinks. Thank you!
It always tastes amazing. I prefer this coffeehouse over everyone's. Normally, wonderful customer service.
Atmosphere: 5
Food: 5
Service: 4
Teena Nanda
When your tummy is sensitive but you're wanting the kick of sweet mocha, you guys nailed it. Thank you for customizing the order to perfection.
Atmosphere: 5
Food: 5
Service: 5
Thalia G.
The coffee is quite expensive in comparison to other shops. The 20oz iced mocha was 6.50, which you can get from any other coffee shop for a whole $2 less. It's pretty average in my opinion. The sign in the drive thru had no prices, which is a big issue - you are kind of stuck not knowing how much your drink is and there's no way out in that drive thru. For that price point, High Point coffee is better and more unique. For better and cheaper, you might enjoy Java Jo's, though it's on the east side.
Jessie G
I love going here. Their service is fast, and their coffee is good. I recommend the Frozen Carmel Cielo.Kid-friendliness: They have kid drinks as well, and my kids love them.
Atmosphere: 5
Food: 5
Service: 5
Fatima L.
I asked for whipped cream and the young girl working there did this. She had already given me attitude when ordering but this was just petty.
Drinks were poorly made. Bad customer service. Especially by Lesly. I wouldn’t return or recommend. They even forgot part of my order. No receipt was given.
Atmosphere: 1
Food: 1
Service: 1
Favorite place for coffee.
Atmosphere: 5
Food: 5
Service: 5
They close their lobby early every night. Thanks for nothing! I’ll go to Dutch Bros from here
Atmosphere: 2
Food: 1
Service: 1
The staff here is really nice and my order is always right!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Revolver, Iced Mr B
2 star because the employees here are usually really good at communicating.Tonight at about 830 I went for a small frozen coffee and asked the female Hispanic worker a basic question and she was bothered by it idk why it was a simple coffee question. Also I ordered 1 thing a small frozen coffee no one else was there and their was another white male with Barbie looking hair who was bouncing around licking his fingers making himself his own drink while I’m waiting 10-15 mins for a very simple order. He then was the one who handed me my drink and I honestly should have gotten a refund. I was grossed out I am not sure if he washed his hands or where the drink came from by the time I got it it was very watery. Super obnoxious behavior and should be corrected.
Service: 1
Beans and brews used to be so good.... every time. This location seemed to do better than others. However they can't seem to get thier frozen coffee machine ratio right either. When you pay $8 for a coffee.....it shouldn't be more than half ice. Beans and brews needs to do something about a more consistent drink. I order an espresso float and 1 out of 10 drinks tastes like the drink I got hooked on years ago. Makes me sad.....I can't even buy my favorite coffee. I can't pay extra. I just hope this drink is going to taste something like what I ordered. I guess this is why everyone likes starbucks.... consistency. Buyers remorse.... every coffee. Sad.
Atmosphere: 1
Food: 1
Service: 1
This is the best location. The team is amazing!! I have been going to this store daily for years and have not had an issue. They are so sweet to my 3 dogs and always have their treats ready when I get to the drive thru window so they don't drool all over waiting for them. I refuse to go anywhere else. This is my store! Thank you to all of you at this store! <3
Atmosphere: 5
Food: 5
Service: 5
Love these guys! Fast and friendly. They are also fantastic at explaining ingredients, available substitutions, and new drinks to try.
Atmosphere: 5
Food: 5
Service: 5
they did not ask if I wanted a receipt or to scan my app. They also made my drink wrong. I usually go to other locations and it’s just fine. They didn’t even put english toffee in my tan mocha and he just give me a mocha not tan never coming here again you lost a very loyal and loving
Atmosphere: 1
Food: 1
Service: 1
I go out of my way to come to this B&B. Staff is always so nice and make such great drinks. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
It always tastes amazing. I prefer this coffeehouse over everyone's. Normally, wonderful customer service.
Atmosphere: 5
Food: 5
Service: 4
When your tummy is sensitive but you're wanting the kick of sweet mocha, you guys nailed it. Thank you for customizing the order to perfection.
Atmosphere: 5
Food: 5
Service: 5
The coffee is quite expensive in comparison to other shops. The 20oz iced mocha was 6.50, which you can get from any other coffee shop for a whole $2 less. It's pretty average in my opinion. The sign in the drive thru had no prices, which is a big issue - you are kind of stuck not knowing how much your drink is and there's no way out in that drive thru. For that price point, High Point coffee is better and more unique. For better and cheaper, you might enjoy Java Jo's, though it's on the east side.
I love going here. Their service is fast, and their coffee is good. I recommend the Frozen Carmel Cielo.Kid-friendliness: They have kid drinks as well, and my kids love them.
Atmosphere: 5
Food: 5
Service: 5
I asked for whipped cream and the young girl working there did this. She had already given me attitude when ordering but this was just petty.