Carl’s Jr.
3535 W 3500 S, West Valley City
(801) 966-1606
Recent Reviews
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I stood there waiting to post for 5 minutes and nobody came. 2 women saw me but nobody wanted my business... horrible service
Atmosphere: 1
Food: 1
Service: 1
HORRIBLEE!!!! The soda was syrupy, the burgers looked like they came straight from hell, and they were so burnt! Later that night, my partner got food poisoning as we were supposed to go on vacation the next day!
Atmosphere: 1
Food: 1
Service: 1
Asked for no cheese 4 times. Of course the order is wrong. Refunded and won't come back. No idea why I keep eating fast food.
Atmosphere: 1
Food: 1
Service: 1
The food is alright. The employees are not too welcoming. If you want to eat inside I would avoid this place on weekdays from 10 AM to 1 PM as it's near a highschool and it's going to be packed with loud highschoolers
Kid-friendliness: They have a kids play area with about 6 tables for 2 people each. It's a kind of small and it gets real hot if it's sunny. But almost of the time it remains pretty quiet and unused.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: French Fries
The burgers weren't anything amazing, but they were good for fast food. The milkshake was delicious, and they had their fried zucchini available which was awesome. They could use a different brand of ranch though. The employee at the drive through was very friendly and polite.
Atmosphere: 5
Food: 4
Service: 5
They missed the main part of a kids meal. Had to drive back to rectify it . Which means my meal got cold as well. Show them my receipt explain to them they did not give to me counter person starts talking to the cooking back somebody got called stupid not quite sure if it was me when I did receive the little five-star meal pieces he kind of just threw them on the counter at me said there you go
Ordered a chicken sanchwich. The chicken was so stringy I couldn't eat it. I have never experienced this kind of chicken before... the cashier was great. Restaurant was clean but because of that sandwich my rating is super low!
Atmosphere: 4
Food: 1
Service: 4
you need to hire better staff, there’s always morons with an attitude at this location.
Service is much faster then mcdonald's and food is much better to be honest
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beyond Famous Star with Cheese Burger, French Fries
We got to the restaurant a little before 5pm and were the ONLY customers in line. We had intended to buy shakes with dinner during the happy hour shake special that ended at 5.
We were cutting it close but were ready to order a few minutes before 5pm.
We waited for a very long time to get our order taken. More than one employee walked right past us without acknowledging us. When we went to order the shakes we were told we couldn't have the happy hour special because it was after 5. It was literally 5:02 and if we had been helped within 5 qeminutes of when we walked in it would have been before 5pm. When we brought this up to the cashier he looked confused and ignored our complaint.
The restaurant was clean and the food was hot, everything but the cashier was totally fine.
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: French Fries
Restaurantji Recommends
I’ve been giving this place the benefit of the doubt because I grew up loving Carl’s Jr, but every time I go it’s always a hassle either it’s with the worker or their attitude. The food is good but the service needs a lot of work I can barely here anything over the speaker and I don’t want to be always feeling like garbage every time I go someplace I wanna enjoy - Do better
Atmosphere: 1
Food: 5
Service: 1
Very nice place
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Loaded Breakfast Burrito
Good quality in the gold they handle, many garments in 18k gold are recommended
Customer service and food is great. Atmosphere isn’t when they let all the high school kids sluff there..
Atmosphere: 1
Food: 5
Service: 5
I love these burgers, you have to take advantage of their promotion on milkshakes from 2 to 5, they are very delicious, in general it is a great place, a little expensive but delicious
Atmosphere: 4
Food: 5
Service: 4
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