Don Pollo Mexican Grill

sign on the door says 4 tacos and a drink for 10.99 i was charged 17$

I first tried this place a few years ago, I wouldn't come here often but the chicken and sides were good enough for me to keep coming this past year I noticed that the Mexican rice had an overpowering garlic flavor, and while the beans were just okay, the chicken was actually pretty good. I decided to hold off on writing a review.

After this recent visit, I won’t be going back. The beans tasted like they were starting to go sour, and the macaroni had a strange sour or plastic-like taste. After that, I couldn’t even enjoy the chicken because the aftertaste made me feel like I was eating spoiled meat that had just been cooked.
Not to mention since we ordered on a Monday which comes with free fries, the fries were soggy and tasted like they have been in the freezer for a long time.

My family and I decided to just throw the food away. Defiantly not going back.

Atmosphere: 1

Food: 1

Service: 1

The food was very disappointing this time, the salad tasted sour along with the beans and the rice wasn’t good either & the chicken was alright.

Atmosphere: 2

Food: 1

Service: 2

Nothing special about the food, service or atmosphere. Just your average Mexican restaurant/bar. We went once, we won't be back.

Atmosphere: 2

Food: 3

Service: 2

The employee that was closing a female 9;14pm was completely rude to me over the phone I found a bug in my food and I simply asked if I could get a refund she demanded me that I bring her the food to the establishment and when I got there I asked what her name was so that I can talk to a manager she refused to give me her name she didn't even want to refund me my full money and then when I was there one of the employees was just dancing and laughing at me I don't know what kind of service they provide here but I hope the manager can see this and can teach their employees some manners. I am disgusted by the food and service. Salt lake health department should give them a report this is so disgusting there is bug parts in the macaroni salad, and there is also underage working here. 2025 beware others have had bugs in their food

The new owners have done such a fantastic job with the restaurant. It was such a great lunch! The food was so delicious I forgot to even take a picture. The best authentic Mexican I’ve had in the valley! Delicious food, great service, and super reasonable prices. Will definitely be coming back soon.

Atmosphere: 5

Food: 5

Service: 5

Parking: Don pollo Mexican grill El Original in west valley the Mexican food and the tradition is so good!

Kid-friendliness: Service is incredible

Atmosphere: 5

Food: 5

Service: 5

The salsa is so good. Fried chicken is so good, I’m big on their burritos. Would help to speak Spanish, but as an English only speaker I’ve never had an issue getting customizations. Good mexican feeling vibes with roosters everywhere. Great for togo or eat in.

Parking: The lot itself can be hard to navigate as it’s a big lot and a busy street, the business is somewhat towards the back.

Wheelchair accessibility: Low tables, street level, handicapped parking.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Plate, Burritos, Street Tacos, Salsa, Whole Chicken

Excellent service, with excellent customer service.?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos Al Pastor

Very bad service, nothing but kindness, I will not go again, it is one of the worst experiences I have ever had and a large soda is exaggeratedly expensive.

Raw chicken , aggressive staff
Terrible place!
They don't care about it!
The person that I talked said they have more restaurants .

Daniela and Alan were excellent in assisting me. The chicken is very juicy and has good flavor. The place has enough space for large groups and parking.

Atmosphere: 5

Food: 5

Service: 5

Fantastic food

Atmosphere: 5

Food: 5

Service: 5

I recently had a very disappointing and alarming experience at Don Pollo. During what was supposed to be a pleasant meal, I discovered a cockroach in my food. This was not only disgusting but also raised serious concerns about the restaurant’s cleanliness and hygiene standards.

Atmosphere: 1

Food: 1

Service: 1

This place was terrible, worst service I’ve ever had in my life. If I could leave 0 stars I would. There was a group of 6 of us, we all received our meals at least 5 minutes apart from each other. When we finally got our food it was cold, rice was stale and the nachos had ZERO cheese. We didn't receive any refills, never asked how the food was tasting, or if we needed anything else. When we finished our awful meal that wasn't even mid we had to ASK for the check… TWICE. In the meantime one of the employees came outside to a table near us and cracked open a beer. When the check never came, we guessed how much everyone's meals cost and left cash on the table… left-HUNGRY

Atmosphere: 1

Food: 1

Service: 1