Don Pollo Mexican Grill

The new owners have done such a fantastic job with the restaurant. It was such a great lunch! The food was so delicious I forgot to even take a picture. The best authentic Mexican I’ve had in the valley! Delicious food, great service, and super reasonable prices. Will definitely be coming back soon.

Atmosphere: 5

Food: 5

Service: 5

Parking: Don pollo Mexican grill El Original in west valley the Mexican food and the tradition is so good!

Kid-friendliness: Service is incredible

Atmosphere: 5

Food: 5

Service: 5

The salsa is so good. Fried chicken is so good, I’m big on their burritos. Would help to speak Spanish, but as an English only speaker I’ve never had an issue getting customizations. Good mexican feeling vibes with roosters everywhere. Great for togo or eat in.

Parking: The lot itself can be hard to navigate as it’s a big lot and a busy street, the business is somewhat towards the back.

Wheelchair accessibility: Low tables, street level, handicapped parking.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Chicken Plate, Burritos, Street Tacos, Salsa, Whole Chicken

Excellent service, with excellent customer service.?

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tacos Al Pastor

Very bad service, nothing but kindness, I will not go again, it is one of the worst experiences I have ever had and a large soda is exaggeratedly expensive.

Raw chicken , aggressive staff
Terrible place!
They don't care about it!
The person that I talked said they have more restaurants .

Daniela and Alan were excellent in assisting me. The chicken is very juicy and has good flavor. The place has enough space for large groups and parking.

Atmosphere: 5

Food: 5

Service: 5

Fantastic food

Atmosphere: 5

Food: 5

Service: 5

I recently had a very disappointing and alarming experience at Don Pollo. During what was supposed to be a pleasant meal, I discovered a cockroach in my food. This was not only disgusting but also raised serious concerns about the restaurant’s cleanliness and hygiene standards.

Atmosphere: 1

Food: 1

Service: 1

This place was terrible, worst service I’ve ever had in my life. If I could leave 0 stars I would. There was a group of 6 of us, we all received our meals at least 5 minutes apart from each other. When we finally got our food it was cold, rice was stale and the nachos had ZERO cheese. We didn't receive any refills, never asked how the food was tasting, or if we needed anything else. When we finished our awful meal that wasn't even mid we had to ASK for the check… TWICE. In the meantime one of the employees came outside to a table near us and cracked open a beer. When the check never came, we guessed how much everyone's meals cost and left cash on the table… left-HUNGRY

Atmosphere: 1

Food: 1

Service: 1

This place is worth it. It smells really bad, they have the mapper and it's really filthy. They don't have good customer service and this is bad... This place sucks, bad food, bad service (no customer service), smells bad, very unprofessional. Don't recommend.

Atmosphere: 1

Food: 1

Service: 1

Everything is amazing. I love coming here because it feels like I'm back in Mexico. Yummy food, workers are so nice, and there is a fun atmosphere.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Street Tacos

Great food for a great price. Food tasted fresh. Recommend their street tacos.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Street Tacos

Great food great service, true Family own restaurant

Atmosphere: 5

Food: 5

Service: 5

Over charged me for a soda when there is a big sticker on the window saying that the torta includes fries and soda.

Food: 3