Freddy's Frozen Custard & Steakburgers
5502 High Market Dr, West Valley City
(801) 968-1308
Recent Reviews
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Pumpkin pie concrete is fantastic
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Steakburger California Style, Freddy's Fries, Burger, Cheese Curds, Jalapeño Pepper Jack Double
Dirty. I appreciate the service and speed of this location but the filth at lunch time is not appreciated. Its not even that busy all things considered when I usually go
Atmosphere: 3
Food: 5
Service: 5
Highly recommend getting their cheesecake strawberry flavors. The price a little high for how small their sizes are, but it's worth trying at least once ❤️
Atmosphere: 5
Food: 5
Service: 5
Today we went with the desire to buy some ice cream. We only ordered a shake and a sundae. We ordered the medium size. We specified it twice when paying and realized they gave us the smallest size. We let the service person know. She didn't even offer to give us what we ordered. She just apologized. It's a shame the service is so terrible. When you pay for it, it's not free! We hope that next time, if we go back, it doesn't happen again.
Atmosphere: 4
Food: 1
Service: 2
This experience was awful. For someone who has food allergies ordering a hamburger lettuce wrap with NO cheese also an allergy. Turned into a double cheeseburger lettuce wrap with of course I couldn't eat. We stopped going here because it just wasn't worth the fight for them to get it right and after many years they still can't do it. So I wasted time and money. I will not be going back!
Food: 1
Service: 1
Dont ever go through the drive thru. They will never get your order right. My wife finally got fed up and took the food back to make them give us what we ordered. The manager seemed irritated at my wife. No apology or any offer to offset my wife having to drive 5 miles back, just irritation. Then after handing them the receipt with the order clearly showing what was ordered, they messed it up again. The people they have working there and management are incompetent.
Service: 1
I placed an order for delivery and it was not correct. I ordered the cali and received something no way resembling the pic. I proceeded to walk over the restaurant and asked for a manager. Was asked to wait for the one on break or to wait for the one that disappeared.
One came up took my complaint offered a replacement which I didn’t want and it would’ve been a waste since it wouldn’t have been eaten then walked away.
This was my first experience to this restaurant and honestly I’m not sure if I will go back.
Food: 3
Service: 3
The burger was delicious, and the nostalgic atmosphere was exactly what my mom described. He gave off 90s vibes, but the food was still great. I would definitely come back.
Atmosphere: 5
Food: 5
Service: 5
Great custard!
Atmosphere: 5
Food: 5
Service: 5
this is some madd good grub, great service, and thin, crunchy, but soft fries that still manage to have the same punchy flavor from that of thicker ones, and albeit i was skeptical of the look of the burger, ill have you know it was phenomenal, 10/10 would recommend
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Unfortunately, my experience was marred by subpar service and inaccuracies with my order, which was incorrect twice despite my returning to the establishment. Furthermore, I overheard an employee make a disparaging comment about me while I waited for my food. My client can corroborate my account. Given the premium paid for the service, I expect accuracy, particularly on the second attempt, which unfortunately fell short.
Atmosphere: 1
Food: 1
Service: 1
Skinny fries, thin patties. The flavor was good. Not sure I understand the concept behind such thin patties but at least it tasted fresh.
Atmosphere: 5
Food: 4
Service: 5
Great burger and cheese curds!
Atmosphere: 5
Food: 5
Service: 5
An absolute pleasure everytime. I LOVE the fresh skinny potato fries they have, thr burgers are fresh and the fry sauce goes well with the burgers and fries. Excellent service ss well
Atmosphere: 5
Food: 5
Service: 5
Love this place but when things go wrong their customer service goes way down. The soda machine was down so if you got the meal option you can have water or ice tea. How about offering the delicious custards as well and not charging extra for it. That would be good customer service. I can get the free water without a meal anyways. I wanted to show some people how good this place was that have never had it and was disappointed with the customer service.
Atmosphere: 5
Food: 5
Service: 1
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