Freddy's Frozen Custard & Steakburgers

5502 High Market Dr, West Valley City
(801) 968-1308

Recent Reviews

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Ryan R

This place slaps. Chicken sandwich is so fresh it nearly burns your mouth. Fry sauce packets are good which is rare for the packet stuff.

Food: 5

Service: 5

Alan Christensen

Ordered the double cheeseburger combo!
It was very tasty!!
Food was hot and fries were thin, crispy and tasty!
Thanks for the meal!
Tip: Get the spicy fry sauce!

Atmosphere: 5

Food: 5

Service: 5

Fausto Nery

I placed the order through the app and I couldn't pick it up at the drive thru, I had to park and go into the store......I placed it through the app precisely because I was in a hurry, and I had also never seen such a thin burger in my life.

Food: 2

Service: 1

Alex Gutierrez

Best food the burgers were really juicy and the fry’s were so fresh. Would highly recommend

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Bacon Cheeseburger with French Fries, Custard, Chili Cheese Fries, Chili Cheese Dog, Chicago Dog w Fries, Onion Rings

Esperanza Cano

Great food!
Great workers!
Great place over all!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Triple Bacon Cheeseburger with French Fries, Onion Rings

Ryan Howard

To start, having lived in OK I love Freddy's. Man, I ordered food from this place through the app, showed up 10 minutes after the estimated pickup time and after another 25 minutes of waiting told them to just cancel the order and give me a refund. Manager told me I had to go through the app to get a refund and now I can't figure out how to do that. No luck calling the store either. Horrible service.

Atmosphere: 1

Food: 1

Service: 1

Charles Kinter

First off waited at least 7-10 minutes to take our order even though we were literally the only people waiting and there was 4 staff members just chatting away directly in front of the register area.
Ordered two meals with a side of cheese curds was 40 dollars!!!
Waited way too long for how slow they were. Everyone was in a rush to clean and close the store even though we were there a hour and a half before they closed… food was cold portions were small and the burgers were a joke.

Atmosphere: 1

Food: 1

Service: 1

Jim Urie

Walked over from my motel for an after dinner snack. I ordered a mini Reeses Pieces Concrete. The person who took my order typed it up correct, but the person who made my order made it with Reeses Peanut Butter Cups. I have an allergy to chocolate. I waited until I got back to my room to eat my dessert, and that is when I found that it was made incorrectly. I walked back over and informed the girl that made my concrete that it was wrong, explained why, and all she could say was "opps," made me the correct desert, handed it to me, didn't say anything and walked away. As I walked out the door, the girl motioned to one of the other workers to come over and said something to him as I walked out the door. I thought about asking for the manager but wasn't going to make a scene. I will now be miserable for the rest of the night, and hopefully, I will be able to function at work tomorrow. I'm not impressed.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Custard

Brian Duffell

Don’t bother coming to this place. Absolutely zero care for your food. Took 10 minutes to get two burgers only thing I ordered. When I got home to eat my burgers, they were all over inside of the packaging. Nothing was anything like it looks like on the display and there’s absolutely zero care of the food that they prepare for their customers.

Atmosphere: 1

Food: 2

Service: 2

Jay Cooper

Clean, friendly staff, food good and reasonably priced. Outdoor lighting above the main entrance needs changing as some bulbs are burned out.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Burger, Custard, Onion Rings

Maria Christie

I can only rate this place two stars. I ordered the spicy sandwich without pickles, the employee confirmed my order, and my receipt stated no pickles. I received my sandwich with pickles and had to go buy food somewhere else. I didn’t realize till I drove off. The fries were too salty but not bad.

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Chicken Sandwich

Korney

No soup in the restroom or it doesn’t work

Ann Baity

If you like shoestring French fries and thin burger patties, this is the place for you. I don't and thought the value for the price wasn't there. We didn't try the custard.

Atmosphere: 4

Food: 3

Service: 4

Brittany Olsen

The world salter burger

Atmosphere: 5

Food: 1

Service: 5

Jay Wadsworth

Amazing burgers

Atmosphere: 5

Food: 5

Service: 5

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Freddy's Frozen Custard & Steakburgers

5502 High Market Dr, West Valley City, UT 84120
(801) 968-1308