This Jimmy John's location used to be excellent. I used to order 2-4 nights a week because it was always fast, always accurate, and a great value.
They are still fast, I'll give them that! But over the last 2 months the quality of service has really declined. Anymore, if you order a toasted sub, it's a coin flip whether or not it actually will be. Same thing if you get xtras or add-ons, it might be right, it might not.
Personally, I'd rather have accuracy and consistency than a sandwich at my door in 10 minutes. And it doesn’t have the same sense of value that it did, especially when there are other comparably priced sandwich shops in the same plaza.
Atmosphere: 3
Food: 3
Service: 1
Jeff Smith
Like all the others
Atmosphere: 3
Food: 3
Service: 3
michael dye
My order was delivered with such speed I was frightened !
Atmosphere: 5
Food: 4
Service: 5
matt cosgrove
Good turkey and bread, and good lettuce onions and peppers. The tomatoes could be 10x better than they are, and they would still taste like disappointment.
Atmosphere: 3
Food: 3
Service: 3
en a
The girl who’s usually making the sandwiches when I come in during the day Monday and Tuesday is so sweet! She also puts together the BEST sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Clowney
The food is great but the employees aren't. They gave me the wrong sandwiches, the regular size when I'd specified the giant, and seemed nothing but annoyed when I tried to fix it. They also told me that it would be exactly double the price if they'd done it right the first time, so went to just charge me the same again, but after looking up the menu online it wouldn't be exactly a double. A small difference, but a difference none the less, and one they didn't even bother to look for and were curt and rude when I asked.
Atmosphere: 2
Food: 5
Service: 1
iris vanoordt
I came with my grandkids and Juan Andrade gave me excellent customer service. I admire the boy so much for his young age and his great attitude. I feel satisfied with his attention towards us
Atmosphere: 5
Food: 5
Service: 5
Manuel Velarde1957
I came to Jimmy Johns with my wife and this boy called Juan Andrade came to help me order online, I feel happy for the help and he is a kid with a very bright future, he's very kind and pays really good attention. He has excellent customer service
How do you make any money closing at 2100 at night? I walked into this place at 8:58pm They had everything already cleaned up and they told me they were closed. They had to have started closing down that store at 8:30 pm.Why even bother opening up a business if you're only gonna be open for ten hours
Service: 1
Tasha A
Davin knows what customer service is and i'm grateful for good/kind people like him! Thanks for all you do!
Atmosphere: 4
Food: 4
Service: 4
Mere Hurley
I ordered a #4 Turkey Tom adding onion and mayo packets on the side. I had to ask to switch mustard packets for mayo (no biggie) but didn’t think to check my sandwich before leaving the store. I ended up with only bread and a couple pieces of turkey….. kinda pricey for a piece of bread when you’re expecting a full meal.
Atmosphere: 4
Food: 1
Service: 1
Troy Vigil
The best location in Utah
Atmosphere: 5
Food: 5
Service: 5
shann
They are the BEST! This Jimmy John’s just donated delicious sandwiches for our rock climbing event for foster teens! I volunteer with Common Thread and we help teens 12-20 transition from the system to adulthood. We host a couple of community building events a month and couldn’t do it without the generosity of businesses like this. Thank you so much!!!
Gawd bless y’all fr
Atmosphere: 5
Food: 5
Service: 5
This Jimmy John's location used to be excellent. I used to order 2-4 nights a week because it was always fast, always accurate, and a great value.
They are still fast, I'll give them that! But over the last 2 months the quality of service has really declined. Anymore, if you order a toasted sub, it's a coin flip whether or not it actually will be. Same thing if you get xtras or add-ons, it might be right, it might not.
Personally, I'd rather have accuracy and consistency than a sandwich at my door in 10 minutes. And it doesn’t have the same sense of value that it did, especially when there are other comparably priced sandwich shops in the same plaza.
Atmosphere: 3
Food: 3
Service: 1
Like all the others
Atmosphere: 3
Food: 3
Service: 3
My order was delivered with such speed I was frightened !
Atmosphere: 5
Food: 4
Service: 5
Good turkey and bread, and good lettuce onions and peppers. The tomatoes could be 10x better than they are, and they would still taste like disappointment.
Atmosphere: 3
Food: 3
Service: 3
The girl who’s usually making the sandwiches when I come in during the day Monday and Tuesday is so sweet! She also puts together the BEST sandwiches!
Atmosphere: 5
Food: 5
Service: 5
The food is great but the employees aren't. They gave me the wrong sandwiches, the regular size when I'd specified the giant, and seemed nothing but annoyed when I tried to fix it. They also told me that it would be exactly double the price if they'd done it right the first time, so went to just charge me the same again, but after looking up the menu online it wouldn't be exactly a double. A small difference, but a difference none the less, and one they didn't even bother to look for and were curt and rude when I asked.
Atmosphere: 2
Food: 5
Service: 1
I came with my grandkids and Juan Andrade gave me excellent customer service. I admire the boy so much for his young age and his great attitude. I feel satisfied with his attention towards us
Atmosphere: 5
Food: 5
Service: 5
I came to Jimmy Johns with my wife and this boy called Juan Andrade came to help me order online, I feel happy for the help and he is a kid with a very bright future, he's very kind and pays really good attention. He has excellent customer service
Atmosphere: 5
Food: 5
Service: 5
Never lets you down
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
How do you make any money closing at 2100 at night? I walked into this place at 8:58pm They had everything already cleaned up and they told me they were closed. They had to have started closing down that store at 8:30 pm.Why even bother opening up a business if you're only gonna be open for ten hours
Service: 1
Davin knows what customer service is and i'm grateful for good/kind people like him! Thanks for all you do!
Atmosphere: 4
Food: 4
Service: 4
I ordered a #4 Turkey Tom adding onion and mayo packets on the side. I had to ask to switch mustard packets for mayo (no biggie) but didn’t think to check my sandwich before leaving the store. I ended up with only bread and a couple pieces of turkey….. kinda pricey for a piece of bread when you’re expecting a full meal.
Atmosphere: 4
Food: 1
Service: 1
The best location in Utah
Atmosphere: 5
Food: 5
Service: 5
They are the BEST! This Jimmy John’s just donated delicious sandwiches for our rock climbing event for foster teens! I volunteer with Common Thread and we help teens 12-20 transition from the system to adulthood. We host a couple of community building events a month and couldn’t do it without the generosity of businesses like this. Thank you so much!!!
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