KFC

3865 W 3500 S, West Valley City
(801) 969-6281

Recent Reviews

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mike potter

I paid for a 10 piece and got an 8 piece. Buyer beware.

Food: 4

Service: 3

Peggy Long

Manager JODI is truly a role model as demonstrated by the outstanding employees!! She is always very gracious when I have asked her for assistance. I went inside to get food to go tonight and the employee CANNON has top notch customer service skills!!! He got my order perfect with my couple of requests. He is very pleasant and I am very impressed with him. The employees here are to be commended for jobs well done šŸ‘ Thank you!!!!

Atmosphere: 5

Food: 5

Service: 5

Steven Metcalf

they charge twice as much for the chicken little sandwich here than any other kfc location, and they are half the size. something is definitely wrong!

Atmosphere: 1

Food: 1

Service: 1

Samuel Shrewsbury

The food was really good but I've gone two times now and both times my order was wrong. Didn't know till I got back to work.

Atmosphere: 3

Food: 4

Service: 2

Tiffany Jones

They didn't give me any sauce, any cutlery or anything that goes with the $30 bucket i bought. The manager took my order and really doesn't seem to like his job.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

Jim Bolinder

Like the chicken sandwiches. But seems like 50% of the time I'm missing something even when the order says it was double checked. Last time it was the BBQ sauce for the chicken tenders but they threw in the bag a half dozen each of fake butter and fake honey, even though there was no roll included in what was received.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Fried Chicken, Cole Slaw

Naomi Florence

I have been to this location twice in the last 7 days. Both experiences were bad. Apparently the employees do not know how to read or how to check an order for accura y. First time I ordered a classic chicken sandwich with mayonnaise and I got tons of Buffalo sauce on my sandwich. Then I ordered a tenders meal with 2 ranch sauce. I got buffalo ranch sauce. What is wrong with these people? Not everyone wants Buffalo sauce. Both my receipts show how I ordered it and nothing says Buffalo ranch. I will stop going here since they can not get the simplest of orders accurate.

Food: 1

Service: 1

Damian House

this kfc is always a reliable choice when you're craving a delicious, comforting meal. The fried chicken is crispy on the outside and tender on the inside, packed with flavorful seasoning that keeps me coming back every time. The sides, from mashed potatoes and gravy to coleslaw, are always fresh and complement the main dish perfectly. The staff is friendly, and the service is quick, making it a great option for both dine-in and takeout. I also appreciate the consistent quality and I know I’ll get a great meal. Highly recommend this KFC for anyone looking to enjoy tasty comfort food!

Atmosphere: 5

Food: 5

Service: 5

Biem Monykuer

KFC is a go-to spot for crispy, flavorful fried chicken. The seasoning is always on point, and the menu has great variety, from classic buckets to tasty sandwiches. The sides are just as good—especially the biscuits and mac & cheese. Fast service and consistently delicious food make it a solid choice every time!

Atmosphere: 5

Food: 5

Service: 5

Mary Evans

Really disappointed. No utensils, did not get my receipt. I asked for it did not get the Buffalo sauce I ordered and it took over 15 minutes the food is not warm. And the told me to park next door but when they came out I hD to flash my lights to get their attention.

Food: 1

Service: 1

Ace Tinz

This is the location off bangerter and 3500s I went in order 12 pcs meals. They usually mixed up every thing soon I get home I opened they filled up with legs and thighs only . Only reason I get it because their chicken breast even wings not there this is ridiculous for almost $45. Out the door. It’s was around 6:00pm 02/09/25 during the Super Bowl game . Never go to this location anymore… plus it’s wasn’t hot

Atmosphere: 1

Food: 1

Service: 1

Quaton

I try not to leave bad reviews but I feel like this establishment just doesn’t care at all. I’ve been a couple times now and each time it gets worse. Tonight I placed a uber eats order and although my delivery was smooth through uber the food I was presented was inaccurate and sorry to say, disgusting. I ordered a 8 piece family meal and received chicken tenders that were uncooked. RAW chicken! I couldn’t believe it. And two biscuits, the Mac n cheese tasted old. The only good thing was the mash potatoes but even the gravy had clumps of something in it. I may steel clear of this place until they get new management. Hopefully soon because I do love the brand. It’s just unfortunate this is the location nearest me. Also I’d like to point out that I do normally go in person and every time I go even if I’m the only person I get parked and it takes them ages to bring out food that is not even fresh.

Atmosphere: 1

Food: 1

Service: 1

Charles Simpson

My wife and I snagged dinner from here tonight and unfortunately we waited about 15 minutes in the drive through. The chicken was dry and bland, the fries were cold and stale. Super disappointing because we came here a week ago and it was great.

Atmosphere: 3

Food: 1

Service: 1

Bridgett Blodgett

I have been sitting outside of KFC for 20 minutes waiting for a mashed potato bowl. I even pulled away from the window so it wouldn't count towards your time and I had to go back to the drive up window to ask for my food. Waited another 7 minutes at the window to have my order. An apology for the wait would of been appreciated. Not sure if I'll go back which saddens me

Teeya Clah

Tried to give this place a few tries, but honestly each times gets worse! Inside is always dirty so we do drive through. They always forget items. So please DOUBLE check your bags. And have them repeat your order!

Atmosphere: 1

Food: 2

Service: 1

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