Ordered 2 chicken sandwiches and asked for no pickles on both sandwiches. I also asked for sauce and she told me she would get that at the window. They then parked me for 7-8 minutes waiting for food. I get home and there were pickles on both sandwiches and no sauce in the bag. Now I get to eat pickle flavored chicken sandwiches. I hate pickles. 1 star!
Atmosphere: 3
Food: 3
Service: 1
Tyler Frusciante
Take out was really fast, perfectly made. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Cherri Waddell
Worst service I have ever had in my life. I placed an online order totaling $85 and sent my daughter to pick the order up. When she got there the manager told her that the order had been canceled and she would need to repay for it if she wanted the order. The manager charged her an additional $95 for the order and by no surprise both charges posted to our account. We ended up paying $170 for $80 worth of mediocre food. Additionally we had missing items and several items were so old they were not even edible. When we called about the missing item the manager told us that nothing was missing and hung up on us. He also dug through our food with his dirty bare hands. Worst of all this manager was extremely rude and screamed in my daughter’s face while she was at the restaurant picking up the food. This was supposed to be a nice surprise for my pregnant daughter and family and instead she left this establishment in tears, having double paid for food that was terrible. If you go to KFC avoid this location. Me and my family will never waste money at KFC again. I should have read reviews for this location before ordering here because they seem to have a habit of stealing from customers, providing horrific customer service and leaving items out of peoples orders. It is a shame I have to even give 1star in order to leave a review.
Atmosphere: 1
Food: 1
Service: 1
J. Crosse
Always good food and exceptional service. Well done, KFC!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw
Chey Chhour
Gravy was too salty and service was slow. Employees were too lazy to help and purposely saying random names.
Atmosphere: 1
Food: 1
Service: 1
Michael Smith (Meeckelsmith)
Very happy with the service here. They are fast and friendly. Love coming here KFC west valley. The manager and team are awesome. Thanks
Atmosphere: 5
Food: 5
Service: 5
Didi Ferrer
I spent 20 minutes waiting to be served and no one ever bothered to serve me, they passed me by and looked at me as if no one was there, the place was empty I was the only person so there was no excuse for not doing their job haha.
Atmosphere: 1
Food: 1
Service: 1
Chrystel Wilkins
The staff was quick and polite. I thought that I was going to have to wait extra time because another customer was stressed out regarding an online order. I told her to let the staff know that she was here and we were both taken care of right away.. The people who were working that day went above and beyond to make sure we were taken care of quickly.
Atmosphere: 5
Food: 5
Service: 5
maria rodriguez
Friendly , but I would make sure your order is correct I ordered Mc and cheese they forgot and one of the mash potatoes order was burnt you can see the difference in color one was white and the other was brownish and it's expensive so to serve that was a big no no
Yovanni Villota
New management excelente food , everything was fresh, good job
They mess up our order every time but yet im stupid and go back
Atmosphere: 1
Food: 1
Service: 1
Mike
Always love me some KFC. Came here instead of the Magna location based on reviews. Ordered a bucket of chicken with a coupon in the drive thru. Food was hot and fresh and service was quick and polite on a Sunday afternoon.
Would have given 5 stars but my bucket only had 8 pieces. Four thighs and four drums. Coupon said 9 pc. Other than order accuracy, this place is great. Way better than crap-eyes.
Atmosphere: 4
Food: 4
Service: 4
mike potter
I paid for a 10 piece and got an 8 piece. Buyer beware.
Food: 4
Service: 3
Peggy Long
Manager JODI is truly a role model as demonstrated by the outstanding employees!! She is always very gracious when I have asked her for assistance. I went inside to get food to go tonight and the employee CANNON has top notch customer service skills!!! He got my order perfect with my couple of requests. He is very pleasant and I am very impressed with him. The employees here are to be commended for jobs well done 👍 Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
Steven Metcalf
they charge twice as much for the chicken little sandwich here than any other kfc location, and they are half the size. something is definitely wrong!
Ordered 2 chicken sandwiches and asked for no pickles on both sandwiches. I also asked for sauce and she told me she would get that at the window. They then parked me for 7-8 minutes waiting for food. I get home and there were pickles on both sandwiches and no sauce in the bag. Now I get to eat pickle flavored chicken sandwiches. I hate pickles. 1 star!
Atmosphere: 3
Food: 3
Service: 1
Take out was really fast, perfectly made. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Worst service I have ever had in my life. I placed an online order totaling $85 and sent my daughter to pick the order up. When she got there the manager told her that the order had been canceled and she would need to repay for it if she wanted the order. The manager charged her an additional $95 for the order and by no surprise both charges posted to our account. We ended up paying $170 for $80 worth of mediocre food. Additionally we had missing items and several items were so old they were not even edible. When we called about the missing item the manager told us that nothing was missing and hung up on us. He also dug through our food with his dirty bare hands. Worst of all this manager was extremely rude and screamed in my daughter’s face while she was at the restaurant picking up the food. This was supposed to be a nice surprise for my pregnant daughter and family and instead she left this establishment in tears, having double paid for food that was terrible. If you go to KFC avoid this location. Me and my family will never waste money at KFC again. I should have read reviews for this location before ordering here because they seem to have a habit of stealing from customers, providing horrific customer service and leaving items out of peoples orders. It is a shame I have to even give 1star in order to leave a review.
Atmosphere: 1
Food: 1
Service: 1
Always good food and exceptional service. Well done, KFC!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cole Slaw
Gravy was too salty and service was slow. Employees were too lazy to help and purposely saying random names.
Atmosphere: 1
Food: 1
Service: 1
Very happy with the service here. They are fast and friendly. Love coming here KFC west valley. The manager and team are awesome. Thanks
Atmosphere: 5
Food: 5
Service: 5
I spent 20 minutes waiting to be served and no one ever bothered to serve me, they passed me by and looked at me as if no one was there, the place was empty I was the only person so there was no excuse for not doing their job haha.
Atmosphere: 1
Food: 1
Service: 1
The staff was quick and polite. I thought that I was going to have to wait extra time because another customer was stressed out regarding an online order. I told her to let the staff know that she was here and we were both taken care of right away.. The people who were working that day went above and beyond to make sure we were taken care of quickly.
Atmosphere: 5
Food: 5
Service: 5
Friendly , but I would make sure your order is correct I ordered Mc and cheese they forgot and one of the mash potatoes order was burnt you can see the difference in color one was white and the other was brownish and it's expensive so to serve that was a big no no
New management excelente food , everything was fresh, good job
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They mess up our order every time but yet im stupid and go back
Atmosphere: 1
Food: 1
Service: 1
Always love me some KFC.
Came here instead of the Magna location based on reviews.
Ordered a bucket of chicken with a coupon in the drive thru.
Food was hot and fresh and service was quick and polite on a Sunday afternoon.
Would have given 5 stars but my bucket only had 8 pieces. Four thighs and four drums. Coupon said 9 pc. Other than order accuracy, this place is great. Way better than crap-eyes.
Atmosphere: 4
Food: 4
Service: 4
I paid for a 10 piece and got an 8 piece. Buyer beware.
Food: 4
Service: 3
Manager JODI is truly a role model as demonstrated by the outstanding employees!! She is always very gracious when I have asked her for assistance. I went inside to get food to go tonight and the employee CANNON has top notch customer service skills!!! He got my order perfect with my couple of requests. He is very pleasant and I am very impressed with him. The employees here are to be commended for jobs well done 👍 Thank you!!!!
Atmosphere: 5
Food: 5
Service: 5
they charge twice as much for the chicken little sandwich here than any other kfc location, and they are half the size. something is definitely wrong!
Atmosphere: 1
Food: 1
Service: 1
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